The Experts below are selected from a list of 859905 Experts worldwide ranked by ideXlab platform

Robert Kittinger - One of the best experts on this subject based on the ideXlab platform.

  • Modeling Human-Technology Interaction as a sociotechnical system of systems
    2017
    Co-Authors: Jessica Turnley, Amanda Wachtel, Ann Speed, Karina Muñoz-ramos, Matthew Hoffman, John Gauthier, Robert Kittinger
    Abstract:

    As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept.

  • exploring human technology Interaction in layered security military applications
    2016
    Co-Authors: Amanda Wachtel, Matthew John Hoffman, Craig R Lawton, Ann Speed, John H Gauthier, Robert Kittinger
    Abstract:

    System-of-systems modeling has traditionally focused on physical systems rather than humans, but recent events have proved the necessity of considering the human in the loop. As technology becomes more complex and layered security continues to increase in importance, capturing humans and their Interactions with technologies within the system-of-systems will be increasingly necessary. After an extensive job-task analysis, a novel type of system-of-systems simulation model has been created to capture the Human-Technology Interactions on an extra-small forward operating base to better understand performance, key security drivers, and the robustness of the base. In addition to the model, an innovative framework for using detection theory to calculate d’ for individual elements of the layered security system, and for the entire security system as a whole, is under development.

Neville A Stanton - One of the best experts on this subject based on the ideXlab platform.

  • the design with intent method a design tool for influencing user behaviour
    2010
    Co-Authors: Dan Lockton, Daniel J Harrison, Neville A Stanton
    Abstract:

    Using product and system design to influence user behaviour offers potential for improving performance and reducing user error, yet little guidance is available at the concept generation stage for design teams briefed with influencing user behaviour. This article presents the Design with Intent Method, an innovation tool for designers working in this area, illustrated via application to an everyday human–technology Interaction problem: reducing the likelihood of a customer leaving his or her card in an automatic teller machine. The example application results in a range of feasible design concepts which are comparable to existing developments in ATM design, demonstrating that the method has potential for development and application as part of a user-centred design process.

Amanda Wachtel - One of the best experts on this subject based on the ideXlab platform.

  • Modeling Human-Technology Interaction as a sociotechnical system of systems
    2017
    Co-Authors: Jessica Turnley, Amanda Wachtel, Ann Speed, Karina Muñoz-ramos, Matthew Hoffman, John Gauthier, Robert Kittinger
    Abstract:

    As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept.

  • exploring human technology Interaction in layered security military applications
    2016
    Co-Authors: Amanda Wachtel, Matthew John Hoffman, Craig R Lawton, Ann Speed, John H Gauthier, Robert Kittinger
    Abstract:

    System-of-systems modeling has traditionally focused on physical systems rather than humans, but recent events have proved the necessity of considering the human in the loop. As technology becomes more complex and layered security continues to increase in importance, capturing humans and their Interactions with technologies within the system-of-systems will be increasingly necessary. After an extensive job-task analysis, a novel type of system-of-systems simulation model has been created to capture the Human-Technology Interactions on an extra-small forward operating base to better understand performance, key security drivers, and the robustness of the base. In addition to the model, an innovative framework for using detection theory to calculate d’ for individual elements of the layered security system, and for the entire security system as a whole, is under development.

Tarja Susi - One of the best experts on this subject based on the ideXlab platform.

  • technostress in the office a distributed cognition perspective on human technology Interaction
    2014
    Co-Authors: Charlott Sellberg, Tarja Susi
    Abstract:

    Technology is a mobile and integral part of many work places, and computers and other information and communication technology have made many users' work life easier, but technology can also contribute to problems in the cognitive work environment and, over time, create technostress. Much previous research on technostress has focused on the use of digital technology and its effects, measured by questionnaires, but in order to further examine how technostress arises in the modern workplace, a wider perspective on Interactions between people and technology is needed. This paper applies a distributed cognition perspective to human---technology Interaction, investigated through an observational field study. Distributed cognition focuses on the organisation of cognitive systems, and technostress in this perspective becomes an emergent phenomenon within a complex and dynamic socio-technical system. A well-established questionnaire was also used (for a limited sample), to gain a frame of reference for the results from the qualitative part of the study. The implications are that common questionnaire-based approaches very well can and should be complemented with a broader perspective to study causes of technostress. Based on the present study, a redefinition of technostress is also proposed.

Dan Lockton - One of the best experts on this subject based on the ideXlab platform.

  • the design with intent method a design tool for influencing user behaviour
    2010
    Co-Authors: Dan Lockton, Daniel J Harrison, Neville A Stanton
    Abstract:

    Using product and system design to influence user behaviour offers potential for improving performance and reducing user error, yet little guidance is available at the concept generation stage for design teams briefed with influencing user behaviour. This article presents the Design with Intent Method, an innovation tool for designers working in this area, illustrated via application to an everyday human–technology Interaction problem: reducing the likelihood of a customer leaving his or her card in an automatic teller machine. The example application results in a range of feasible design concepts which are comparable to existing developments in ATM design, demonstrating that the method has potential for development and application as part of a user-centred design process.