The Experts below are selected from a list of 33006 Experts worldwide ranked by ideXlab platform
Kelly Caine - One of the best experts on this subject based on the ideXlab platform.
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Understanding Your Users: A Practical Guide to User Research Methods
2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on User Research methods. You'll learn about many distinct User Research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the Activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the Users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the Users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of User experience Research by providing insight into how Users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to User experience or a seasoned UX professional. After reading this book, you'll be able to choose the right User Research method for your Research question and conduct a User Research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any User Research Activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia Table of Contents Preface Part 1: What You Need to Know Before Choosing An Activity 1. Introduction to User Experience 2. Before You Choose an Activity: Learning About Your Product and Users 3. Ethical and Legal Considerations 4. Setting Up Research Facilities 5. Choosing a User Experience Research Activity Part 2: Get Up and Running 6. Preparing For Your User Research Activity 7. During Your User Research Activity Part 3: The Methods 8. Diary Studies 9. Interviews 10. Surveys 11. Card Sorting 12. Focus Groups 13. Field Studies 14. Evaluating Methods Part 4: Wrapping Up 15. Concluding Final Part 5: Appendices Appendix A. Requirements for Creating a Participant Recruitment Database Appendix B. Report Template Appendix C. Glossary Appendix D. References Index
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During Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:In this chapter, we cover the fundamentals of executing a successful User Research Activity. Because User Research activities can occur in the lab or in the field, in person, or via e-mail, audio chat, or video chat, how much you, as the Researcher, have to do “during” an Activity can differ greatly depending on which Activity you have chosen. We discuss who should be invited to observe User Research activities and how you should prepare them to be good observers; how to welcome participants, warm-up strategies; how and when to provide incentives and how to develop rapport; and how to moderate your Activity, use a think-aloud protocol, and debrief participants. We then describe strategies on how to record a session and provide tips for good notetaking. We conclude the chapter with recommendations for how to deal with awkward situations that may come up during the Activity such as when a participant arrives late to a session.
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Preparing for Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:Once you have completed all the Research you can before involving your end Users and you have identified the User requirements Activity necessary to answer your open questions, you need to prepare to plan and execute your Activity. These steps are critical to ensuring that you collect the best data possible from the real Users of your product. We cover everything that happens or that you should be aware of prior to collecting your data, including sample size and creating a proposal, recruiting your participants, and piloting your Activity.
Kathy Baxter - One of the best experts on this subject based on the ideXlab platform.
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Understanding Your Users: A Practical Guide to User Research Methods
2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on User Research methods. You'll learn about many distinct User Research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the Activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the Users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the Users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of User experience Research by providing insight into how Users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to User experience or a seasoned UX professional. After reading this book, you'll be able to choose the right User Research method for your Research question and conduct a User Research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any User Research Activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia Table of Contents Preface Part 1: What You Need to Know Before Choosing An Activity 1. Introduction to User Experience 2. Before You Choose an Activity: Learning About Your Product and Users 3. Ethical and Legal Considerations 4. Setting Up Research Facilities 5. Choosing a User Experience Research Activity Part 2: Get Up and Running 6. Preparing For Your User Research Activity 7. During Your User Research Activity Part 3: The Methods 8. Diary Studies 9. Interviews 10. Surveys 11. Card Sorting 12. Focus Groups 13. Field Studies 14. Evaluating Methods Part 4: Wrapping Up 15. Concluding Final Part 5: Appendices Appendix A. Requirements for Creating a Participant Recruitment Database Appendix B. Report Template Appendix C. Glossary Appendix D. References Index
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During Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:In this chapter, we cover the fundamentals of executing a successful User Research Activity. Because User Research activities can occur in the lab or in the field, in person, or via e-mail, audio chat, or video chat, how much you, as the Researcher, have to do “during” an Activity can differ greatly depending on which Activity you have chosen. We discuss who should be invited to observe User Research activities and how you should prepare them to be good observers; how to welcome participants, warm-up strategies; how and when to provide incentives and how to develop rapport; and how to moderate your Activity, use a think-aloud protocol, and debrief participants. We then describe strategies on how to record a session and provide tips for good notetaking. We conclude the chapter with recommendations for how to deal with awkward situations that may come up during the Activity such as when a participant arrives late to a session.
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Preparing for Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:Once you have completed all the Research you can before involving your end Users and you have identified the User requirements Activity necessary to answer your open questions, you need to prepare to plan and execute your Activity. These steps are critical to ensuring that you collect the best data possible from the real Users of your product. We cover everything that happens or that you should be aware of prior to collecting your data, including sample size and creating a proposal, recruiting your participants, and piloting your Activity.
Catherine Courage - One of the best experts on this subject based on the ideXlab platform.
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Understanding Your Users: A Practical Guide to User Research Methods
2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on User Research methods. You'll learn about many distinct User Research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the Activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the Users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the Users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of User experience Research by providing insight into how Users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to User experience or a seasoned UX professional. After reading this book, you'll be able to choose the right User Research method for your Research question and conduct a User Research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any User Research Activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia Table of Contents Preface Part 1: What You Need to Know Before Choosing An Activity 1. Introduction to User Experience 2. Before You Choose an Activity: Learning About Your Product and Users 3. Ethical and Legal Considerations 4. Setting Up Research Facilities 5. Choosing a User Experience Research Activity Part 2: Get Up and Running 6. Preparing For Your User Research Activity 7. During Your User Research Activity Part 3: The Methods 8. Diary Studies 9. Interviews 10. Surveys 11. Card Sorting 12. Focus Groups 13. Field Studies 14. Evaluating Methods Part 4: Wrapping Up 15. Concluding Final Part 5: Appendices Appendix A. Requirements for Creating a Participant Recruitment Database Appendix B. Report Template Appendix C. Glossary Appendix D. References Index
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During Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:In this chapter, we cover the fundamentals of executing a successful User Research Activity. Because User Research activities can occur in the lab or in the field, in person, or via e-mail, audio chat, or video chat, how much you, as the Researcher, have to do “during” an Activity can differ greatly depending on which Activity you have chosen. We discuss who should be invited to observe User Research activities and how you should prepare them to be good observers; how to welcome participants, warm-up strategies; how and when to provide incentives and how to develop rapport; and how to moderate your Activity, use a think-aloud protocol, and debrief participants. We then describe strategies on how to record a session and provide tips for good notetaking. We conclude the chapter with recommendations for how to deal with awkward situations that may come up during the Activity such as when a participant arrives late to a session.
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Preparing for Your User Research Activity
Understanding your Users, 2015Co-Authors: Kathy Baxter, Catherine Courage, Kelly CaineAbstract:Once you have completed all the Research you can before involving your end Users and you have identified the User requirements Activity necessary to answer your open questions, you need to prepare to plan and execute your Activity. These steps are critical to ensuring that you collect the best data possible from the real Users of your product. We cover everything that happens or that you should be aware of prior to collecting your data, including sample size and creating a proposal, recruiting your participants, and piloting your Activity.
Irina Smoke - One of the best experts on this subject based on the ideXlab platform.
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CHI PLAY (Companion) - Gamifying UX Research at Scale
Extended Abstracts of the Annual Symposium on Computer-Human Interaction in Play Companion Extended Abstracts, 2019Co-Authors: Juan Pablo Carrascal, Kelly Michael Krout, Jacob Freiberg, Irina SmokeAbstract:Conferences are a great opportunity to conduct User studies, as they congregate large numbers of ideal participants. However, using traditional methods in such environments is difficult as many other activities vie for Users' attention. We discuss our experience designing and implementing a multi-step User Research Activity involving several gamification strategies in a conference setting. Our approach allowed us to maximize feedback and engagement without relying solely on compensation.
Juan Pablo Carrascal - One of the best experts on this subject based on the ideXlab platform.
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CHI PLAY (Companion) - Gamifying UX Research at Scale
Extended Abstracts of the Annual Symposium on Computer-Human Interaction in Play Companion Extended Abstracts, 2019Co-Authors: Juan Pablo Carrascal, Kelly Michael Krout, Jacob Freiberg, Irina SmokeAbstract:Conferences are a great opportunity to conduct User studies, as they congregate large numbers of ideal participants. However, using traditional methods in such environments is difficult as many other activities vie for Users' attention. We discuss our experience designing and implementing a multi-step User Research Activity involving several gamification strategies in a conference setting. Our approach allowed us to maximize feedback and engagement without relying solely on compensation.
