The Experts below are selected from a list of 37305 Experts worldwide ranked by ideXlab platform
Senthil Kumar - One of the best experts on this subject based on the ideXlab platform.
-
when does Dispute resolution substitute for a reputation system empirical evidence from a service procurement platform
Production and Operations Management, 2021Co-Authors: Gordon Burtch, Yili Hong, Senthil KumarAbstract:We consider the role of online Dispute resolution (ex-post guarantees of supplier quality) when they are introduced in the presence of an online reputation system (an ex-ante informational mechanism), in the context of online service procurement platforms. We argue that Dispute resolution will reduce buyers’ reliance on reputation systems in their hiring decisions to varying extents, depending on the nature of the work required. We assess these predictions using proprietary data capturing projects, service providers, bids, and hiring decisions around a natural experiment: the introduction of a new Dispute resolution system at a major online service procurement platform. We provide evidence consistent with our expectations; introducing a Dispute resolution system led buyers to reduce their consideration of service provider rating volumes in hiring decisions, particularly for projects where service provider performance could be evaluated objectively by a third-party (e.g., data entry, as opposed to more subjective, creative work, like logo design). We also report a variety of additional analyses, which demonstrate the robustness of our findings to alternative measures, dynamics of the effects depending on buyers’ experience with the Dispute Process, and the impact of the Dispute service on buyers’ propensity to enter ratings of service providers. These findings provide empirical evidence that Dispute resolution can be an effective, alternative means of mitigating supplier quality risks in online service procurement markets in place of ex-ante signals of provider quality. However, this is particularly true in settings where the output of work contracted can be objectively evaluated by a third-party.
Ayu Putriyanti - One of the best experts on this subject based on the ideXlab platform.
-
the role of administrative court in settlement administrative Dispute of general election
SHS Web of Conferences, 2018Co-Authors: Ayu PutriyantiAbstract:The Administrative Court has competence to settlement the administrative Disputes. In the regulations of general election stated that election offence administrative Disputes, election Dispute Process, adminsistrative Disputes of election should be proceeded in Administrative Court, High Court of Administrative Court and Supreme Court. The existing regulations of Administrative Court do not regulates the procedural Process to proceed general election administrative Disputes, and the competence of Adminisitrative Court are limited. This becomes a legal gap in law enforcement and legal certainty. The issue is how the competence of administrative court to setllement the administrative Dispute of general election based on the regulations.The method is juridical normative by statute approach, conceptual approach. Statute approach and conceptual approach by compared the relevant regulations.The result shows that the Administrative Court has competence to settlement the administrative Dispute of general election. To give law certainty and law enforcement, the Supreme Court had legitimized some regulations to proceed the Disputes settlement. The novelty is there should be a new regulation of Administrative Court consider the development and modernization.
Gordon Burtch - One of the best experts on this subject based on the ideXlab platform.
-
when does Dispute resolution substitute for a reputation system empirical evidence from a service procurement platform
Production and Operations Management, 2021Co-Authors: Gordon Burtch, Yili Hong, Senthil KumarAbstract:We consider the role of online Dispute resolution (ex-post guarantees of supplier quality) when they are introduced in the presence of an online reputation system (an ex-ante informational mechanism), in the context of online service procurement platforms. We argue that Dispute resolution will reduce buyers’ reliance on reputation systems in their hiring decisions to varying extents, depending on the nature of the work required. We assess these predictions using proprietary data capturing projects, service providers, bids, and hiring decisions around a natural experiment: the introduction of a new Dispute resolution system at a major online service procurement platform. We provide evidence consistent with our expectations; introducing a Dispute resolution system led buyers to reduce their consideration of service provider rating volumes in hiring decisions, particularly for projects where service provider performance could be evaluated objectively by a third-party (e.g., data entry, as opposed to more subjective, creative work, like logo design). We also report a variety of additional analyses, which demonstrate the robustness of our findings to alternative measures, dynamics of the effects depending on buyers’ experience with the Dispute Process, and the impact of the Dispute service on buyers’ propensity to enter ratings of service providers. These findings provide empirical evidence that Dispute resolution can be an effective, alternative means of mitigating supplier quality risks in online service procurement markets in place of ex-ante signals of provider quality. However, this is particularly true in settings where the output of work contracted can be objectively evaluated by a third-party.
Yili Hong - One of the best experts on this subject based on the ideXlab platform.
-
when does Dispute resolution substitute for a reputation system empirical evidence from a service procurement platform
Production and Operations Management, 2021Co-Authors: Gordon Burtch, Yili Hong, Senthil KumarAbstract:We consider the role of online Dispute resolution (ex-post guarantees of supplier quality) when they are introduced in the presence of an online reputation system (an ex-ante informational mechanism), in the context of online service procurement platforms. We argue that Dispute resolution will reduce buyers’ reliance on reputation systems in their hiring decisions to varying extents, depending on the nature of the work required. We assess these predictions using proprietary data capturing projects, service providers, bids, and hiring decisions around a natural experiment: the introduction of a new Dispute resolution system at a major online service procurement platform. We provide evidence consistent with our expectations; introducing a Dispute resolution system led buyers to reduce their consideration of service provider rating volumes in hiring decisions, particularly for projects where service provider performance could be evaluated objectively by a third-party (e.g., data entry, as opposed to more subjective, creative work, like logo design). We also report a variety of additional analyses, which demonstrate the robustness of our findings to alternative measures, dynamics of the effects depending on buyers’ experience with the Dispute Process, and the impact of the Dispute service on buyers’ propensity to enter ratings of service providers. These findings provide empirical evidence that Dispute resolution can be an effective, alternative means of mitigating supplier quality risks in online service procurement markets in place of ex-ante signals of provider quality. However, this is particularly true in settings where the output of work contracted can be objectively evaluated by a third-party.
Australian School Of Business - One of the best experts on this subject based on the ideXlab platform.
-
An analysis of fairness in tax Dispute resolution Processes in Thailand and proposals for policy and legislative reform
University of New South Wales. Taxation and Business Law, 2018Co-Authors: Taxation And Business Law, Australian School Of BusinessAbstract:In Thailand, the fairness of the Process used to resolve tax Disputes between Thai taxpayers and the Revenue Department of Thailand has not been extensively and systematically examined. The purpose of this thesis is to examine the fairness of the tax Dispute resolution Process in Thailand. Analysis of the Process in this thesis covers Dispute resolution procedures at both the administrative and judicial levels. The thesis provides suggestions that could help Thailand to develop a fairer tax Dispute resolution Process. The thesis systematically analyses the fairness of the Thai tax Dispute resolution Process using theories of justice, particularly procedural justice, as a theoretical framework for the analysis. To provide greater analysis of the Process and develop suggestions for Thailand, the thesis employs a mixed method approach to research, using a combination of legal research and qualitative research approaches. The legal research includes investigation of the Thai and Australian tax Dispute resolution systems and a comparison of the two systems, in seeking good practices and learning lessons from the Australian experience. The qualitative research involves interviews with key stakeholders who are knowledgeable about and practised in the Thai tax Dispute resolution system. The thesis indicates that the current tax Dispute resolution system in Thailand is deficient in providing a fair Process for taxpayers. Serious problematic aspects of the system arise in the tax Dispute resolution Process at the administrative level. Some deficiencies are also found in the Process at the judicial level. The Australian tax Dispute resolution Process, at both the administrative and judicial levels, is characterised by a number of good practices which offer valuable lessons for Thailand. This thesis provides suggestions about how to alleviate the deficiencies of, and to enhance, the tax Dispute Process in Thailand in order to provide increased fairness for Thai taxpayers. These suggestions take the form of proposed policy and legislative reforms, as well as proposed initiatives for the authorities to implement in order to support those reforms. The reform proposals offer various alternatives, allowing the authorities involved in the tax Dispute resolution Process in Thailand to consider the options that would be appropriate