The Experts below are selected from a list of 300 Experts worldwide ranked by ideXlab platform
Matteo Giacomo Maria Kalchschmidt - One of the best experts on this subject based on the ideXlab platform.
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Customer Pressure and innovativeness their role in sustainable supply chain management
Journal of Purchasing and Supply Management, 2014Co-Authors: Jury Gualandris, Matteo Giacomo Maria KalchschmidtAbstract:This work investigates how sustainable supply chain management develops within a company and evolves from internal to external practices. Specifically, the relationships among sustainable process management (internal practices), sustainable supply management (external practices), Customer Pressure and innovativeness are elaborated in a conceptual model, which is tested using a survey approach. Partial least squares (PLS) methodology is applied to data collected from a sample of 77 Italian manufacturing firms. Our results highlight that Customer Pressure and innovativeness positively and significantly affect SPM. We also observe that SPM fully mediates the relationships between such factors and SSM. Finally, innovativeness negatively and significantly moderates the effect Customer Pressure has on SPM. This study is relevant because it shows what driving and enabling factors influence the development of SSM, providing guidance for companies that wish to achieve further social and environmental improvements in their supply chains.
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Customer Pressure and firm innovativeness their role in driving sustainable supply chain management
Ipsera 2013 Conference - International Purchasing and Supply Management Education and Research Association, 2013Co-Authors: Jury Gualandris, Matteo Giacomo Maria KalchschmidtAbstract:This work investigates the relationships between sustainable supply chain management practices – i.e. sustainable process management (SPM) and sustainable supply management (SSM) – and two important drivers: Customer Pressure and innovativeness. A theoretical model that combines stakeholder theory and resource based view is developed and tested by relying on a survey approach. PLS methodology is applied on data collected from a sample of 71 manufacturing companies. Customer Pressure and innovativeness positively and significantly impact SPM. SPM then fully mediates the relationships between such drivers and SSM. Innovativeness negatively and significantly moderates the effect exerted by Customer Pressure on SPM.
Dagmara Nawrocka - One of the best experts on this subject based on the ideXlab platform.
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environmental supply chain management iso 14001 and rohs how are small companies in the electronics sector managing
Corporate Social Responsibility and Environmental Management, 2008Co-Authors: Dagmara NawrockaAbstract:This study explores the use of environmental management systems for initiating and controlling environmental improvements in the context of supply chain cooperation. It examines how environmental requirements are reaching smaller companies in the electronics supply chain, especially in the light of recent legal changes such as enforcement of the RoHS Directive. It is based on qualitative interviews with environmental and purchasing managers of 21 small and medium-sized companies. The results point out a lack of significant drivers for these companies to implement proactive measures when dealing with environmental issues, owing to limited Customer Pressure. RoHS and legal compliance are the only environmental Customer criteria to be met, while ISO 14001 works as an optional supplier selection criterion. In consequence, companies are not focusing on environmental work within their supply chains, and the potential of influencing the environmental profile of suppliers by shaping their ISO 14001 is not used. (Less)
Yasushi Ueki - One of the best experts on this subject based on the ideXlab platform.
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Customer Pressure Customer manufacturer supplier relationships and quality control performance
Journal of Business Research, 2016Co-Authors: Yasushi UekiAbstract:What factors motivate firms to improve quality management and enter Customer–supplier collaborative relationships? This study investigates how the Pressure to adopt the ISO 9000 or 14000 series from downstream Customers affects Customer–supplier collaborations and process improvement. Employing a survey dataset linking respondents (i.e., focal firms), their downstream Customers, and their upstream suppliers in Indonesia, the Philippines, and Thailand, this study finds that the ISO requirements to the suppliers promote the development of collaborative relationships between the focal firms and their suppliers and improve process control. Regression analysis and csQCA indicate importance of analyzing combinations of the factors rather than individual factors that may affect quality control improvement.
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Customer Pressure, Customer–manufacturer–supplier relationships, and quality control performance
Journal of Business Research, 2016Co-Authors: Yasushi UekiAbstract:What factors motivate firms to improve quality management and enter Customer–supplier collaborative relationships? This study investigates how the Pressure to adopt the ISO 9000 or 14000 series from downstream Customers affects Customer–supplier collaborations and process improvement. Employing a survey dataset linking respondents (i.e., focal firms), their downstream Customers, and their upstream suppliers in Indonesia, the Philippines, and Thailand, this study finds that the ISO requirements to the suppliers promote the development of collaborative relationships between the focal firms and their suppliers and improve process control. Regression analysis and csQCA indicate importance of analyzing combinations of the factors rather than individual factors that may affect quality control improvement.
Torgeir Welo - One of the best experts on this subject based on the ideXlab platform.
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EMS and sustainability: experiences with ISO 14001 and Eco-Lighthouse in Norwegian metal processing SMEs
Journal of Cleaner Production, 2014Co-Authors: Bjørg M. Granly, Torgeir WeloAbstract:Abstract The aim of the presented study is to extend current knowledge on manufacturing small and medium-sized enterprises' (SMEs) experiences with the implementation of the alternative environmental management system (EMS) Eco-Lighthouse, and to compare this with that of ISO 14001 adoption. The study seeks a deeper understanding of the drivers, challenges and outcomes that are related to the implementation of EMS models through semi-structured, in-depth interviews with nine Norwegian manufacturing SMEs that are ISO 14001 or Eco-Lighthouse certified. The findings indicate that market benefits and cost reduction are the key drivers for the Eco-lighthouse, while Customer Pressure and improved environmental routines pull ISO 14001 certification. A higher level of Customer Pressure for EMS favours ISO 14001 adoption over Eco-Lighthouse adoption. While Eco-Lighthouse certification is challenged by a low realisation of market benefits, the challenges that relate to employee buy-in, competence and time are more prominent for ISO 14001 adoption. While similar sustainability practices were identified within all of the studied companies, the ISO 14001 certified companies were more systematic and formal in their identification and management of environmental improvements.
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EMS and sustainability: Experiences with ISO 14001 and Eco-Lighthouse in Norwegian metal processing SMEs
Journal of Cleaner Production, 2014Co-Authors: Bjørg M. Granly, Torgeir WeloAbstract:The aim of the presented study is to extend current knowledge on manufacturing small and medium-sized enterprises' (SMEs) experiences with the implementation of the alternative environmental management system (EMS) Eco-Lighthouse, and to compare this with that of ISO 14001 adoption. The study seeks a deeper understanding of the drivers, challenges and outcomes that are related to the implementation of EMS models through semi-structured, in-depth interviews with nine Norwegian manufacturing SMEs that are ISO 14001 or Eco-Lighthouse certified. The findings indicate that market benefits and cost reduction are the key drivers for the Eco-lighthouse, while Customer Pressure and improved environmental routines pull ISO 14001 certification. A higher level of Customer Pressure for EMS favours ISO 14001 adoption over Eco-Lighthouse adoption. While Eco-Lighthouse certification is challenged by a low realisation of market benefits, the challenges that relate to employee buy-in, competence and time are more prominent for ISO 14001 adoption. While similar sustainability practices were identified within all of the studied companies, the ISO 14001 certified companies were more systematic and formal in their identification and management of environmental improvements. © 2013 Elsevier Ltd. All rights reserved.
Kittipong Sophonthummapharn - One of the best experts on this subject based on the ideXlab platform.
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The adoption of techno‐relationship innovations
Marketing Intelligence & Planning, 2009Co-Authors: Kittipong SophonthummapharnAbstract:Purpose – The purpose of this paper is to develop a comprehensive research framework for understanding the adoption of techno‐relationship innovations. The second purpose is to examine the factors influencing the adoption of electronic Customer relationship management (eCRM) applications.Design/methodology/approach – Existing adoption models were discussed and merged. Twenty potential determinant factors were proposed and a survey was conducted using a self‐administered questionnaire. Data were collected from 508 manufacturing small and medium manufacturing enterprises (SMEs) in Thailand. Hypotheses were tested using discriminant analysis.Findings – The research framework was validated. Seventeen factors have the ability to discriminate between eCRM adopters and non‐adopters. However, multivariate statistical analysis suggests that 12 factors have acceptable discriminate power and should be given priority. The top five influential factors are compatibility, industry Pressure, Customer Pressure, subjective...
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The adoption of techno-relationship innovations: A framework for electronic Customer relationship management
Marketing Intelligence & Planning, 2009Co-Authors: Kittipong SophonthummapharnAbstract:Purpose – The purpose of this paper is to develop a comprehensive research framework for understanding the adoption of techno-relationship innovations. The second purpose is to examine the factors influencing the adoption of electronic Customer relationship management (eCRM) applications. Design/methodology/approach – Existing adoption models were discussed and merged. Twenty potential determinant factors were proposed and a survey was conducted using a self-administered questionnaire. Data were collected from 508 manufacturing small and medium manufacturing enterprises (SMEs) in Thailand. Hypotheses were tested using discriminant analysis. Findings – The research framework was validated. Seventeen factors have the ability to discriminate between eCRM adopters and non-adopters. However, multivariate statistical analysis suggests that 12 factors have acceptable discriminate power and should be given priority. The top five influential factors are compatibility, industry Pressure, Customer Pressure, subjective norm, and attitude. Research limitations/implications – The study proposes a comprehensive research model for examining the adoption of techno-relationship innovations. The model covers 20 factors from individual, technological, organisational, and environmental contexts. The empirical investigation is based on an Asian perspective but the research model is equally applicable in other countries. Practical implications – The findings offer guidance to government/private agencies and technology suppliers who wish to encourage the adoption of the application of eCRM and its relevant components among manufacturing SMEs. Originality/value – The concept of techno-relationship innovation is introduced. The study suggests an inclusive way to understand factors influencing the adoption of techno-relationship innovations.
