The role of Professional organizations in User Research

Publisher Summary This chapter discusses the role that Professional organizations play in global Research. These organizations help their members do thorough Research by providing them with a powerful vehicle for support and crucial resources for planning and executing global User Research projects. Such organizations also promote a body of knowledge, such as journals, newsletters, and other publications. International meeting and event opportunities gather team members from multiple locations to exchange information and sometimes to work together on common projects. As global contacts are developed, these relations are nurtured by staying current with their personal and Professional details. For Research on a specific topic, help can be taken from people in the network who are established in that field. Most organizations encourage the formation of local chapters, which are ideal places to begin networking as a User Research Professional. Attending events hosted by a local chapter allows getting to know like-minded people and becoming a part of the activity in the area. In addition, local chapter events can provide a forum to discuss the latest breakthroughs in Research, legal and regulatory issues, and product and service ideas with peers. Another important point is that during conferences, formal opportunities to help create and maintain personal and Professional connections abound. These occasions are the simplest and easiest places to meet people, and thus are effective in building networks.