Remote Diagnostics

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Katrin Jonsson - One of the best experts on this subject based on the ideXlab platform.

  • ICIS - The Architecture and Materiality of IT-enabled Services: An Investigation into Appropriation of Remote Diagnostics Technology
    2016
    Co-Authors: Katrin Jonsson, Lars Mathiassen, Jonny Holmstrom
    Abstract:

    The Architecture and Materiality of IT-enabled Services: An Investigation into Appropriation of Remote Diagnostics Technology

  • Organizational dimensions of e-maintenance: a multi-contextual perspective
    International Journal of System Assurance Engineering and Management, 2010
    Co-Authors: Katrin Jonsson, Jonny Holmstrom, Per Levén
    Abstract:

    A key objective for e-maintenance efforts is to align maintenance processes with business- and operational processes in order to reach organizational objectives. In the context of the process- and manufacturing industry a key objective for firms is to avoid downtime and to make sure all critical production equipment is up and running. To this end, e-maintenance has become increasingly important for the process- and manufacturing industry. Successful e-maintenance is realized by the organizational use of advanced information technology-solutions which aims at moving maintenance work from being primarily reactive (e.g. to react and respond to equipment breakdowns) to predictive (e.g. to predict when equipment are in need of maintenance before it breaks down). Building on a collaborative project with industrial organizations in the pulp and paper and the mining industry this paper explores organizational opportunities and challenges associated with the design and implementation of IT-based services for Remote Diagnostics of industrial equipment. We observe opportunities and challenges related to organizational innovation and learning. The paper introduces a multi-contextual perspective to better understand the opportunities and challenges associated with organizational learning and innovation. We argue that in order for e-maintenance services to be successful it must not only build on leading-edge technological solutions but also be built on an explicit model for how the maintenance work is organized and how e-maintenance efforts are aligned with overall organizational objectives.

  • From reactive to predictive e-maintenance : Investigating opportunities and challanges associated with design and implementation of Remote Diagnostics services
    2010
    Co-Authors: Katrin Jonsson, Per Levén, Jonny Holmstrom
    Abstract:

    From reactive to predictive e-maintenance : Investigating opportunities and challanges associated with design and implementation of Remote Diagnostics services

  • Digitalized industrial equipment : an investigation of Remote Diagnostics services
    2010
    Co-Authors: Katrin Jonsson
    Abstract:

    With the ubiquity of digitalization, digital convergence of applications, devices, networks and artifacts presents both challenges and opportunities for individuals, organizations and society. Phys ...

  • The embedded panopticon: visibility issues of Remote Diagnostics surveillance
    Scandinavian Journal of Information Systems, 2009
    Co-Authors: Katrin Jonsson
    Abstract:

    Remote Diagnostics technology is embedded into physical products in order to prevent breakdowns by monitoring the products' condition via sensors. However, this technology also hides indirect possibilities to monitor the users. The aim of this paper is to explore how Remote Diagnostics technology changes surveillance and its ethical consequences by studying which surveillance dilemmas users and suppliers identify in Remote Diagnostics technology and the rationale behind their perspectives. The results show how visibility and non-visibility are of decisive importance concerning whether or not users can examine ethical dilemmas in computer use as visibility seems to be what triggers employees' feelings of being monitored or not. Despite their monitoring possibilities, Remote Diagnostics systems do not seem to evoke such feelings. By embedding technology and thereby also the monitoring into physical things, both the technology and the cues of surveillance become concealed, both literally and virtually for the user. To the user the direct reminders of surveillance are thus embedded together with the technology, creating an embedded panopticon. As the users cannot examine possible ethical dilemmas the responsibility remains with the suppliers and challenges them to pick a strategy for how to handle ethical questions.

Jonny Holmstrom - One of the best experts on this subject based on the ideXlab platform.

  • ICIS - The Architecture and Materiality of IT-enabled Services: An Investigation into Appropriation of Remote Diagnostics Technology
    2016
    Co-Authors: Katrin Jonsson, Lars Mathiassen, Jonny Holmstrom
    Abstract:

    The Architecture and Materiality of IT-enabled Services: An Investigation into Appropriation of Remote Diagnostics Technology

  • Organizational dimensions of e-maintenance: a multi-contextual perspective
    International Journal of System Assurance Engineering and Management, 2010
    Co-Authors: Katrin Jonsson, Jonny Holmstrom, Per Levén
    Abstract:

    A key objective for e-maintenance efforts is to align maintenance processes with business- and operational processes in order to reach organizational objectives. In the context of the process- and manufacturing industry a key objective for firms is to avoid downtime and to make sure all critical production equipment is up and running. To this end, e-maintenance has become increasingly important for the process- and manufacturing industry. Successful e-maintenance is realized by the organizational use of advanced information technology-solutions which aims at moving maintenance work from being primarily reactive (e.g. to react and respond to equipment breakdowns) to predictive (e.g. to predict when equipment are in need of maintenance before it breaks down). Building on a collaborative project with industrial organizations in the pulp and paper and the mining industry this paper explores organizational opportunities and challenges associated with the design and implementation of IT-based services for Remote Diagnostics of industrial equipment. We observe opportunities and challenges related to organizational innovation and learning. The paper introduces a multi-contextual perspective to better understand the opportunities and challenges associated with organizational learning and innovation. We argue that in order for e-maintenance services to be successful it must not only build on leading-edge technological solutions but also be built on an explicit model for how the maintenance work is organized and how e-maintenance efforts are aligned with overall organizational objectives.

  • From reactive to predictive e-maintenance : Investigating opportunities and challanges associated with design and implementation of Remote Diagnostics services
    2010
    Co-Authors: Katrin Jonsson, Per Levén, Jonny Holmstrom
    Abstract:

    From reactive to predictive e-maintenance : Investigating opportunities and challanges associated with design and implementation of Remote Diagnostics services

  • Turn to the material: Remote Diagnostics systems and new forms of boundary-spanning
    Information and Organization, 2009
    Co-Authors: Katrin Jonsson, Jonny Holmstrom, Kalle Lyytinen
    Abstract:

    To learn and adapt, organizations engage widely in Information Technology (IT)-mediated boundary-spanning. This involves making sense of a swath of peripheral information made available by digital means so as to expand local knowledge. Prior research on boundary-spanning has paid scant attention to material differences between IT systems in enabling or constraining such activity. In this article, we argue that material features do matter: features afforded by IT systems have a significant impact on the form and content of boundary-spanning. We analyze material features and related affordances provided by Remote Diagnostics systems - a family of ubiquitous IT systems. These features allow Remote Diagnostics systems to collect, store, and continuously analyze data about the state of machinery and related production processes across space, time and organizational boundaries. Organizations use these systems to determine when maintenance intervention is needed, or to improve their production processes. Often, these systems are run by external service providers at Remote sites, which become the new ears and the eyes of a focal organization's production processes. Building on a longitudinal multi-site case study of two organizations, we explore the impacts of Remote Diagnostics systems on boundary-spanning. We observe that material features afforded by the Remote Diagnostics led the organizations to change their boundary-spanning in contradictory ways. On one hand, they reinforced existing boundaries. On the other hand, they crossed or cut down others, or created new ones. This suggests that the material features of these systems, when combined with new knowledge creation and sharing practices, within and between the local and the Remote sites generate richer, multi-faceted inter-organizational knowledge flows. We surmise that IT's new material features will continue to significantly shape organizing logics that determine where and when organizational boundaries are drawn and crossed. Future boundary-spanning will increasingly be shaped by socio-technical assemblages brought together by increasingly pervasive IT capabilities.

  • Designing Ubiquitous Information Environments - Ubiquitous Computing and the Double Immutability of Remote Diagnostics Technology: An Exploration into Six Cases of Remote Diagnostics Technology Use
    IFIP — The International Federation for Information Processing, 2009
    Co-Authors: Katrin Jonsson, Jonny Holmstrom
    Abstract:

    The aim of this paper is to display the use a specific type of ubiquitous computing technology—Remote Diagnostics technology—in organizations and, in particular, the way in which the technology is enacted in Remote and local maintenance groups. By taking a case study approach, we look into the use of Remote Diagnostics technology in the maintenance industry. Drawing from actor—network theory, and in particular the notion of double immutability, we argue that we need to establish a stable relationship that uses Remote Diagnostics technology for monitoring machine performance from a Remote place while also keeping a level of local responsiveness toward machine performance. The stability of the Remote Diagnostics technology is seemingly effective in that critical data can be collected, diffused, and manipulated. The stability of the network of relations surrounding the technology is, however, yet to emerge. The borders between the central group and the local maintenance workers must be considered and we need to acknowledge that it takes effort to sustain stable networks of relations. We need to establish a new relationship that uses ubiquitous computing technology for monitoring processes and activities from the Remote group while also keeping a level of local responsiveness toward machine performance. Taken together, the Remote and the local group, along with the Remote Diagnostics technology, constitute a maintenance work collective.

Marko Hannikainen - One of the best experts on this subject based on the ideXlab platform.

  • Remote Diagnostics and performance analysis for a wireless sensor network
    Signal Processing Systems, 2011
    Co-Authors: Jukka Suhonen, Markku Hanninen, Timo Hamalainen, Marko Hannikainen
    Abstract:

    Wireless Sensor Networks (WSNs) comprise embedded sensor nodes that operate autonomously in a multi-hop topology. The challenges are unreliable wireless communications, harsh environment, and limited energy and computation resources. To ensure the desired level of service, it is essential to diagnose performance issues e.g. due to low quality links or energy depletion. This paper presents Remote Diagnostics and performance analysis that comprise self-Diagnostics on embedded sensor nodes, the Remote collection of Diagnostics, and the design of a Diagnostics analysis tool. Unlike the related proposals, our approach allows correcting detected problems by identifying the reasons for misbehavior. The Diagnostics is verified with a practical WSN implementation. It has only a small overhead, less than 18 B/min per node in the implementation, allowing the use in bandwidth and energy constrained WSNs.

  • SiPS - Remote Diagnostics and performance analysis for a wireless sensor network
    2011 IEEE Workshop on Signal Processing Systems (SiPS), 2011
    Co-Authors: Jukka Suhonen, Markku Hanninen, Timo Hamalainen, Marko Hannikainen
    Abstract:

    Wireless Sensor Networks (WSNs) comprise embedded sensor nodes that operate autonomously in a multi-hop topology. The challenges are unreliable wireless communications, harsh environment, and limited energy and computation resources. To ensure the desired level of service, it is essential to diagnose performance issues e.g. due to low quality links or energy depletion. This paper presents Remote Diagnostics and performance analysis that comprise self-Diagnostics on embedded sensor nodes, the Remote collection of Diagnostics, and the design of a Diagnostics analysis tool. Unlike the related proposals, our approach allows correcting detected problems by identifying the reasons for misbehavior. The Diagnostics is verified with a practical WSN implementation. It has only a small overhead, less than 18 B/min per node in the implementation, allowing the use in bandwidth and energy constrained WSNs.

Pierre-jean Cottinet - One of the best experts on this subject based on the ideXlab platform.

  • Printing of microstructure strain sensor for structural health monitoring
    Applied Physics A, 2017
    Co-Authors: Minh Quyen Le, David Audigier, Florent Ganet, Jean-fabien Capsal, Pierre-jean Cottinet
    Abstract:

    Recent advances in microelectronics and materials should allow the development of integrated sensors with transduction properties compatible with being printed directly onto a 3D substrate, especially metallic and polymer substrates. Inorganic and organic electronic materials in microstructured and nanostructured forms, intimately integrated in ink, offer particularly attractive characteristics, with realistic pathways to sophisticated embodiments. Here, we report on these strategies and demonstrate the potential of 3D-printed microelectronics based on a structural health monitoring (SHM) application for the precision weapon systems. We show that our printed sensors can be employed in non-invasive, high-fidelity and continuous strain monitoring of handguns, making it possible to implement printed sensors on a 3D substrate in either SHM or Remote Diagnostics. We propose routes to commercialization and novel device opportunities and highlight the remaining challenges for research.

  • Printing of microstructure strain sensor for structural health monitoring
    Applied Physics A: Materials Science and Processing, 2017
    Co-Authors: Minh Quyen Le, David Audigier, Florent Ganet, Jean-fabien Capsal, Pierre-jean Cottinet
    Abstract:

    Recent advances in microelectronics and materials should allow the development of integrated sensors with transduction properties compatible with being printed directly onto a 3D substrate, especially metallic and polymer substrates. Inorganic and organic electronic materials in microstructured and nanostructured forms, intimately integrated in ink, offer particularly attractive characteristics, with realistic pathways to sophisticated embodiments. Here, we report on these strategies and demonstrate the potential of 3D-printed microelectronics based on a structural health monitoring (SHM) application for the precision weapon systems. We show that our printed sensors can be employed in non-invasive, high-fidelity and continuous strain monitoring of handguns, making it possible to implement printed sensors on a 3D substrate in either SHM or Remote Diagnostics. We propose routes to commercialization and novel device opportunities and highlight the remaining challenges for research. © 2017, Springer-Verlag Berlin Heidelberg.

Claude Lishou - One of the best experts on this subject based on the ideXlab platform.

  • Performance Analysis of a Proposed Architecture for Remote Construction Machines Diagnostics
    Proceedings of the Third International Afro-European Conference for Industrial Advancement — AECIA 2016, 2018
    Co-Authors: Ousmane Sadio, Ibrahima Ngom, Claude Lishou
    Abstract:

    The vehicle industry manufacturer is showing an increased interest in Remote Diagnostics by improving customer relationship management and commercial interest. The special nature of construction machines fact that architectures and applications proposed for vehicular communication are not optimized for these types of vehicles. This paper proposes a new Remote diagnostic architecture based on IEEE 802.11n for construction machines communication to the infrastructure on site. The mobile Internet is used to transmit collected data to the central monitoring application. We discuss the possible network selection algorithms, mobility and security protocols that can be implemented on the On Board Units (OBU). The proposed architecture is based on Host Identity Protocol (HIP). This protocol introduces a Host Identifier (HI) for naming the endpoints and use intensive cryptographic operation for security and mobility management. Due to their minimal computing capabilities, many single board computers used as OBU themselves suffer from applications which need intensive CPU usage. Thus, a performance analysis of HIP, implemented on single board computers, is proposed by the end of this paper.

  • AECIA - Performance Analysis of a Proposed Architecture for Remote Construction Machines Diagnostics
    Proceedings of the Third International Afro-European Conference for Industrial Advancement — AECIA 2016, 2017
    Co-Authors: Ousmane Sadio, Ibrahima Ngom, Claude Lishou
    Abstract:

    The vehicle industry manufacturer is showing an increased interest in Remote Diagnostics by improving customer relationship management and commercial interest. The special nature of construction machines fact that architectures and applications proposed for vehicular communication are not optimized for these types of vehicles. This paper proposes a new Remote diagnostic architecture based on IEEE 802.11n for construction machines communication to the infrastructure on site. The mobile Internet is used to transmit collected data to the central monitoring application. We discuss the possible network selection algorithms, mobility and security protocols that can be implemented on the On Board Units (OBU). The proposed architecture is based on Host Identity Protocol (HIP). This protocol introduces a Host Identifier (HI) for naming the endpoints and use intensive cryptographic operation for security and mobility management. Due to their minimal computing capabilities, many single board computers used as OBU themselves suffer from applications which need intensive CPU usage. Thus, a performance analysis of HIP, implemented on single board computers, is proposed by the end of this paper.