Interview Method

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Jon Patrick - One of the best experts on this subject based on the ideXlab platform.

  • eliciting tacit knowledge about requirement analysis with a grammar targeted Interview Method gim
    European Journal of Information Systems, 2010
    Co-Authors: Michele Zappavigna, Jon Patrick
    Abstract:

    AbstractThe assumption that tacit knowledge cannot be articulated remains dominant in knowledge elicitation. This paper, however, claims that linguistic theory does not support such a position and ...

  • Eliciting tacit knowledge about requirement analysis with a Grammar-targeted Interview Method (GIM)
    European Journal of Information Systems, 2010
    Co-Authors: Michele Zappavigna, Jon Patrick
    Abstract:

    The assumption that tacit knowledge cannot be articulated remains dominant in knowledge elicitation. This paper, however, claims that linguistic theory does not support such a position and that language should not be factored out of accounts of tacit knowledge. We argue that Polanyi's (1966 , p. 4) widely cited notion that ‘we know more than we can tell’ uses a folk model of language. This model does not acknowledge the linguistic patterns that competent language speakers deploy without direct awareness. This paper draws upon Systemic Functional Linguistics (SFL) to propose a Grammar-targeted Interview Method (GIM). The GIM uses SFL to unpack linguistic patterning, which we refer to as ‘under-representation’, to reveal tacit assumptions. It is a strategy that can be applied within a traditional Interview Method when the Interviewer feels that there is confusion resulting from assumptions, such as those often embedded in terminology, that have not been directly expressed. This paper reports findings from an empirical study of tacit knowledge about requirements analysis in a Content Management System redevelopment. We compared the GIM with a Content-motivated Interview Method (CMIM) and show that, when the GIM is used, Interviewees respond with less nominalised talk, that is the less nominalised content has more meaning unpacked as verbs and agents rather than hidden tacitly in nouns.

Michele Zappavigna - One of the best experts on this subject based on the ideXlab platform.

  • eliciting tacit knowledge about requirement analysis with a grammar targeted Interview Method gim
    European Journal of Information Systems, 2010
    Co-Authors: Michele Zappavigna, Jon Patrick
    Abstract:

    AbstractThe assumption that tacit knowledge cannot be articulated remains dominant in knowledge elicitation. This paper, however, claims that linguistic theory does not support such a position and ...

  • Eliciting tacit knowledge about requirement analysis with a Grammar-targeted Interview Method (GIM)
    European Journal of Information Systems, 2010
    Co-Authors: Michele Zappavigna, Jon Patrick
    Abstract:

    The assumption that tacit knowledge cannot be articulated remains dominant in knowledge elicitation. This paper, however, claims that linguistic theory does not support such a position and that language should not be factored out of accounts of tacit knowledge. We argue that Polanyi's (1966 , p. 4) widely cited notion that ‘we know more than we can tell’ uses a folk model of language. This model does not acknowledge the linguistic patterns that competent language speakers deploy without direct awareness. This paper draws upon Systemic Functional Linguistics (SFL) to propose a Grammar-targeted Interview Method (GIM). The GIM uses SFL to unpack linguistic patterning, which we refer to as ‘under-representation’, to reveal tacit assumptions. It is a strategy that can be applied within a traditional Interview Method when the Interviewer feels that there is confusion resulting from assumptions, such as those often embedded in terminology, that have not been directly expressed. This paper reports findings from an empirical study of tacit knowledge about requirements analysis in a Content Management System redevelopment. We compared the GIM with a Content-motivated Interview Method (CMIM) and show that, when the GIM is used, Interviewees respond with less nominalised talk, that is the less nominalised content has more meaning unpacked as verbs and agents rather than hidden tacitly in nouns.

Katja Radon - One of the best experts on this subject based on the ideXlab platform.

Tobias Weinmann - One of the best experts on this subject based on the ideXlab platform.

Claire Petitmengin - One of the best experts on this subject based on the ideXlab platform.

  • Second person Methods for describing inner experience
    2008
    Co-Authors: Claire Petitmengin
    Abstract:

    Describing one's own subjective experience is not a trivial activity, but on the contrary quite difficult. I would like to give you a concrete idea of an Interview Method that has been used in various contexts in order to help people to become aware of their subjective experience and describe it. This presentation will be divided into three sessions of three hours, each session being focused on one particular difficulty of the description of lived experience, and the Interview techniques aiming to overcome this difficulty.

  • Describing one’s subjective experience in the second person: An Interview Method for the science of consciousness
    Phenomenology and the Cognitive Sciences, 2006
    Co-Authors: Claire Petitmengin
    Abstract:

    This article presents an Interview Method which enables us to bring a person, who may not even have been trained, to become aware of his or her subjective experience, and describe it with great precision. It is focused on the difficulties of becoming aware of one’s subjective experience and describing it, and on the processes used by this Interview technique to overcome each of these difficulties. The article ends with a discussion of the criteria governing the validity of the descriptions obtained, and then with a brief review of the functions of these descriptions.

  • Describing one's subjective experience in the second person : an Interview Method for the science of consciousness
    Phenomenology and the Cognitive Sciences, 2006
    Co-Authors: Claire Petitmengin
    Abstract:

    This article presents an Interview Method which enables us to bring a person, who may not even have been trained, to become aware of his or her subjective experience, and describe it with great precision. It is focused on the difficulties of becoming aware of one's subjective experience and describing it, and on the processes used by this Interview technique to overcome each of these difficulties. The article ends with a discussion of the criteria governing the validity of the descriptions obtained, and then with a brief review of the functions of these descriptions.