The Experts below are selected from a list of 40443 Experts worldwide ranked by ideXlab platform
Anil Roy Dubey - One of the best experts on this subject based on the ideXlab platform.
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Internet Adoption by Small and Medium-Sized Enterprises (SMEs) in Developing Countries: The Case of Travel Agents in the United Arab Emirates
the arab world geographer, 2015Co-Authors: Sven Dahms, Anil Roy DubeyAbstract:Internet technologies are commonly seen as the future for most modern businesses across industries. However, the Adoption of such new technologies is often lagging in small and medium-sized enterprises (SMEs) worldwide. Because of a lack of infrastructure or institutional development, SMEs located in developing countries may struggle even more in adopting new technologies. This research investigates the factors that influence Internet Adoption in SMEs in developing countries through a case study of travel agents in the United Arab Emirates (U.A.E.). A census-like database of all known travel agents in four emirates provided the basis for the survey. The findings indicate that customer demand and industry pressures are positively associated with Internet Adoption by travel agents across the U.A.E. Surprisingly, internal resources appear to be less relevant. Lack of local institutional support is negatively associated with Internet Adoption but has no effect on the perceived importance of Internet features,...
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Internet Adoption in travel agents across the United Arab Emirates (UAE). Evidence from four Emirates.
Anatolia, 2014Co-Authors: Sven Dahms, Anil Roy DubeyAbstract:[Extract] Internet Adoption has been widely discussed in the context of travel agents (TAs) such as in regard to supplier-networks (e.g. Andreau, Alda, Bigne, & Mattila, 2010), traveler relationship development (Harris & Duckworth, 2005), or the TA industry at large (Abou Shouk, Lim, & Megicks, 2013). Some of the key benefits derived from Internet Adoption for the economy and companies are faster design and delivery of new products, direct access to new markets, increased productivity, and hence a contribution to economic growth (Poon, 1993). Small- and medium-sized companies (SMEs) are often seen as the backbone of economies in developing and developed countries (Manochehri, Al-Esmail, & Ashrafi, 2012). TAs, being a substantial part of the SME service sector, are seen as playing an important role in this context (Andreau et al., 2010). This research note investigates Internet Adoption in TAs across the United Arab Emirates (UAE). The UAE isa particular case; however, given its relatively fast growing economy, political stability, and on average affluent population, the study could provide revealing insights which might be transferred to other Gulf Cooperation Council (GCC) countries.
Sven Dahms - One of the best experts on this subject based on the ideXlab platform.
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Internet Adoption by Small and Medium-Sized Enterprises (SMEs) in Developing Countries: The Case of Travel Agents in the United Arab Emirates
the arab world geographer, 2015Co-Authors: Sven Dahms, Anil Roy DubeyAbstract:Internet technologies are commonly seen as the future for most modern businesses across industries. However, the Adoption of such new technologies is often lagging in small and medium-sized enterprises (SMEs) worldwide. Because of a lack of infrastructure or institutional development, SMEs located in developing countries may struggle even more in adopting new technologies. This research investigates the factors that influence Internet Adoption in SMEs in developing countries through a case study of travel agents in the United Arab Emirates (U.A.E.). A census-like database of all known travel agents in four emirates provided the basis for the survey. The findings indicate that customer demand and industry pressures are positively associated with Internet Adoption by travel agents across the U.A.E. Surprisingly, internal resources appear to be less relevant. Lack of local institutional support is negatively associated with Internet Adoption but has no effect on the perceived importance of Internet features,...
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Internet Adoption in travel agents across the United Arab Emirates (UAE). Evidence from four Emirates.
Anatolia, 2014Co-Authors: Sven Dahms, Anil Roy DubeyAbstract:[Extract] Internet Adoption has been widely discussed in the context of travel agents (TAs) such as in regard to supplier-networks (e.g. Andreau, Alda, Bigne, & Mattila, 2010), traveler relationship development (Harris & Duckworth, 2005), or the TA industry at large (Abou Shouk, Lim, & Megicks, 2013). Some of the key benefits derived from Internet Adoption for the economy and companies are faster design and delivery of new products, direct access to new markets, increased productivity, and hence a contribution to economic growth (Poon, 1993). Small- and medium-sized companies (SMEs) are often seen as the backbone of economies in developing and developed countries (Manochehri, Al-Esmail, & Ashrafi, 2012). TAs, being a substantial part of the SME service sector, are seen as playing an important role in this context (Andreau et al., 2010). This research note investigates Internet Adoption in TAs across the United Arab Emirates (UAE). The UAE isa particular case; however, given its relatively fast growing economy, political stability, and on average affluent population, the study could provide revealing insights which might be transferred to other Gulf Cooperation Council (GCC) countries.
Kira Hessekiel - One of the best experts on this subject based on the ideXlab platform.
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zero rating Internet Adoption the role of telcos isps technology companies in expanding global Internet access workshop paper research agenda
Social Science Research Network, 2017Co-Authors: Samantha L Bates, Christopher Bavitz, Kira HessekielAbstract:Zero rating, which allows users to access select Internet services and content without incurring mobile data charges, is not a new concept. But it has become an object of debate as mobile carriers and major app providers have used it in the developing world to attract customers, with the goal of increasing Internet access and Adoption. While some feel these programs violate net neutrality and create the potential for a two-tiered Internet, others argue that zero rating programs bring the developing world online and could be modified to uphold, rather than violate, net neutrality principles. At the same time, little research evaluating zero rating programs exists, and many different program formulations are lumped under the term “zero rating,” some of which are more compatible with net neutrality than others. In March of 2016, the Berkman Klein Center for Internet & Society gathered a diverse group of stakeholders from academia, the media, the government sector, industry, and the open software community to discuss the use of zero rating as a means to improve Internet Adoption in the developing world and how and when it could be an effective tool, if at all. This paper captures the resulting dialogue and recommendations. The workshop summary is followed by a collection of briefing papers representing the viewpoints of many of the workshop participants. Key Findings: Many different models of industry initiatives currently fall into the loose definition of zero rating. Creating a better defined taxonomy of program parameters, technical mechanisms, and impacts may allow for greater nuance and understanding in the field, as well as more targeted regulatory responses. Universal Internet access and Adoption is a common goal but one that requires significant investment in global infrastructure. Some assert that zero rating programs may serve as a helpful stopgap measures to increase access, while others argue that these programs contribute to the creation of a tiered Internet ecosystem without providing meaningful benefits to the targeted beneficiaries. Zero rating initiatives may be employed in pursuit of goals other than Internet Adoption, such as an emergency services messaging system or security updates. The goals of a particular zero rating program may make it more or less controversial. More empirical research is required to fully assess the impact of specific zero rating initiatives, as well as zero rating generally, on Internet Adoption in the developing world. This research will sometimes require access to usage information held by mobile carriers and zero rating service providers that should be handled with user privacy in mind.
Fiona Ellis-chadwick - One of the best experts on this subject based on the ideXlab platform.
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Internet Adoption in the UK: An Empirical Study of Internet Adoption by leading UK retailers
2009Co-Authors: Fiona Ellis-chadwickAbstract:In 1995, few retailers considered the Internet important to the future of their businesses. By 2000 the prevailing wisdom suggests that it has become almost imperative to incorporate the Internet into a company’s business activities. However, whilst some areas of the U.K. retail sector are successfully integrating the Internet into their businesses others remain unconnected. This work is a study of Internet Adoption amongst UK retailers from 1995 to 2000. It explores the level of Adoption in terms of the technical progression and extent of Adoption, in terms of the range of features included in retail Web-sites. Additionally, the project explores the factors that are likely to influence the retailers’ Internet Adoption progress. A multi-method research strategy was used combining qualitative and quantitative methods: an on-line survey of retail Web activities followed by in-depth interviews and finally, a postal survey. The results of the on-line survey reveal that Internet Adoption varies according to retailer size and product assortment. Some retailers’ Web-sites include a range of informational, interactive or transactional features, while others have yet to be developed sufficiently to be available via the Web. The results of the Interviews and postal survey indicate that some retail organisations may be better positioned to take advantage of the Internet than others. Indeed, nine critical factors are found to have a significant influence upon the retailers’ level of Internet Adoption. In particular, operating in an appropriate market sector and having a positive view of the viability of the Internet, in-conjunction with the development of an appropriate Internet strategy, can strongly facilitate a retailer’s Adoption progress. From the researcher’s perspective, this study is important as it identifies many new variables and factors, and provides insights into how to devise a robust, multi-faceted methodology.
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Signs of change? A longitudinal study of Internet Adoption in the UK retail sector
Journal of Retailing and Consumer Services, 2002Co-Authors: Fiona Ellis-chadwick, Neil F. Doherty, Cathy HartAbstract:The Internet and the World Wide Web have changed quite significantly in a relatively short period of time. Some of the differences are readily quantifiable or at least easily visible; e.g., exponential growth rates in the number of users, rapid expansion in the number of personal and business web sites, an increase in transmission speeds and the advent of new markup scripts, such as DHTML. Whilst these quantifiable changes and technological improvements are a valuable benchmark when considering the practical ramifications of developing an on-line business, from a strategic perspective it is perhaps more important to consider the extent to which Internet technologies are likely to effect long-term changes to organisational behaviour and economic activity. For instance, in the book retailing business, Internet vendors, benefiting from comparatively low on-line set-up costs, have been able to use price as a major marketing tool. This action has resulted in reduced profit margins across the sector. Therefore, from a retailer's perspective perhaps the most important issue to resolve is not whether there are sufficient customers on-line but how e-commerce is likely to reshape their markets and business processes. However, little academic research exists which has recorded Internet Adoption trends, over time, making assessment of such issues difficult. This paper seeks to redress the balance by presenting a comprehensive and rigorous longitudinal review of the Adoption of e-commerce within the UK retail sector. More specifically, the paper provides an up to date assessment of the state of e-commerce within the UK retail sector, before reviewing trends in its Adoption over a four-year period form 1997 to 2000. The key finding is that whilst clear evidence of growth has been found across all types of retailers, it is fastest amongst larger retailers, and those operating in sectors such as books, alcoholic beverages and mail order. The paper concludes by offering implications for retail practitioners and for research.
Cathy Hart - One of the best experts on this subject based on the ideXlab platform.
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Signs of change? A longitudinal study of Internet Adoption in the UK retail sector
Journal of Retailing and Consumer Services, 2002Co-Authors: Fiona Ellis-chadwick, Neil F. Doherty, Cathy HartAbstract:The Internet and the World Wide Web have changed quite significantly in a relatively short period of time. Some of the differences are readily quantifiable or at least easily visible; e.g., exponential growth rates in the number of users, rapid expansion in the number of personal and business web sites, an increase in transmission speeds and the advent of new markup scripts, such as DHTML. Whilst these quantifiable changes and technological improvements are a valuable benchmark when considering the practical ramifications of developing an on-line business, from a strategic perspective it is perhaps more important to consider the extent to which Internet technologies are likely to effect long-term changes to organisational behaviour and economic activity. For instance, in the book retailing business, Internet vendors, benefiting from comparatively low on-line set-up costs, have been able to use price as a major marketing tool. This action has resulted in reduced profit margins across the sector. Therefore, from a retailer's perspective perhaps the most important issue to resolve is not whether there are sufficient customers on-line but how e-commerce is likely to reshape their markets and business processes. However, little academic research exists which has recorded Internet Adoption trends, over time, making assessment of such issues difficult. This paper seeks to redress the balance by presenting a comprehensive and rigorous longitudinal review of the Adoption of e-commerce within the UK retail sector. More specifically, the paper provides an up to date assessment of the state of e-commerce within the UK retail sector, before reviewing trends in its Adoption over a four-year period form 1997 to 2000. The key finding is that whilst clear evidence of growth has been found across all types of retailers, it is fastest amongst larger retailers, and those operating in sectors such as books, alcoholic beverages and mail order. The paper concludes by offering implications for retail practitioners and for research.
