The Experts below are selected from a list of 117 Experts worldwide ranked by ideXlab platform
Lori Pennington-gray - One of the best experts on this subject based on the ideXlab platform.
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Bed Bugs bite the hospitality industry? A framing analysis of Bed Bug news coverage
Tourism Management, 2015Co-Authors: Bingjie Liu, Lori Pennington-grayAbstract:News coverage plays an important role in determining individuals' travel decisions and influencing the general tourism market. Bed Bug Infestation, as a growing crisis in the hospitality and tourism industry, has been featured in news coverage. This study conducted a framing analysis of news coverage that is pertinent to the Bed Bug crisis and to the hospitality and travel industry. Selected news articles, representing three different destinations, were retrieved from five national newspapers. Results showed that Bed Bug Infestation has been framed as a typical health crisis, with aspects of consequence and seriousness featured. Findings further confirmed the hospitality and travel industry as frequently cited in the Bed Bug news coverage. A positive correlation existed between the mention of the hospitality and travel industry, and the use of either a thematic frame or the news frame consequence. Based on the findings, implications for tourism crisis management were discussed.
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Using social media in hotel crisis management: the case of Bed Bugs
Journal of Hospitality and Tourism Technology, 2015Co-Authors: Bingjie Liu, Lori Pennington-gray, Louisa KlemmerAbstract:Purpose – The purpose of this paper is to provide greater insights into the-state-of-the-art in crisis management and aid in better response to health-related crises, with a specific focus on the hotel industry. This study extends the tourism crisis management model to include social media, concerning the role of monitoring and responding. Design/methodology/approach – This study enhances the classic 4R (readiness, reduction, response and recovery) crisis management model to include social media for hotels facing a Bed Bug crisis and/or other health-related crises. Findings – This paper discusses the use of social media at different phases of managing a Bed Bug crisis, which include risk reduction, readiness, response and recovery. Recommendations are also provided for hotel managers to combat health-related crises that are fought out on social media. Practical implications – Social media has helped to bridge the communication gap between customers and hotels. Bed Bug Infestations are a growing health crisis, and they have obtained increasing attention on social media sites. Without managing this crisis effectively, Bed Bug Infestation can cause economic loss and reputational damages to hotel properties, ranging from negative comments and complaints, to possible lawsuits. Thus, it is essential for hoteliers to understand the importance of social media in crisis communication, and to incorporate social media in hotels’ crisis management plans. Originality/value – This study serves as one of the first attempts in the hospitality field to offer discussions and recommendations on how hotels can manage the Bed Bug crisis and other crises of this kind by incorporating social media into their crisis management practices. © Emerald Group Publishing Limited.
Bingjie Liu - One of the best experts on this subject based on the ideXlab platform.
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Bed Bugs bite the hospitality industry? A framing analysis of Bed Bug news coverage
Tourism Management, 2015Co-Authors: Bingjie Liu, Lori Pennington-grayAbstract:News coverage plays an important role in determining individuals' travel decisions and influencing the general tourism market. Bed Bug Infestation, as a growing crisis in the hospitality and tourism industry, has been featured in news coverage. This study conducted a framing analysis of news coverage that is pertinent to the Bed Bug crisis and to the hospitality and travel industry. Selected news articles, representing three different destinations, were retrieved from five national newspapers. Results showed that Bed Bug Infestation has been framed as a typical health crisis, with aspects of consequence and seriousness featured. Findings further confirmed the hospitality and travel industry as frequently cited in the Bed Bug news coverage. A positive correlation existed between the mention of the hospitality and travel industry, and the use of either a thematic frame or the news frame consequence. Based on the findings, implications for tourism crisis management were discussed.
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Using social media in hotel crisis management: the case of Bed Bugs
Journal of Hospitality and Tourism Technology, 2015Co-Authors: Bingjie Liu, Lori Pennington-gray, Louisa KlemmerAbstract:Purpose – The purpose of this paper is to provide greater insights into the-state-of-the-art in crisis management and aid in better response to health-related crises, with a specific focus on the hotel industry. This study extends the tourism crisis management model to include social media, concerning the role of monitoring and responding. Design/methodology/approach – This study enhances the classic 4R (readiness, reduction, response and recovery) crisis management model to include social media for hotels facing a Bed Bug crisis and/or other health-related crises. Findings – This paper discusses the use of social media at different phases of managing a Bed Bug crisis, which include risk reduction, readiness, response and recovery. Recommendations are also provided for hotel managers to combat health-related crises that are fought out on social media. Practical implications – Social media has helped to bridge the communication gap between customers and hotels. Bed Bug Infestations are a growing health crisis, and they have obtained increasing attention on social media sites. Without managing this crisis effectively, Bed Bug Infestation can cause economic loss and reputational damages to hotel properties, ranging from negative comments and complaints, to possible lawsuits. Thus, it is essential for hoteliers to understand the importance of social media in crisis communication, and to incorporate social media in hotels’ crisis management plans. Originality/value – This study serves as one of the first attempts in the hospitality field to offer discussions and recommendations on how hotels can manage the Bed Bug crisis and other crises of this kind by incorporating social media into their crisis management practices. © Emerald Group Publishing Limited.
Changlu Wang - One of the best experts on this subject based on the ideXlab platform.
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Effectiveness of Building-Wide Integrated Pest Management Programs for German Cockroach and Bed Bug in a High-Rise Apartment Building
Journal of Integrated Pest Management, 2019Co-Authors: Changlu Wang, Richard Cooper, Amanda L Eiden, Desen WangAbstract:Abstract Bed Bug, Cimex lectularius (L.) (Hemiptera: Cimicidae), and German cockroach, Blattella germanica (L.) (Blattodea: Ectobiidae), Infestations are commonly found in low-income housing communities and result in negative health effects and economic burden. Integrated Pest Management (IPM) has been shown to be an effective approach for managing these pests, yet practice of IPM in housing communities is very limited. We evaluated the effectiveness of a contractor-led Bed Bug IPM program and researcher-led cockroach IPM program in a high-rise apartment building for 1 yr. A second apartment building that received conventional monthly pest control service was used as control. The Bed Bug Infestation rate decreased from 9% at 0 mo to 3% at 12 mo (63% reduction), even though the contractor only partially followed the IPM protocol; the German cockroach Infestation rate decreased from 49% at 0 mo to 12% at 12 mo (75% reduction). In the control building, no monitors were installed in the infested apartments and the apartments received cursory treatment services from an existing pest control contractor. The Bed Bug Infestation rate increased from 6% at 0 mo to 12% at 12 mo (117% increase); the German cockroach Infestation rate decreased from 47% at 0 mo to 29% at 12 mo (39% reduction). IPM is a much more effective approach for building-wide control of cockroaches and Bed Bugs than conventional pest control service. This study confirms the benefit of building-wide IPM on pest reduction and challenges existed for carrying out IPM programs in low-income communities.
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Accuracy of Trained Canines for Detecting Bed Bugs (Hemiptera: Cimicidae)
Journal of Economic Entomology, 2014Co-Authors: Richard Cooper, Changlu Wang, Narinderpal SinghAbstract:Detection of low-level Bed Bug, Cimex lectularius L. (Hemiptera: Cimicidae), Infestations is essential for early intervention, confirming eradication of Infestations, and reducing the spread of Bed Bugs. Despite the importance of detection, few effective tools and methods exist for detecting low numbers of Bed Bugs. Scent dogs were developed as a tool for detecting Bed Bugs in recent years. However, there are no data demonstrating the reliability of trained canines under natural field conditions. We evaluated the accuracy of 11 canine detection teams in naturally infested apartments. All handlers believed their dogs could detect Infestations at a very high rate (≥95%). In three separate experiments, the mean (min, max) detection rate was 44 (10–100)% and mean false-positive rate was 15 (0–57)%. The false-positive rate was positively correlated with the detection rate. The probability of a Bed Bug Infestation being detected by trained canines was not associated with the level of Bed Bug Infestations. Four canine detection teams evaluated on multiple days were inconsistent in their ability to detect Bed Bugs and exhibited significant variance in accuracy of detection between inspections on different days. There was no significant relationship between the team's experience or certification status of teams and the detection rates. These data suggest that more research is needed to understand factors affecting the accuracy of canine teams for Bed Bug detection in naturally infested apartments.
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Bed Bug Infestations and Control Practices in China: Implications for Fighting the Global Bed Bug Resurgence
Insects, 2011Co-Authors: Changlu WangAbstract:The Bed Bug resurgence in North America, Europe, and Australia has elicited interest in investigating the causes of the widespread and increasing Infestations and in developing more effective control strategies. In order to extend global perspectives on Bed Bug management, we reviewed Bed Bug literature in China by searching five Chinese language electronic databases. We conducted telephone interviews of staff from 77 Health and Epidemic Prevention Stations in six Chinese cities in November 2010. We also conducted telephone interviews of 68 pest control firms in two cities during March 2011. Two species of Bed Bugs (Cimex lectularius L. and Cimex hemipterus (F.)) are known to occur in China. These were common urban pests before the early1980s. Nationwide “Four-Pest Elimination” campaigns (Bed Bugs being one of the targeted pests) were implemented in China from 1960 to the early 1980s. These campaigns succeeded in the elimination of Bed Bug Infestations in most communities. Commonly used Bed Bug control methods included applications of hot water, sealing of Bed Bug harborages, physical removal, and applications of residual insecticides (mainly organophosphate sprays or dusts). Although international and domestic travel has increased rapidly in China over the past decade (2000–2010), there have only been sporadic new Infestations reported in recent years. During 1999–2009, all documented Bed Bug Infestations were found in group living facilities (military dormitories, worker dormitories, and prisons), hotels, or trains. One city (Shenzhen city near Hong Kong) experienced significantly higher number of Bed Bug Infestations. This city is characterized by a high concentration of migratory factory workers. Current Bed Bug control practices include educating residents, washing, reducing clutter, putting items under the hot sun in summer, and applying insecticides (pyrethroids or organophosphates). There have not been any studies or reports on Bed Bug insecticide resistance. Difficulties of control were noted in our surveys of dormitories in which crowded living, seasonal worker migration, and financial constraints contributed to control failures. This study supports the following conclusions: (1) the Bed Bug Infestation in China dramatically decreased following the campaigns from 1960 to the early 1980s; (2) In our survey of Health and Epidemics Prevention Stations, no Bed Bug cases were reported in Beijing and Shanghai for the past 12 months, but complaints were reported in Guangzhou, Lanzhou, Urumqi, and Shenzhen; (3) Current Bed Bug Infestations primarily are reported in crowded living environments or transient environments such as worker dormitories and military dormitories. These findings suggest that community-wide Bed Bug monitoring and control campaigns are necessary for effective control of Bed Bug Infestations as a societal response.
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Characteristics of Cimex lectularius (Hemiptera: Cimicidae), Infestation and Dispersal in a High-Rise Apartment Building
Journal of Economic Entomology, 2010Co-Authors: Changlu Wang, Kurt D. Saltzmann, Eva Chin, Gary W. Bennett, Timothy J. GibbAbstract:Bed Bugs, Cimex lectularius L. (Hemiptera: Cimicidae), are a fast-growing urban pest of significant public health importance in the United States and many other countries. Yet, there is very little field research on the ecology of this pest due to its near absence in the United States and most developed nations for several decades. We investigated characteristics of the Bed Bug Infestation and dispersal in a 223-unit high-rise apartment building through visual inspections, intercepting devices, and resident and staff interviews between December 2008 and April 2009. The following results were obtained: 1) 101 apartments (45% of the high-rise building complex) experienced Bed Bug Infestations (within 41 mo of the first confirmed introduction), 2) 78% of the Bed Bugs trapped were nymphs, 3) an average of six Bed Bugs were detected dispersing through apartment entry doors every 4 wk, 4) adult Bed Bugs were 9 times more likely to disperse than nymphs, 5) 53% of apartments adjacent to infested apartments also were infested, and 6) 50% of the interviewed residents who had Infestations were unaware of the Bed Bugs in their apartments. In addition to active dispersal, several passive Bed Bug dispersal mechanisms were observed: bringing Bed Bug-infested furniture into the building, travel, resident turnover, resident visits, and use of a Bed Bug-infested wheelchair in building common areas. These findings validate an urgent need for public education, early detection, and adoption of more effective Bed Bug monitoring and intervention programs to curb the exploding problem of Bed Bug Infestations.
Roger E Gold - One of the best experts on this subject based on the ideXlab platform.
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Comparison of multiple steam treatment durations for control of Bed Bugs (Cimex lectularius L.).
Pest Management Science, 2013Co-Authors: Robert T Puckett, Danny L. Mcdonald, Roger E GoldAbstract:Background The factors contributing to the current resurgence of Bed Bug Cimex lectularius L. populations across the United States and elsewhere include, among others, the development of resistance to chemical insecticides and population management practices. This has led to the development and attempted refinement of many non-chemical control methods that contribute to an IPM approach to solving the current Bed Bug population density increase in urban dwellings. One such approach is the use of heat in the form of steam to provide an effective mechanism for controlling localized Infestations of Bed Bugs. Results The work reported herein was designed to refine our understanding of the duration of Bed Bug/steam contact necessary to affect mortality of Bed Bugs in laboratory trials. Beg Bug eggs, nymphs and adults were exposed to three steam treatment exposure periods in these trials. Mean percentage mortality of Bed Bug eggs was 100% (regardless of duration of exposure), and that of nymphs and adults ranged from 88.0 to 94.0%. Survivorship of nymphs and adults in the trials was the result of experimental protocol restrictions that would not usually be associated with actual pest management efforts. Conclusions The treatment equipment used in these trials is portable and relatively inexpensive and represents a non-chemical means of killing all life stages of Bed Bugs. While this method would likely be seen as an inefficient means of remediating a mature Bed Bug Infestation within a structure, it does represent a practical component of integrated management of this pest insect. © 2012 Society of Chemical Industry
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Comparison of multiple steam treatment durations for control of Bed Bugs (Cimex lectularius L.)
Pest Management Science, 2013Co-Authors: Robert T Puckett, Danny L. Mcdonald, Roger E GoldAbstract:BACKGROUND: The factors contributing to the current resurgence of Bed Bug Cimex lectularius L. populations across the United States and elsewhere include, among others, the development of resistance to chemical insecticides and population management practices. This has led to the development and attempted refinement of many non-chemical control methods that contribute to an IPM approach to solving the current Bed Bug population density increase in urban dwellings. One such approach is the use of heat in the form of steam to provide an effective mechanism for controlling localized Infestations of Bed Bugs. RESULTS: The work reported herein was designed to refine our understanding of the duration of Bed Bug/steam contact necessary to affect mortality of Bed Bugs in laboratory trials. Beg Bug eggs, nymphs and adults were exposed to three steam treatment exposure periods in these trials. Mean percentage mortality of Bed Bug eggs was 100% (regardless of duration of exposure), and that of nymphs and adults ranged from 88.0 to 94.0%. Survivorship of nymphs and adults in the trials was the result of experimental protocol restrictions that would not usually be associated with actual pest management efforts. CONCLUSIONS: The treatment equipment used in these trials is portable and relatively inexpensive and represents a non-chemical means of killing all life stages of Bed Bugs. While this method would likely be seen as an inefficient means of remediating a mature Bed Bug Infestation within a structure, it does represent a practical component of integrated management of this pest insect.
Robert T Puckett - One of the best experts on this subject based on the ideXlab platform.
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Comparison of multiple steam treatment durations for control of Bed Bugs (Cimex lectularius L.).
Pest Management Science, 2013Co-Authors: Robert T Puckett, Danny L. Mcdonald, Roger E GoldAbstract:Background The factors contributing to the current resurgence of Bed Bug Cimex lectularius L. populations across the United States and elsewhere include, among others, the development of resistance to chemical insecticides and population management practices. This has led to the development and attempted refinement of many non-chemical control methods that contribute to an IPM approach to solving the current Bed Bug population density increase in urban dwellings. One such approach is the use of heat in the form of steam to provide an effective mechanism for controlling localized Infestations of Bed Bugs. Results The work reported herein was designed to refine our understanding of the duration of Bed Bug/steam contact necessary to affect mortality of Bed Bugs in laboratory trials. Beg Bug eggs, nymphs and adults were exposed to three steam treatment exposure periods in these trials. Mean percentage mortality of Bed Bug eggs was 100% (regardless of duration of exposure), and that of nymphs and adults ranged from 88.0 to 94.0%. Survivorship of nymphs and adults in the trials was the result of experimental protocol restrictions that would not usually be associated with actual pest management efforts. Conclusions The treatment equipment used in these trials is portable and relatively inexpensive and represents a non-chemical means of killing all life stages of Bed Bugs. While this method would likely be seen as an inefficient means of remediating a mature Bed Bug Infestation within a structure, it does represent a practical component of integrated management of this pest insect. © 2012 Society of Chemical Industry
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Comparison of multiple steam treatment durations for control of Bed Bugs (Cimex lectularius L.)
Pest Management Science, 2013Co-Authors: Robert T Puckett, Danny L. Mcdonald, Roger E GoldAbstract:BACKGROUND: The factors contributing to the current resurgence of Bed Bug Cimex lectularius L. populations across the United States and elsewhere include, among others, the development of resistance to chemical insecticides and population management practices. This has led to the development and attempted refinement of many non-chemical control methods that contribute to an IPM approach to solving the current Bed Bug population density increase in urban dwellings. One such approach is the use of heat in the form of steam to provide an effective mechanism for controlling localized Infestations of Bed Bugs. RESULTS: The work reported herein was designed to refine our understanding of the duration of Bed Bug/steam contact necessary to affect mortality of Bed Bugs in laboratory trials. Beg Bug eggs, nymphs and adults were exposed to three steam treatment exposure periods in these trials. Mean percentage mortality of Bed Bug eggs was 100% (regardless of duration of exposure), and that of nymphs and adults ranged from 88.0 to 94.0%. Survivorship of nymphs and adults in the trials was the result of experimental protocol restrictions that would not usually be associated with actual pest management efforts. CONCLUSIONS: The treatment equipment used in these trials is portable and relatively inexpensive and represents a non-chemical means of killing all life stages of Bed Bugs. While this method would likely be seen as an inefficient means of remediating a mature Bed Bug Infestation within a structure, it does represent a practical component of integrated management of this pest insect.