The Experts below are selected from a list of 297 Experts worldwide ranked by ideXlab platform

Luqing Zheng - One of the best experts on this subject based on the ideXlab platform.

  • impacts of low Citizen Awareness and usage in smart city services the case of london s smart parking system
    Information Systems and E-business Management, 2017
    Co-Authors: Guo Chao Alex Peng, Miguel Baptista Nunes, Luqing Zheng
    Abstract:

    Smart city applications and services are increasingly considered as strategic means to cope with emerging global challenges such as climate change, pollution, the ageing population, and energy shortage. In particular, smart parking is a type of smart services used to improve traffic congestion and pollution within cities. Nevertheless, although smart city services are driven by advanced information technologies, their success is highly dependent on user engagement, which is historically problematic. This paper presents and discusses the results of a case study on the smart parking service in London. A questionnaire (involved a total of 212 local drivers) was adopted as the main data collection method. This was complemented by the collection and analysis of 470 online user comments left for the service. The results showed that London’s smart parking service may potentially help each driver to save an average of £68 (62.2 l) on petrol annually and reduce CO2 emissions by 238.14 kg per car per year. At city level, a smart parking system could help London save £183.6 million worth of petrol per year and reduce its annual CO2 emissions by 642,978 tons. However, public Awareness, actual usage, and user satisfaction of this smart service are currently very low. These present substantial barriers to realise the potential economic and environmental benefits of the service. This paper concluded that further to the very technological efforts, local authorities and service providers need to make a stronger endeavour to enhance public engagement and user satisfaction towards smart services, in order to realise the promises of such solutions.

  • Impacts of low Citizen Awareness and usage in smart city services: the case of London’s smart parking system
    Information Systems and E-business Management, 2016
    Co-Authors: Guo Chao Alex Peng, Miguel Baptista Nunes, Luqing Zheng
    Abstract:

    Smart city applications and services are increasingly considered as strategic means to cope with emerging global challenges such as climate change, pollution, the ageing population, and energy shortage. In particular, smart parking is a type of smart services used to improve traffic congestion and pollution within cities. Nevertheless, although smart city services are driven by advanced information technologies, their success is highly dependent on user engagement, which is historically problematic. This paper presents and discusses the results of a case study on the smart parking service in London. A questionnaire (involved a total of 212 local drivers) was adopted as the main data collection method. This was complemented by the collection and analysis of 470 online user comments left for the service. The results showed that London’s smart parking service may potentially help each driver to save an average of £68 (62.2 l) on petrol annually and reduce CO2 emissions by 238.14 kg per car per year. At city level, a smart parking system could help London save £183.6 million worth of petrol per year and reduce its annual CO2 emissions by 642,978 tons. However, public Awareness, actual usage, and user satisfaction of this smart service are currently very low. These present substantial barriers to realise the potential economic and environmental benefits of the service. This paper concluded that further to the very technological efforts, local authorities and service providers need to make a stronger endeavour to enhance public engagement and user satisfaction towards smart services, in order to realise the promises of such solutions.

Guo Chao Alex Peng - One of the best experts on this subject based on the ideXlab platform.

  • impacts of low Citizen Awareness and usage in smart city services the case of london s smart parking system
    Information Systems and E-business Management, 2017
    Co-Authors: Guo Chao Alex Peng, Miguel Baptista Nunes, Luqing Zheng
    Abstract:

    Smart city applications and services are increasingly considered as strategic means to cope with emerging global challenges such as climate change, pollution, the ageing population, and energy shortage. In particular, smart parking is a type of smart services used to improve traffic congestion and pollution within cities. Nevertheless, although smart city services are driven by advanced information technologies, their success is highly dependent on user engagement, which is historically problematic. This paper presents and discusses the results of a case study on the smart parking service in London. A questionnaire (involved a total of 212 local drivers) was adopted as the main data collection method. This was complemented by the collection and analysis of 470 online user comments left for the service. The results showed that London’s smart parking service may potentially help each driver to save an average of £68 (62.2 l) on petrol annually and reduce CO2 emissions by 238.14 kg per car per year. At city level, a smart parking system could help London save £183.6 million worth of petrol per year and reduce its annual CO2 emissions by 642,978 tons. However, public Awareness, actual usage, and user satisfaction of this smart service are currently very low. These present substantial barriers to realise the potential economic and environmental benefits of the service. This paper concluded that further to the very technological efforts, local authorities and service providers need to make a stronger endeavour to enhance public engagement and user satisfaction towards smart services, in order to realise the promises of such solutions.

  • Impacts of low Citizen Awareness and usage in smart city services: the case of London’s smart parking system
    Information Systems and E-business Management, 2016
    Co-Authors: Guo Chao Alex Peng, Miguel Baptista Nunes, Luqing Zheng
    Abstract:

    Smart city applications and services are increasingly considered as strategic means to cope with emerging global challenges such as climate change, pollution, the ageing population, and energy shortage. In particular, smart parking is a type of smart services used to improve traffic congestion and pollution within cities. Nevertheless, although smart city services are driven by advanced information technologies, their success is highly dependent on user engagement, which is historically problematic. This paper presents and discusses the results of a case study on the smart parking service in London. A questionnaire (involved a total of 212 local drivers) was adopted as the main data collection method. This was complemented by the collection and analysis of 470 online user comments left for the service. The results showed that London’s smart parking service may potentially help each driver to save an average of £68 (62.2 l) on petrol annually and reduce CO2 emissions by 238.14 kg per car per year. At city level, a smart parking system could help London save £183.6 million worth of petrol per year and reduce its annual CO2 emissions by 642,978 tons. However, public Awareness, actual usage, and user satisfaction of this smart service are currently very low. These present substantial barriers to realise the potential economic and environmental benefits of the service. This paper concluded that further to the very technological efforts, local authorities and service providers need to make a stronger endeavour to enhance public engagement and user satisfaction towards smart services, in order to realise the promises of such solutions.

Rozilah Kasim - One of the best experts on this subject based on the ideXlab platform.

  • Evidence of Municipal Awareness as a Construct for Enhancing Citizen Satisfaction in Municipal Council of Malaysia
    Path of Science, 2018
    Co-Authors: Muhammad Umar Bello, Rozilah Kasim, Muhammad Najib Razali, Yunos Ngadiman, Talib Bon
    Abstract:

    This research study critically analysed the existing literature on municipal Awareness relevancy of Municipal councils’ service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services. Analysis of the existing literature on the relationship between municipal Awareness and Citizen satisfaction. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevancy of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evident in the research that Citizen consent is important before municipal services should be provided in the local community. The research study highlighted many discrepancies in many kinds of literature related to the existing research study, the evidence-based analysis was carried out to buttress importance and significance of the related study to the research work. The literature was reviewed to ascertain the current happening in the area of local government service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The study also revealed that municipal council plays an important role in Citizen Awareness of municipal service delivery. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitise the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that Municipal councils lack Awareness section affects their performance in service delivery process. The study recommends that Municipal councils officials need to be consulted the Citizen for their needs and wants; Awareness campaign needs to be regularly carried out to maintain cordial relationship between Municipal councils and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation.

  • Municipal Awareness as an Integral Part for Enhancing Citizen Satisfaction of Malaysian Municipal Councils, Batu Pahat
    Path of Science, 2017
    Co-Authors: Muhammad Umar Bello, Rozilah Kasim
    Abstract:

    This research study critically analysed the existing literature on municipal Awareness relevancy of municipal councils’ service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services through the use of municipal Awareness. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevance of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evidence in the research that Citizen consent is important before municipal services should be provided in the local community. The research study highlighted many discrepancies in many kinds of literature related to the existing research study, evidence-based analysis were carried out to buttress importance and significance of the related study to the research work. The literature was reviewed to ascertain the current happening in the area of municipal council service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The results of the study also revealed that municipal Awareness plays an important role on Citizen satisfactions of municipal service delivery. It is also evident that adequate provision of services has direct bearing with municipal councils. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitise the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that local Authorities lack of Awareness section affects their performance in service delivery process. The study recommends that municipal councils need to consults the Citizen for their needs and wants; Awareness campaign needs to be regularly carried out to maintain cordial relationship between local Authorities and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation.

  • Municipal Awareness as a tool for enhancing Citizen satisfaction in municipal councils of Malaysia
    European journal of social sciences, 2017
    Co-Authors: Muhammad Umar Bello, David Martin Daud Juani, Rozilah Kasim
    Abstract:

    This research study critically analysed the existing literatures on municipal Awareness relevancy of LAs service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services; analysis of the existing literatures on relationship between municipal Awareness and Citizen satisfaction. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevancy of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evidence in the research that Citizen consent is importance before municipal services should be provided in the local community. The research study highlighted many discrepancies in many literatures related to the existing research study, evidence based analysis were carried out to buttress importance and significance of the related study to the research work. The literatures were reviewed to ascertain the current happening in the area of local government service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The study also revealed that municipal council plays important role on Citizen Awareness of municipal service delivery. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitize the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that LAs lack of Awareness section affects their performance in service delivery process. The study recommends that LAs need to consults the Citizen for their needs and wants; Awareness campaign need to be regularly carried out to maintain cordial relationship between LAs and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation. Article visualizations:

Lisa Maria Dellmuth - One of the best experts on this subject based on the ideXlab platform.

  • the knowledge gap in world politics assessing the sources of Citizen Awareness of the united nations security council
    Review of International Studies, 2016
    Co-Authors: Lisa Maria Dellmuth
    Abstract:

    The past decades have seen a significant expansion in the scope and authority of international organisations (IOs), raising questions about who participates and is represented in the public contest ...

  • the knowledge gap in world politics assessing the sources of Citizen Awareness of the united nations security council
    Social Science Research Network, 2015
    Co-Authors: Lisa Maria Dellmuth
    Abstract:

    The past decades have seen a significant expansion in the scope and authority of international organisations (IOs), raising questions about who participates and is represented in the public contestation of IOs. An important precondition for Citizens to become critically involved in the public debate about an IO is that they are aware of the politics of that IO. This article sheds light on this largely unexplored issue, asking why some Citizens are more aware of IOs than others. This question is examined in the context of a powerful international organization, the United Nations Security Council. A multilevel analysis of Citizens in seventeen Asian and European countries suggests that Citizen knowledge about the Council is shaped by Citizens’ individual income, cosmopolitan identity, and income inequality. Higher levels of knowledge are found among the wealthier, and there is some evidence that income inequality depresses knowledge among poorer Citizens. Furthermore, Citizens identifying with groups or individuals across nation-state borders are more likely to be aware of the Council. The article sketches broader implications for the study of the politicization of IOs and Citizen representation in the public contestation of IOs.

Muhammad Umar Bello - One of the best experts on this subject based on the ideXlab platform.

  • Evidence of Municipal Awareness as a Construct for Enhancing Citizen Satisfaction in Municipal Council of Malaysia
    Path of Science, 2018
    Co-Authors: Muhammad Umar Bello, Rozilah Kasim, Muhammad Najib Razali, Yunos Ngadiman, Talib Bon
    Abstract:

    This research study critically analysed the existing literature on municipal Awareness relevancy of Municipal councils’ service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services. Analysis of the existing literature on the relationship between municipal Awareness and Citizen satisfaction. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevancy of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evident in the research that Citizen consent is important before municipal services should be provided in the local community. The research study highlighted many discrepancies in many kinds of literature related to the existing research study, the evidence-based analysis was carried out to buttress importance and significance of the related study to the research work. The literature was reviewed to ascertain the current happening in the area of local government service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The study also revealed that municipal council plays an important role in Citizen Awareness of municipal service delivery. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitise the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that Municipal councils lack Awareness section affects their performance in service delivery process. The study recommends that Municipal councils officials need to be consulted the Citizen for their needs and wants; Awareness campaign needs to be regularly carried out to maintain cordial relationship between Municipal councils and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation.

  • Municipal Awareness as an Integral Part for Enhancing Citizen Satisfaction of Malaysian Municipal Councils, Batu Pahat
    Path of Science, 2017
    Co-Authors: Muhammad Umar Bello, Rozilah Kasim
    Abstract:

    This research study critically analysed the existing literature on municipal Awareness relevancy of municipal councils’ service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services through the use of municipal Awareness. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevance of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evidence in the research that Citizen consent is important before municipal services should be provided in the local community. The research study highlighted many discrepancies in many kinds of literature related to the existing research study, evidence-based analysis were carried out to buttress importance and significance of the related study to the research work. The literature was reviewed to ascertain the current happening in the area of municipal council service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The results of the study also revealed that municipal Awareness plays an important role on Citizen satisfactions of municipal service delivery. It is also evident that adequate provision of services has direct bearing with municipal councils. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitise the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that local Authorities lack of Awareness section affects their performance in service delivery process. The study recommends that municipal councils need to consults the Citizen for their needs and wants; Awareness campaign needs to be regularly carried out to maintain cordial relationship between local Authorities and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation.

  • Municipal Awareness as a tool for enhancing Citizen satisfaction in municipal councils of Malaysia
    European journal of social sciences, 2017
    Co-Authors: Muhammad Umar Bello, David Martin Daud Juani, Rozilah Kasim
    Abstract:

    This research study critically analysed the existing literatures on municipal Awareness relevancy of LAs service delivery for the purpose of enhancing Citizen satisfaction. The purpose of the study is the investigation of Citizen satisfaction level of municipal services; analysis of the existing literatures on relationship between municipal Awareness and Citizen satisfaction. The Material and methods were carried out using secondary data and were meticulously and critically analysed to come up with reliable results. The study shows the relevancy of the public Awareness, Citizen satisfaction and municipal council performance in Malaysia. It is evidence in the research that Citizen consent is importance before municipal services should be provided in the local community. The research study highlighted many discrepancies in many literatures related to the existing research study, evidence based analysis were carried out to buttress importance and significance of the related study to the research work. The literatures were reviewed to ascertain the current happening in the area of local government service delivery. The study shows that many municipal councils in Malaysia provide adequate and satisfactory services to their Citizens’. The study also revealed that municipal council plays important role on Citizen Awareness of municipal service delivery. The study concludes that municipal service delivery can be enhanced through Citizen Awareness campaign, to sensitize the local community on various aspects of service delivery including maintenance of the facilities provided. The study also concludes that LAs lack of Awareness section affects their performance in service delivery process. The study recommends that LAs need to consults the Citizen for their needs and wants; Awareness campaign need to be regularly carried out to maintain cordial relationship between LAs and their Citizen; it is also recommended that municipal services should be delivered the needed services by the local inhabitants’ after duly consultation. Article visualizations: