The Experts below are selected from a list of 45402 Experts worldwide ranked by ideXlab platform
Robert Goodwin - One of the best experts on this subject based on the ideXlab platform.
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User Acceptance of SMS-Based eGovernment Services
2011Co-Authors: Tony Susanto, Robert GoodwinAbstract:Delivering public services through the SMS channel is becoming popular and has demonstrated its benefits. Some of the initiatives involved big investment. However, citizens’ Acceptance of the services is still an issue. This paper presents a study on User Acceptance of SMS-based e-government services. It assesses the adequacy of four prominent models of technology adoption (TRA, TAM, TPB, and DTPB) to explain intention to use SMS-based egovernment services and proposes a generic model of individual Acceptance of SMS-based e-government services. Constructs of the proposed model were derived from a survey on citizens’ motivations for using SMS-based egovernment services, theories on individual Acceptance of technologies, and User Acceptance determinants of SMS and e-government services. Data for validating the models were collected from 589 citizens in three cities in Indonesia. The proposed model may explain why individuals accept or reject SMS-based e-government services and how User Acceptance is influenced by the service characteristics.
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EGOV - User Acceptance of SMS-based egovernment services
Lecture Notes in Computer Science, 2011Co-Authors: Tony Dwi Susanto, Robert GoodwinAbstract:Delivering public services through the SMS channel is becoming popular and has demonstrated its benefits. Some of the initiatives involved big investment. However, citizens' Acceptance of the services is still an issue. This paper presents a study on User Acceptance of SMS-based e-government services. It assesses the adequacy of four prominent models of technology adoption (TRA, TAM, TPB, and DTPB) to explain intention to use SMS-based egovernment services and proposes a generic model of individual Acceptance of SMS-based e-government services. Constructs of the proposed model were derived from a survey on citizens' motivations for using SMS-based egovernment services, theories on individual Acceptance of technologies, and User Acceptance determinants of SMS and e-government services. Data for validating the models were collected from 589 citizens in three cities in Indonesia. The proposed model may explain why individuals accept or reject SMS-based e-government services and how User Acceptance is influenced by the service characteristics.
Manuela Schroeder - One of the best experts on this subject based on the ideXlab platform.
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analysis of User Acceptance for web based aptitude tests with dart
Americas Conference on Information Systems, 2005Co-Authors: Michael Amberg, Sonja Fischer, Manuela SchroederAbstract:Web-based aptitude tests, which are a special category of aptitude tests, can be used for rather standardized test methods and for a large amount of Users. The characteristics of web-based aptitude tests can have an impact on the result of the test. The aim of our research is to develop a method for the evaluation of the User Acceptance for web-based aptitude tests. Negative influences when using a Human Computer Interface should be identified and minimized. After an analysis of existing Acceptance models, the DART-approach is chosen as a basis for the adoption to web-based aptitude tests. Due to literature research and expert discussion, we identified twelve aggregated Acceptance indicators. The use of the DART-approach helps to define a balanced set of measurable Acceptance indicators for the evaluation of the User Acceptance.
Michael Amberg - One of the best experts on this subject based on the ideXlab platform.
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evaluation of User Acceptance for web based aptitude tests
Communications of the IIMA, 2006Co-Authors: Michael Amberg, Sonja Fischer, Manuela SchroderAbstract:Web-based aptitude tests, which are a special category of aptitude tests, can be used for rather standardized test methods and for a large amount of Users. The characteristics of web-based aptitude tests can have an impact on the test results and the User Acceptance. The aim of our research is to develop a method for the evaluation of the User Acceptance for web-based aptitude tests. Therefore, we used the DART-approach with the dimension (Perceived) Usefulness, (Perceived) Ease of Use, (Perceived) Network Effects and (Perceived) Costs as the theoretical basis, identified important Acceptance indicators, developed a questionnaire and conducted a survey. Afterwards, we proved the reliability and conducted a factor analysis. The results point out that some of the defined Acceptance indicators should be revised. Additionally, the factor analysis shows that a combination of two dimensions (Perceived) Usefulness and (Perceived) Network Effects is useful especially with regard to web-based aptitude tests. Finally, we conducted a univariate analysis to evaluate the User Acceptance of a web-based aptitude test. The visualised result on the basis of a DART-chart clearly shows that the interviewees evaluated the indicators very differently. There are fields, where the aptitude test fulfils the expectations, and fields, which can be improved.
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analysis of User Acceptance for web based aptitude tests with dart
Americas Conference on Information Systems, 2005Co-Authors: Michael Amberg, Sonja Fischer, Manuela SchroederAbstract:Web-based aptitude tests, which are a special category of aptitude tests, can be used for rather standardized test methods and for a large amount of Users. The characteristics of web-based aptitude tests can have an impact on the result of the test. The aim of our research is to develop a method for the evaluation of the User Acceptance for web-based aptitude tests. Negative influences when using a Human Computer Interface should be identified and minimized. After an analysis of existing Acceptance models, the DART-approach is chosen as a basis for the adoption to web-based aptitude tests. Due to literature research and expert discussion, we identified twelve aggregated Acceptance indicators. The use of the DART-approach helps to define a balanced set of measurable Acceptance indicators for the evaluation of the User Acceptance.
Tony Dwi Susanto - One of the best experts on this subject based on the ideXlab platform.
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EGOV - User Acceptance of SMS-based egovernment services
Lecture Notes in Computer Science, 2011Co-Authors: Tony Dwi Susanto, Robert GoodwinAbstract:Delivering public services through the SMS channel is becoming popular and has demonstrated its benefits. Some of the initiatives involved big investment. However, citizens' Acceptance of the services is still an issue. This paper presents a study on User Acceptance of SMS-based e-government services. It assesses the adequacy of four prominent models of technology adoption (TRA, TAM, TPB, and DTPB) to explain intention to use SMS-based egovernment services and proposes a generic model of individual Acceptance of SMS-based e-government services. Constructs of the proposed model were derived from a survey on citizens' motivations for using SMS-based egovernment services, theories on individual Acceptance of technologies, and User Acceptance determinants of SMS and e-government services. Data for validating the models were collected from 589 citizens in three cities in Indonesia. The proposed model may explain why individuals accept or reject SMS-based e-government services and how User Acceptance is influenced by the service characteristics.
Chiaming Chang - One of the best experts on this subject based on the ideXlab platform.
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User Acceptance of mobile e government services an empirical study
Government Information Quarterly, 2013Co-Authors: Shinyuan Hung, Chiaming Chang, Shaorong KuoAbstract:Abstract The traditional focus of e-government services research has been on non-mobile services but now with the incorporation of mobile services more people are able to access these Mobile e-government services (m-government services). In addition, such services are critical for improving User-to-government communication effectiveness and maintaining relationships. The purpose of this study is to identify the factors that determine User Acceptance of these services. Based primarily on the theory of planned behavior and supplemented by the mobile communication perspective, a sample of 331 Users of m-government services in Taiwan was tested. The findings show that perceived usefulness, perceived ease of use, trust, interactivity, external influence, interpersonal influence, self efficacy, and facilitating conditions are critical factors. This study has given us a better understanding of critical mobile communication factors in improving User Acceptance of m-government services. Implications and recommendations for research and practice are also presented and discussed.
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User Acceptance of intergovernmental services an example of electronic document management system
Government Information Quarterly, 2009Co-Authors: Shinyuan Hung, Kingzoo Tang, Chiaming ChangAbstract:Abstract The traditional focus of intergovernmental services research has been on technological development, not on User Acceptance; yet User Acceptance of intergovernmental services in each electronic government (e-Government) implementation affects the ultimate success of the e-Government project. In the e-Government implementation context, many governments have invested huge amounts of money and manpower to make intergovernmental services both available and User-accepted, although some individuals have no intention of using them. The electronic document management system (EDMS) is the most popular intergovernmental service in the e-Government project. Thus, e-Government researchers need to identify the factors that determine User Acceptance of EDMS. Using the theory of planned behavior (TPB) as a theoretical framework, this study investigates the effect of a set of antecedent factors on the intention to accept EDMS. Collected from a sample of 186 Users of real e-Government's EDMS in Taiwan, the results strongly support the utilization of TPB in predicting Users' intention to accept EDMS. In addition, the findings indicate that perceived usefulness, perceived ease of use, training, compatibility, external influence, interpersonal influence, self-efficacy, and facilitating conditions are significant predictors of Users' intention to utilize EDMS. Finally, implications and recommendations for intergovernmental services research and practice are also discussed.
