The Experts below are selected from a list of 46602 Experts worldwide ranked by ideXlab platform
Chung-yu Hung - One of the best experts on this subject based on the ideXlab platform.
-
Group Identity, Performance Transparency, and Employee Performance
The Accounting Review, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high ...
-
Group Identity, Performance Transparency, and Employee Performance
Social Science Research Network, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high effort by resolving conflicts of interests in the workplace. On the other hand, it could encourage conformity towards group norms. We examine whether the effect of group identity is conditional on managers’ Performance reporting choices. Drawing on survey and archival data from a field site, we find that when Performance Transparency is low, the interest alignment effect is more salient and group identity positively relates to employee Performance. However, when Performance Transparency is high, the conformity effect is more salient and higher group identity is associated with more homogeneous, but not necessarily higher, employee Performance. Our findings contribute to the management control literature by documenting that managers’ Performance reporting choices determine whether group identity has positive effects on employee Performance.
Ruidi Shang - One of the best experts on this subject based on the ideXlab platform.
-
Group Identity, Performance Transparency, and Employee Performance
The Accounting Review, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high ...
-
Group Identity, Performance Transparency, and Employee Performance
Social Science Research Network, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high effort by resolving conflicts of interests in the workplace. On the other hand, it could encourage conformity towards group norms. We examine whether the effect of group identity is conditional on managers’ Performance reporting choices. Drawing on survey and archival data from a field site, we find that when Performance Transparency is low, the interest alignment effect is more salient and group identity positively relates to employee Performance. However, when Performance Transparency is high, the conformity effect is more salient and higher group identity is associated with more homogeneous, but not necessarily higher, employee Performance. Our findings contribute to the management control literature by documenting that managers’ Performance reporting choices determine whether group identity has positive effects on employee Performance.
Margaret A. Abernethy - One of the best experts on this subject based on the ideXlab platform.
-
Group Identity, Performance Transparency, and Employee Performance
The Accounting Review, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high ...
-
Group Identity, Performance Transparency, and Employee Performance
Social Science Research Network, 2019Co-Authors: Ruidi Shang, Margaret A. Abernethy, Chung-yu HungAbstract:Economics, social psychology, and management studies suggest that group identity plays an important role in directing employee behaviors. On the one hand, strong group identity could motivate high effort by resolving conflicts of interests in the workplace. On the other hand, it could encourage conformity towards group norms. We examine whether the effect of group identity is conditional on managers’ Performance reporting choices. Drawing on survey and archival data from a field site, we find that when Performance Transparency is low, the interest alignment effect is more salient and group identity positively relates to employee Performance. However, when Performance Transparency is high, the conformity effect is more salient and higher group identity is associated with more homogeneous, but not necessarily higher, employee Performance. Our findings contribute to the management control literature by documenting that managers’ Performance reporting choices determine whether group identity has positive effects on employee Performance.
Crishyashi Thao - One of the best experts on this subject based on the ideXlab platform.
-
Why real-world health information technology Performance Transparency is challenging, even when everyone (claims to) want it.
Journal of the American Medical Informatics Association : JAMIA, 2020Co-Authors: Julia Adler-milstein, Crishyashi ThaoAbstract:Crowdsourced ratings have driven increased Performance Transparency between consumers and suppliers. While many industries have benefitted from such Transparency, crowdsourced ratings have struggled to scale in the healthcare domain. In theory, interoperability services offer an ideal setting for crowdsourced ratings: costs are high, Performance is variable, and information asymmetries between provider organizations (customers) and vendors offering interoperability solutions exist. Via a Cooperative Agreement between the Office of the National Coordinator for Health Information Technology and University of California, San Francisco, we developed InteropSelect, a public website that allows crowdsourced ratings of interoperability service purchases. While we garnered broad engagement during the development process, the site failed to attract sufficient reviewers, which is fundamental to the success of crowdsourcing. Additional challenges included the lack of service commoditization that resulted in a complex rating form and lack of market dynamics that facilitated vendor engagement. Our lessons cast doubt on whether crowdsourcing and similar Performance Transparency efforts under the 21st Century Cures Act will succeed.
Haeeun Helen Chun - One of the best experts on this subject based on the ideXlab platform.
-
Service Firm Performance Transparency: How, When, and Why Does It Pay Off?
Journal of Service Research, 2015Co-Authors: Yeyi Liu, Andreas B. Eisingerich, Seigyoung Auh, Omar Merlo, Haeeun Helen ChunAbstract:Calls for increased Transparency and reduced information asymmetry between service firms and their customers are getting louder in the marketplace. Yet, it remains unclear what exactly constitutes Transparency in the eyes of customers and how, if at all, service firms benefit from it. This research contributes to extant knowledge by articulating the key properties of service firms’ Performance Transparency and by developing and validating a parsimonious scale to measure it. We show that through a reduction in customer uncertainty, the provision of accessible and objective information about a firm’s service offering is positively associated with customers’ intention to purchase and willingness to pay a price premium for its service. Furthermore, we find that the positive effect of Performance Transparency is influenced by customers’ perceptions of a firm’s ability to deliver on its service promise. An important managerial implication of the current research is that Performance Transparency benefits custome...