The Experts below are selected from a list of 22728 Experts worldwide ranked by ideXlab platform
Simon J. T. Pollard - One of the best experts on this subject based on the ideXlab platform.
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appraising longitudinal trends in the strategic risks cited by risk managers in the international water Utility Sector 2005 2015
Science of The Total Environment, 2018Co-Authors: Rosemary T C Chalker, Simon J. T. Pollard, Paul Leinster, Simon JudeAbstract:We report dynamic changes in the priorities for strategic risks faced by international water utilities over a 10year period, as cited by managers responsible for managing them. A content analysis of interviews with three cohorts of risk managers in the water Sector was undertaken. Interviews probed the focus risk managers' were giving to strategic risks within utilities, as well as specific questions on risk analysis tools (2005); risk management cultures (2011) and the integration of risk management with corporate decision-making (2015). The coding frequency of strategic (business, enterprise, corporate) risk terms from 18 structured interviews (2005) and 28 semi-structured interviews (12 in 2011; 16 in 2015) was used to appraise changes in the perceived importance of strategic risks within the Sector. The aggregated coding frequency across the study period, and changes in the frequency of strategic risks cited at three interview periods identified infrastructure assets as the most significant risk over the period and suggests an emergence of extrinsic risk over time. Extended interviews with three Utility risk managers (2016) from the UK, Canada and the US were then used to contextualise the findings. This research supports the ongoing focus on infrastructure resilience and the increasing prevalence of extrinsic risk within the water Sector, as reported by the insurance Sector and by water research organisations. The extended interviews provided insight into how strategic risks are now driving the implementation agenda within utilities, and into how utilities can secure tangible business value from proactive risk governance. Strategic external risks affecting the Sector are on the rise, involve more players and are less controllable from within a Utility's own organisational boundaries. Proportionate risk management processes and structures provide oversight and assurance, whilst allowing a focus on the tangible business value that comes from managing strategic risks well.
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effective drinking water collaborations are not accidental interagency relationships in the international water Utility Sector
Science of The Total Environment, 2014Co-Authors: Daniel Jalba, Roland Bradshaw, Jeffrey Charrois, N.j. Cromar, Simon J. T. Pollard, Steve E. HrudeyAbstract:The role that deficient institutional relationships have played in aggravating drinking water incidents over the last 30 years has been identified in several inquiries of high profile drinking water safety events, peer-reviewed articles and media reports. These indicate that collaboration between water utilities and public health agencies (PHAs) during normal operations, and in emergencies, needs improvement. Here, critical elements of these interagency collaborations, that can be integrated within the corporate risk management structures of water utilities and PHAs alike, were identified using a grounded theory approach and 51 semi-structured interviews with Utility and PHA staff. Core determinants of effective interagency relationships are discussed. Intentionally maintained functional relationships represent a key ingredient in assuring the delivery of safe, high quality drinking water.
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Managing incidents in the water Utility Sector: towards high reliability?
Water Supply, 2011Co-Authors: Roland Bradshaw, Aine Marie Gormley, Jeffrey Charrois, Steve E. Hrudey, N.j. Cromar, Daniel Jalba, Simon J. T. PollardAbstract:Do water utilities exhibit characteristics of high organisational reliability? Here, the reported characteristics of high reliability organisations (HROs) were explored within a regional water Utility, and specifically within their incident response team. We found the Utility well positioned to manage incidents and that many HRO principles were identifiable as management practice under these trying conditions. The observance of HRO principles contributed to the resilience of the organisation and toward the maintenance of a safe and reliable drinking water supply. An investigation of technical reliability in the system showed that the Utility invested heavily in automated monitoring and control systems and took a differentiated, risk-based approach towards resource allocation to that of HROs, which maintain existing technology with zero tolerance of defective, substandard or malfunctioning equipment.
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risk management capabilities towards mindfulness for the international water Utility Sector
2006Co-Authors: Simon J. T. Pollard, J. E. Strutt, J V Sharp, Steve E. Hrudey, Brian H. Macgillivray, Paul D. HamiltonAbstract:Public health protection must be the primary goal of a drinking water Utility; delivered through supplying safe drinking water. For complex multi-utilities, this goal may come under pressure from the need to manage a plethora of business risks. We describe a risk management maturity model for assessing the capacity of utilities to manage business risks and comment on the importance of ‘mindfulness’ as a prerequisite for effective risk management.
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Risk analysis strategies in the water Utility Sector: An inventory of applications for better and more credible decision making
Critical Reviews in Environmental Science and Technology, 2006Co-Authors: Brian H. Macgillivray, J. E. Strutt, Paul D. Hamilton, Simon J. T. PollardAbstract:Financial pressures, regulatory reform, and Sectoral restructuring are requiring water utilities to move from technically inclined, risk-averse management approaches toward more commercial, business-oriented practices. Risk analysis strategies and techniques traditionally applied to public health protection are now seeing broader application for asset management, assessing competition risks, and potential threats to the security of supplies. Water Utility managers have to consider these risks alongside one another, employ a range of techniques, and devise business plans that prioritize resources on the basis of risk. We present a comprehensive review of risk analysis and management strategies for application in the water Utility Sector at the strategic, program, and operational levels of decision making.
Steve E. Hrudey - One of the best experts on this subject based on the ideXlab platform.
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effective drinking water collaborations are not accidental interagency relationships in the international water Utility Sector
Science of The Total Environment, 2014Co-Authors: Daniel Jalba, Roland Bradshaw, Jeffrey Charrois, N.j. Cromar, Simon J. T. Pollard, Steve E. HrudeyAbstract:The role that deficient institutional relationships have played in aggravating drinking water incidents over the last 30 years has been identified in several inquiries of high profile drinking water safety events, peer-reviewed articles and media reports. These indicate that collaboration between water utilities and public health agencies (PHAs) during normal operations, and in emergencies, needs improvement. Here, critical elements of these interagency collaborations, that can be integrated within the corporate risk management structures of water utilities and PHAs alike, were identified using a grounded theory approach and 51 semi-structured interviews with Utility and PHA staff. Core determinants of effective interagency relationships are discussed. Intentionally maintained functional relationships represent a key ingredient in assuring the delivery of safe, high quality drinking water.
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Managing incidents in the water Utility Sector: towards high reliability?
Water Supply, 2011Co-Authors: Roland Bradshaw, Aine Marie Gormley, Jeffrey Charrois, Steve E. Hrudey, N.j. Cromar, Daniel Jalba, Simon J. T. PollardAbstract:Do water utilities exhibit characteristics of high organisational reliability? Here, the reported characteristics of high reliability organisations (HROs) were explored within a regional water Utility, and specifically within their incident response team. We found the Utility well positioned to manage incidents and that many HRO principles were identifiable as management practice under these trying conditions. The observance of HRO principles contributed to the resilience of the organisation and toward the maintenance of a safe and reliable drinking water supply. An investigation of technical reliability in the system showed that the Utility invested heavily in automated monitoring and control systems and took a differentiated, risk-based approach towards resource allocation to that of HROs, which maintain existing technology with zero tolerance of defective, substandard or malfunctioning equipment.
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risk management capabilities towards mindfulness for the international water Utility Sector
2006Co-Authors: Simon J. T. Pollard, J. E. Strutt, J V Sharp, Steve E. Hrudey, Brian H. Macgillivray, Paul D. HamiltonAbstract:Public health protection must be the primary goal of a drinking water Utility; delivered through supplying safe drinking water. For complex multi-utilities, this goal may come under pressure from the need to manage a plethora of business risks. We describe a risk management maturity model for assessing the capacity of utilities to manage business risks and comment on the importance of ‘mindfulness’ as a prerequisite for effective risk management.
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Risk Analysis and Management in the Water Utility Sector: A Review of Drivers, Tools and Techniques
Process Safety and Environmental Protection, 2004Co-Authors: Simon J. T. Pollard, J. E. Strutt, Brian H. Macgillivray, Paul D. Hamilton, Steve E. HrudeyAbstract:The provision of wholesome, affordable and safe drinking water that has the trust of customers is the goal of the international water Utility Sector. Risk management, in terms of protecting the public health from pathogenic and chemical hazards has driven and continues to drive developments within the Sector. In common with much of industry, the water Sector is formalizing and making explicit approaches to risk management and decision-making that have formerly been implicit. Here, we review the risk management frameworks and risk analysis tools and techniques used within the water Sector, considering their application at the strategic, programme and operational levels of decision-making. Our analysis extends the application beyond that of public health to issues of financial risk management, reliability and risk-based maintenance and the application of business risk maturity models.
J. E. Strutt - One of the best experts on this subject based on the ideXlab platform.
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Benchmarking risk management within the international water Utility Sector. Part I: Design of a capability maturity methodology
Journal of Risk Research, 2007Co-Authors: B. H. Macgillivray, J. E. Strutt, P. D. Hamilton, J V Sharp, Sherwood Joseph Anthony PollardAbstract:Risk management in the water Utility Sector is becoming increasingly explicit. However, due to the novelty and complexity of the discipline, utilities are encountering difficulties in defining and institutionalising their risk management processes. In response, the authors have developed a Sector specific capability maturity methodology for benchmarking and improving risk management. The research, conducted in consultation with water Utility practitioners, has distilled risk management into a coherent, process-based framework. We identified eleven risk management processes, and eight key attributes with characterise the extent to which these processes are defined, controlled and institutionalised. Implementation of the model should enable utilities to more effectively employ their portfolio of risk analysis techniques for optimal, credible and defensible decision making.
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Benchmarking risk management within the international water Utility Sector. Part II: A survey of eight water utilities
Journal of Risk Research, 2007Co-Authors: B. H. Macgillivray, J. E. Strutt, P. D. Hamilton, J V Sharp, Sherwood Joseph Anthony PollardAbstract:Risk management in the water Utility Sector is fast becoming explicit. Here, we describe application of a capability model to benchmark the risk management maturity of eight water utilities from the UK, Australia and the USA. Our analysis codifies risk management practice and offers practical guidance as to how utilities may more effectively employ their portfolio of risk analysis techniques for optimal, credible, and defensible decision making. For risk analysis, observed good practices include the use of initiation criteria for applying risk assessment techniques; the adoption of formalised procedures to guide their application; and auditing and peer reviews to ensure procedural compliance and provide quality assurance. Additionally, we have identified common weaknesses likely to be representative of the Sector as a whole, in particular a need for improved risk knowledge management and education and training in the discipline. \n
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risk management capabilities towards mindfulness for the international water Utility Sector
2006Co-Authors: Simon J. T. Pollard, J. E. Strutt, J V Sharp, Steve E. Hrudey, Brian H. Macgillivray, Paul D. HamiltonAbstract:Public health protection must be the primary goal of a drinking water Utility; delivered through supplying safe drinking water. For complex multi-utilities, this goal may come under pressure from the need to manage a plethora of business risks. We describe a risk management maturity model for assessing the capacity of utilities to manage business risks and comment on the importance of ‘mindfulness’ as a prerequisite for effective risk management.
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Risk analysis strategies in the water Utility Sector: An inventory of applications for better and more credible decision making
Critical Reviews in Environmental Science and Technology, 2006Co-Authors: Brian H. Macgillivray, J. E. Strutt, Paul D. Hamilton, Simon J. T. PollardAbstract:Financial pressures, regulatory reform, and Sectoral restructuring are requiring water utilities to move from technically inclined, risk-averse management approaches toward more commercial, business-oriented practices. Risk analysis strategies and techniques traditionally applied to public health protection are now seeing broader application for asset management, assessing competition risks, and potential threats to the security of supplies. Water Utility managers have to consider these risks alongside one another, employ a range of techniques, and devise business plans that prioritize resources on the basis of risk. We present a comprehensive review of risk analysis and management strategies for application in the water Utility Sector at the strategic, program, and operational levels of decision making.
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Risk Analysis and Management in the Water Utility Sector: A Review of Drivers, Tools and Techniques
Process Safety and Environmental Protection, 2004Co-Authors: Simon J. T. Pollard, J. E. Strutt, Brian H. Macgillivray, Paul D. Hamilton, Steve E. HrudeyAbstract:The provision of wholesome, affordable and safe drinking water that has the trust of customers is the goal of the international water Utility Sector. Risk management, in terms of protecting the public health from pathogenic and chemical hazards has driven and continues to drive developments within the Sector. In common with much of industry, the water Sector is formalizing and making explicit approaches to risk management and decision-making that have formerly been implicit. Here, we review the risk management frameworks and risk analysis tools and techniques used within the water Sector, considering their application at the strategic, programme and operational levels of decision-making. Our analysis extends the application beyond that of public health to issues of financial risk management, reliability and risk-based maintenance and the application of business risk maturity models.
Brian H. Macgillivray - One of the best experts on this subject based on the ideXlab platform.
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risk management capabilities towards mindfulness for the international water Utility Sector
2006Co-Authors: Simon J. T. Pollard, J. E. Strutt, J V Sharp, Steve E. Hrudey, Brian H. Macgillivray, Paul D. HamiltonAbstract:Public health protection must be the primary goal of a drinking water Utility; delivered through supplying safe drinking water. For complex multi-utilities, this goal may come under pressure from the need to manage a plethora of business risks. We describe a risk management maturity model for assessing the capacity of utilities to manage business risks and comment on the importance of ‘mindfulness’ as a prerequisite for effective risk management.
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Risk analysis strategies in the water Utility Sector: An inventory of applications for better and more credible decision making
Critical Reviews in Environmental Science and Technology, 2006Co-Authors: Brian H. Macgillivray, J. E. Strutt, Paul D. Hamilton, Simon J. T. PollardAbstract:Financial pressures, regulatory reform, and Sectoral restructuring are requiring water utilities to move from technically inclined, risk-averse management approaches toward more commercial, business-oriented practices. Risk analysis strategies and techniques traditionally applied to public health protection are now seeing broader application for asset management, assessing competition risks, and potential threats to the security of supplies. Water Utility managers have to consider these risks alongside one another, employ a range of techniques, and devise business plans that prioritize resources on the basis of risk. We present a comprehensive review of risk analysis and management strategies for application in the water Utility Sector at the strategic, program, and operational levels of decision making.
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Risk Analysis and Management in the Water Utility Sector: A Review of Drivers, Tools and Techniques
Process Safety and Environmental Protection, 2004Co-Authors: Simon J. T. Pollard, J. E. Strutt, Brian H. Macgillivray, Paul D. Hamilton, Steve E. HrudeyAbstract:The provision of wholesome, affordable and safe drinking water that has the trust of customers is the goal of the international water Utility Sector. Risk management, in terms of protecting the public health from pathogenic and chemical hazards has driven and continues to drive developments within the Sector. In common with much of industry, the water Sector is formalizing and making explicit approaches to risk management and decision-making that have formerly been implicit. Here, we review the risk management frameworks and risk analysis tools and techniques used within the water Sector, considering their application at the strategic, programme and operational levels of decision-making. Our analysis extends the application beyond that of public health to issues of financial risk management, reliability and risk-based maintenance and the application of business risk maturity models.
Simon Jude - One of the best experts on this subject based on the ideXlab platform.
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appraising longitudinal trends in the strategic risks cited by risk managers in the international water Utility Sector 2005 2015
Science of The Total Environment, 2018Co-Authors: Rosemary T C Chalker, Simon J. T. Pollard, Paul Leinster, Simon JudeAbstract:We report dynamic changes in the priorities for strategic risks faced by international water utilities over a 10year period, as cited by managers responsible for managing them. A content analysis of interviews with three cohorts of risk managers in the water Sector was undertaken. Interviews probed the focus risk managers' were giving to strategic risks within utilities, as well as specific questions on risk analysis tools (2005); risk management cultures (2011) and the integration of risk management with corporate decision-making (2015). The coding frequency of strategic (business, enterprise, corporate) risk terms from 18 structured interviews (2005) and 28 semi-structured interviews (12 in 2011; 16 in 2015) was used to appraise changes in the perceived importance of strategic risks within the Sector. The aggregated coding frequency across the study period, and changes in the frequency of strategic risks cited at three interview periods identified infrastructure assets as the most significant risk over the period and suggests an emergence of extrinsic risk over time. Extended interviews with three Utility risk managers (2016) from the UK, Canada and the US were then used to contextualise the findings. This research supports the ongoing focus on infrastructure resilience and the increasing prevalence of extrinsic risk within the water Sector, as reported by the insurance Sector and by water research organisations. The extended interviews provided insight into how strategic risks are now driving the implementation agenda within utilities, and into how utilities can secure tangible business value from proactive risk governance. Strategic external risks affecting the Sector are on the rise, involve more players and are less controllable from within a Utility's own organisational boundaries. Proportionate risk management processes and structures provide oversight and assurance, whilst allowing a focus on the tangible business value that comes from managing strategic risks well.
