The Experts below are selected from a list of 33 Experts worldwide ranked by ideXlab platform
Juyoung Shin - One of the best experts on this subject based on the ideXlab platform.
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healthcare utilization and medical expenditure of korean psoriasis patients a Descriptive Result using a health insurance database
Medicine, 2018Co-Authors: Jeeyeon Lee, Dajeong Kim, Euikyung Lee, Juyoung ShinAbstract:BACKGROUND Epidemiological evidence regarding healthcare utilization and medical expenditure of patients with psoriasis in Korea is needed. To analyze the differences in healthcare utilization and financial burdens between patients with and without psoriasis and compare these patterns according to the disease severity. METHODS We conducted a Descriptive cross-sectional study using a sample of the National Health Insurance database between January 1, 2012 and December 31, 2013. We included patients diagnosed with psoriasis and those with nonpsoriasis skin diseases, matched for age, sex, income, and geographical region. The patients with psoriasis were further divided into mild and moderate-to-severe psoriasis groups. Each patient was followed up for 1 year to estimate their healthcare utilization and medical expenditure since their initial diagnosis. Healthcare utilization was defined as the sum of outpatient visits and inpatient stays per person. We conducted McNemar test or Bowker test of symmetry to compare the baseline characteristics and used the Wilcoxon matched-pair signed-rank test to compare the healthcare utilization and direct costs with a 5% significance level. ResultS Our study subjects were 4016 patients with psoriasis and equally matched 4016 patients with nonpsoriasis skin diseases. Compared with patients without psoriasis, those with psoriasis had more days of healthcare service use (5.26 vs 4.19, P < .001) and higher medical expenditures within 1 year per person (209,320 vs 117,968 won, P < .001). Patients with moderate-to-severe psoriasis had more days of healthcare service use (12.71 vs 3.25, P < .001) and higher medical expenditures within 1 year per person (611,688 vs 107,445 won, P < .001) than those with mild psoriasis. CONCLUSION Patients with psoriasis had higher burdens of healthcare utilization than those without psoriasis, and patients with moderate-to-severe psoriasis had the greatest burdens.
M F Ahmad - One of the best experts on this subject based on the ideXlab platform.
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the effect of demographics on customer satisfaction amongst malaysia hajj pilgrims survey Result
Applied Mechanics and Materials, 2014Co-Authors: M F Ahmad, Mohd Shoki Md Arif, Norhayati Zakuan, S Rahman, T A R Abdullah, N FadzilAbstract:Customer satisfaction (CS) is one of the most important criteria for business performance. Customer satisfaction contributes to the customer loyalty, which in turn helps improving performance of the organisation such as sales and profit. In order to survive in the operation and business with intense competition between enterprises, the focus of CS is important to ensure business excellence. This piece of work relates to a study on effect of demographic of Hajj Pilgrims on customer satisfaction. A questionnaire was prepared and given to 500 respondents of Malaysian Hajj Pilgrims which gave a 70.0% response rate or 350 respondents. Overall Descriptive Result depicts high level of CS, showing that Malaysia Hajj Pilgrims have high satisfaction towards Hajj services, which are being provided by Hajj Pilgrims organiser. Lembaga Tabung Haji (TH), which manages more than 80.0% of Malaysia Hajj Pilgrims every year, has performed the excellent performance towards CS. This study also shows that there are no significant differences in CS amongst demographics such as gender, age, occupation, academic status except category of Hajj Pilgrims.
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the mediator effect of customer satisfaction between quality management practices and communication behavior amongst malaysia hajj pilgrims survey Result
Applied Mechanics and Materials, 2014Co-Authors: M F Ahmad, Mohd Shoki Md Arif, Norhayati Zakuan, S Rahman, M B A Latif, Mohd KhalidAbstract:Quality management practices (QMP) is one of the most important management in ensuring an organisation continuously improves their business performance. In order to continuously improve in the service and operation, the adoption of QMP is necessary to ensure business excellence. Most previous works have given less emphasis on mediator effect of customer satisfaction (CS) between QMP and communication behavior (CB) amongst Malaysia Hajj pilgrims. A questionnaire was prepared and given to 500 respondents of Malaysian pilgrims which gave a 70.0% response rate or 350 respondents. Overall Descriptive Result depicts high level of QMP, CS and CB, showing that Malaysia Hajj Pilgrims have high satisfaction towards Hajj services, which are being provided by Hajj Pilgrims organiser. Lembaga Tabung Haji (TH), which manages more than 80.0% of Malaysia Hajj Pilgrims every year, has performed the excellent performance towards QMP, CS and CB. This study also revealed that QMP has significant effect on CS with r = 0.91 at p<0.01 and CS has significant impact on CB with r = 0.39 at p<0.01. The model has r2=0.75, meaning that 75% of CB is accounted by the CS and QMP.
Jeeyeon Lee - One of the best experts on this subject based on the ideXlab platform.
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healthcare utilization and medical expenditure of korean psoriasis patients a Descriptive Result using a health insurance database
Medicine, 2018Co-Authors: Jeeyeon Lee, Dajeong Kim, Euikyung Lee, Juyoung ShinAbstract:BACKGROUND Epidemiological evidence regarding healthcare utilization and medical expenditure of patients with psoriasis in Korea is needed. To analyze the differences in healthcare utilization and financial burdens between patients with and without psoriasis and compare these patterns according to the disease severity. METHODS We conducted a Descriptive cross-sectional study using a sample of the National Health Insurance database between January 1, 2012 and December 31, 2013. We included patients diagnosed with psoriasis and those with nonpsoriasis skin diseases, matched for age, sex, income, and geographical region. The patients with psoriasis were further divided into mild and moderate-to-severe psoriasis groups. Each patient was followed up for 1 year to estimate their healthcare utilization and medical expenditure since their initial diagnosis. Healthcare utilization was defined as the sum of outpatient visits and inpatient stays per person. We conducted McNemar test or Bowker test of symmetry to compare the baseline characteristics and used the Wilcoxon matched-pair signed-rank test to compare the healthcare utilization and direct costs with a 5% significance level. ResultS Our study subjects were 4016 patients with psoriasis and equally matched 4016 patients with nonpsoriasis skin diseases. Compared with patients without psoriasis, those with psoriasis had more days of healthcare service use (5.26 vs 4.19, P < .001) and higher medical expenditures within 1 year per person (209,320 vs 117,968 won, P < .001). Patients with moderate-to-severe psoriasis had more days of healthcare service use (12.71 vs 3.25, P < .001) and higher medical expenditures within 1 year per person (611,688 vs 107,445 won, P < .001) than those with mild psoriasis. CONCLUSION Patients with psoriasis had higher burdens of healthcare utilization than those without psoriasis, and patients with moderate-to-severe psoriasis had the greatest burdens.
N Fadzil - One of the best experts on this subject based on the ideXlab platform.
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the effect of demographics on customer satisfaction amongst malaysia hajj pilgrims survey Result
Applied Mechanics and Materials, 2014Co-Authors: M F Ahmad, Mohd Shoki Md Arif, Norhayati Zakuan, S Rahman, T A R Abdullah, N FadzilAbstract:Customer satisfaction (CS) is one of the most important criteria for business performance. Customer satisfaction contributes to the customer loyalty, which in turn helps improving performance of the organisation such as sales and profit. In order to survive in the operation and business with intense competition between enterprises, the focus of CS is important to ensure business excellence. This piece of work relates to a study on effect of demographic of Hajj Pilgrims on customer satisfaction. A questionnaire was prepared and given to 500 respondents of Malaysian Hajj Pilgrims which gave a 70.0% response rate or 350 respondents. Overall Descriptive Result depicts high level of CS, showing that Malaysia Hajj Pilgrims have high satisfaction towards Hajj services, which are being provided by Hajj Pilgrims organiser. Lembaga Tabung Haji (TH), which manages more than 80.0% of Malaysia Hajj Pilgrims every year, has performed the excellent performance towards CS. This study also shows that there are no significant differences in CS amongst demographics such as gender, age, occupation, academic status except category of Hajj Pilgrims.
S Rahman - One of the best experts on this subject based on the ideXlab platform.
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the effect of demographics on customer satisfaction amongst malaysia hajj pilgrims survey Result
Applied Mechanics and Materials, 2014Co-Authors: M F Ahmad, Mohd Shoki Md Arif, Norhayati Zakuan, S Rahman, T A R Abdullah, N FadzilAbstract:Customer satisfaction (CS) is one of the most important criteria for business performance. Customer satisfaction contributes to the customer loyalty, which in turn helps improving performance of the organisation such as sales and profit. In order to survive in the operation and business with intense competition between enterprises, the focus of CS is important to ensure business excellence. This piece of work relates to a study on effect of demographic of Hajj Pilgrims on customer satisfaction. A questionnaire was prepared and given to 500 respondents of Malaysian Hajj Pilgrims which gave a 70.0% response rate or 350 respondents. Overall Descriptive Result depicts high level of CS, showing that Malaysia Hajj Pilgrims have high satisfaction towards Hajj services, which are being provided by Hajj Pilgrims organiser. Lembaga Tabung Haji (TH), which manages more than 80.0% of Malaysia Hajj Pilgrims every year, has performed the excellent performance towards CS. This study also shows that there are no significant differences in CS amongst demographics such as gender, age, occupation, academic status except category of Hajj Pilgrims.
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the mediator effect of customer satisfaction between quality management practices and communication behavior amongst malaysia hajj pilgrims survey Result
Applied Mechanics and Materials, 2014Co-Authors: M F Ahmad, Mohd Shoki Md Arif, Norhayati Zakuan, S Rahman, M B A Latif, Mohd KhalidAbstract:Quality management practices (QMP) is one of the most important management in ensuring an organisation continuously improves their business performance. In order to continuously improve in the service and operation, the adoption of QMP is necessary to ensure business excellence. Most previous works have given less emphasis on mediator effect of customer satisfaction (CS) between QMP and communication behavior (CB) amongst Malaysia Hajj pilgrims. A questionnaire was prepared and given to 500 respondents of Malaysian pilgrims which gave a 70.0% response rate or 350 respondents. Overall Descriptive Result depicts high level of QMP, CS and CB, showing that Malaysia Hajj Pilgrims have high satisfaction towards Hajj services, which are being provided by Hajj Pilgrims organiser. Lembaga Tabung Haji (TH), which manages more than 80.0% of Malaysia Hajj Pilgrims every year, has performed the excellent performance towards QMP, CS and CB. This study also revealed that QMP has significant effect on CS with r = 0.91 at p<0.01 and CS has significant impact on CB with r = 0.39 at p<0.01. The model has r2=0.75, meaning that 75% of CB is accounted by the CS and QMP.