The Experts below are selected from a list of 22833 Experts worldwide ranked by ideXlab platform

Chiuhan Wang - One of the best experts on this subject based on the ideXlab platform.

  • Store attributes influencing relationship marketing a study of department Stores
    Journal of Fashion Marketing and Management, 2011
    Co-Authors: Chiuhan Wang
    Abstract:

    Purpose – Built on De Wulf et al.'s relationship exchange model, the present study aims to examine Store attributes as a signal for the process of customer‐retailer relationship building in the context of department Store Operation in the USA.Design/methodology/approach – A sample of college students at a US university participated in an online self‐administered survey. Exploratory factor analysis identified Store attribute factors pertaining to department Stores and structural equation modeling tested hypotheses.Findings – Six Store attributes relevant to department Store environments were found: post‐transaction service, direct mail, interpersonal communication, merchandise, preferential treatment, and Store atmosphere. Four Store attributes (direct mail, interpersonal communication, merchandise, and preferential treatment) involve perceived relationship investment, while one Store attribute dimension (Store atmosphere) directly contributes to perceived relationship quality. Perceived relationship inves...

Gihyung Kim - One of the best experts on this subject based on the ideXlab platform.

  • the qualitative study on the emotional labor of fashion sales personnel focused on fast fashion sales personnel
    Journal of the Korean Society of Clothing and Textiles, 2012
    Co-Authors: Seung Hee Lee, Gihyung Kim
    Abstract:

    This study investigates the emotional labor of fast fashion sales personnel using the qualitative research method. The research was performed through an in-depth interview with 10 sales personnel (managers, coordinators, head cashiers, and sales associates) who experienced fast fashion brands from July to October in 2011. The results of this study provide that fast fashion brands do have specific feeling rules and display behavior. Even though the sales personnel spend an extremely short time (about 1 minute) to serve customers, most of them experience exhaustion, fatigue, burnout and self-alienation because of emotional dissonance. Sales personnel do deep-acting and surface acting simultaneously and interviewees who have longer and more sales experience express less emotional dissonance. To reduce the negative results of emotional labor, the company plays an important role through the organizational culture; in addition, deep-acting could be recommended for a beginner until they are comfortable with sales. The results of this study provide the elements of emotional labor in a fast fashion and practical suggestions for Store Operation and sales personnel training.

Seung Hee Lee - One of the best experts on this subject based on the ideXlab platform.

  • the qualitative study on the emotional labor of fashion sales personnel focused on fast fashion sales personnel
    Journal of the Korean Society of Clothing and Textiles, 2012
    Co-Authors: Seung Hee Lee, Gihyung Kim
    Abstract:

    This study investigates the emotional labor of fast fashion sales personnel using the qualitative research method. The research was performed through an in-depth interview with 10 sales personnel (managers, coordinators, head cashiers, and sales associates) who experienced fast fashion brands from July to October in 2011. The results of this study provide that fast fashion brands do have specific feeling rules and display behavior. Even though the sales personnel spend an extremely short time (about 1 minute) to serve customers, most of them experience exhaustion, fatigue, burnout and self-alienation because of emotional dissonance. Sales personnel do deep-acting and surface acting simultaneously and interviewees who have longer and more sales experience express less emotional dissonance. To reduce the negative results of emotional labor, the company plays an important role through the organizational culture; in addition, deep-acting could be recommended for a beginner until they are comfortable with sales. The results of this study provide the elements of emotional labor in a fast fashion and practical suggestions for Store Operation and sales personnel training.

Paul D Larson - One of the best experts on this subject based on the ideXlab platform.

  • relationships between inventory sales and service in a retail chain Store Operation
    International Journal of Physical Distribution & Logistics Management, 2001
    Co-Authors: Chris Dubelaar, Garland Chow, Paul D Larson
    Abstract:

    Effective inventory management is critical to retailing success. Surprisingly, there is little published empirical research examining relationships between retail inventory, sales and customer service. Based on a survey of 101 chain Store units, this paper develops and tests a series of hypotheses about retail inventory. Seventy‐five percent of the Store owners/managers responded to the mail survey. As expected, significant positive relationships were found between inventory, service and sales. Specifically, support was found for the theory that inventory is a function of the square root of sales. Also, greater product variety leads to higher inventory, and service level is an exponential function of inventory. Finally, demand uncertainty was found to have no apparent effect on inventory levels.

Pantin Mayaudon, Luis F - One of the best experts on this subject based on the ideXlab platform.

  • Improvements for Store-Collect and Atomic Snapshot Objects under Continuous Churn
    2021
    Co-Authors: Pantin Mayaudon, Luis F
    Abstract:

    The field of distributed computing has given rise to many algorithms to share data among nodes in a network. This work focuses on the Store-collect and the atomic snapshot objects in an asynchronous, crash-prone message-passing dynamic system with nodes continuously entering and leaving the system. We assume that the maximum number of nodes that enter, leave or crash during some time interval is proportional to the size of the system. A Store-collect object is a distributed object that allows nodes to Store data in the system in a variable that can be read by all nodes, but only modified by the node that Stored it. This is achieved through two basic Operations: the Store Operation, which Stores information into the network, and collect, which collects a copy of all the information Stored by every node in the network at the beginning of the time interval in which the Operation is active. The atomic snapshot object is quite similar. It provides two Operations, scan and update, that behave in a very similar fashion to the collect and Store Operations given by the Store-collect object; however the atomic snapshot object must satisfy the linearizability condition, which means that it is always possible to arrange all the Operations performed into an ordered sequence even if there are Operations that occur simultaneously. This work improves upon the Store-collect and atomic snapshot implementations given in Attiya et al [SSS, 2020]. We developed a method for quantifying the churn of a network subject to certain assumptions. This new method allows us to prove the correctness of the Store-collect algorithm under less restrictive conditions than those found in the original proof of Attiya et al. Additionally, we developed an improved implementation of the atomic snapshot object based on a Store-collect object that requires fewer messages to complete a scan or an update Operation