The Experts below are selected from a list of 22830 Experts worldwide ranked by ideXlab platform

Paul Rybski - One of the best experts on this subject based on the ideXlab platform.

  • ripple effects of an embedded social agent a field study of a social robot in the workplace
    Human Factors in Computing Systems, 2012
    Co-Authors: Sara Kiesler, Jodi Forlizzi, Paul Rybski
    Abstract:

    Prior research has investigated the effect of interactive social agents presented on computer screens or embodied in robots. Much of this research has been pursued in labs and brief field studies. Comparatively little is known about social agents embedded in the workplace, where employees have repeated interactions with the agent, alone and with others. We designed a social robot snack Delivery service for a workplace, and evaluated the service over four months allowing each employee to use it for two months. We report on how employees responded to the robot and the service over repeated encounters. Employees attached different social roles to the robot beyond a Delivery Person as they incorporated the robot's visit into their workplace routines. Beyond one-on-one interaction, the robot created a ripple effect in the workplace, triggering new behaviors among employees, including politeness, protection of the robot, mimicry, social comparison, and even jealousy. We discuss the implications of these ripple effects for designing services incorporating social agents.

Jenna Sachs - One of the best experts on this subject based on the ideXlab platform.

Sara Kiesler - One of the best experts on this subject based on the ideXlab platform.

  • ripple effects of an embedded social agent a field study of a social robot in the workplace
    Human Factors in Computing Systems, 2012
    Co-Authors: Sara Kiesler, Jodi Forlizzi, Paul Rybski
    Abstract:

    Prior research has investigated the effect of interactive social agents presented on computer screens or embodied in robots. Much of this research has been pursued in labs and brief field studies. Comparatively little is known about social agents embedded in the workplace, where employees have repeated interactions with the agent, alone and with others. We designed a social robot snack Delivery service for a workplace, and evaluated the service over four months allowing each employee to use it for two months. We report on how employees responded to the robot and the service over repeated encounters. Employees attached different social roles to the robot beyond a Delivery Person as they incorporated the robot's visit into their workplace routines. Beyond one-on-one interaction, the robot created a ripple effect in the workplace, triggering new behaviors among employees, including politeness, protection of the robot, mimicry, social comparison, and even jealousy. We discuss the implications of these ripple effects for designing services incorporating social agents.

Jodi Forlizzi - One of the best experts on this subject based on the ideXlab platform.

  • ripple effects of an embedded social agent a field study of a social robot in the workplace
    Human Factors in Computing Systems, 2012
    Co-Authors: Sara Kiesler, Jodi Forlizzi, Paul Rybski
    Abstract:

    Prior research has investigated the effect of interactive social agents presented on computer screens or embodied in robots. Much of this research has been pursued in labs and brief field studies. Comparatively little is known about social agents embedded in the workplace, where employees have repeated interactions with the agent, alone and with others. We designed a social robot snack Delivery service for a workplace, and evaluated the service over four months allowing each employee to use it for two months. We report on how employees responded to the robot and the service over repeated encounters. Employees attached different social roles to the robot beyond a Delivery Person as they incorporated the robot's visit into their workplace routines. Beyond one-on-one interaction, the robot created a ripple effect in the workplace, triggering new behaviors among employees, including politeness, protection of the robot, mimicry, social comparison, and even jealousy. We discuss the implications of these ripple effects for designing services incorporating social agents.

Agrawal Anurag - One of the best experts on this subject based on the ideXlab platform.

  • Securing Automatic Package Delivery Through Building Call Box System
    Technical Disclosure Commons, 2016
    Co-Authors: Price Thomas, Agrawal Anurag
    Abstract:

    A user places an order for Delivery in a building that uses a telephone-based call box system installed at the common door or gate to the building. When the order is placed, the user selects an option to authorize automatic Delivery of the package and grants an ecommerce application authorization to temporarily intercept phone calls from the user’s building call box system. The user computing device application communicates the authorization to the account management computing system, which stores the user’s authorization and manages the Delivery process. Upon receipt of a Delivery update, an application on a Delivery computing device transmits a notification to the account management computing system indicating the package is ready for Delivery. The account management computing system transmits an intercept notice to the user computing device signaling the application on the user computing device to intercept all calls from the selected phone number for the specified duration of time, and a single-use audio request tone to the application on the user computing device. The application on the Delivery computing device displays a set of Delivery instructions for the Delivery Person to follow to initiate the call box call, hold the Delivery computing device up to the call box, and wait. The application on the user computing device intercepts the call made from the call box, resulting in a connection between the application on the user computing device and the application on the Delivery computing device, using the existing call box calling system. Once connected, the user computing device transmits a notification of the intercepted call to the account management computing system. The account management computing system transmits instructions to the Delivery computing device to play the single-use audio request tone. The application on the Delivery computing device plays the single-use audio request tone and the application on the user computing device compares the played audio request tone to the audio request tone saved in the application cache. If the tones match, the request for entry is granted. The application on the user computing device plays a building authorization tone. The call box receives the authorization tone played by the application on the user computing device to the Delivery computing device over the existing call box calling system. If the tone is valid, the call box authorizes entry into the building by unlocking the door or opening the gate