The Experts below are selected from a list of 255 Experts worldwide ranked by ideXlab platform
Roman Beck - One of the best experts on this subject based on the ideXlab platform.
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analyzing social media for corporate reputation management how firms can improve Business Agility
International journal of business, 2013Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The Business Agility concept reflects an organization's need to develop sensing capabilities for being able to respond to changes in the Business environment. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, the authors provide an empirical example on how firms might improve reputation management through sensing social media. Specifically, the authors analyze a dataset of 271,207 messages about an American Bank collected on Twitter. For their empirical investigation, the applied automated sentiment analysis and manual content analysis.
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sensing social media for corporate reputation management a Business Agility perspective
European Conference on Information Systems, 2012Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The concept of Business Agility reflects an organization’s need to develop sensing capabilities for being able to respond to changes in the Business environment rapidly. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques for being able to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, we provide an empirical example on how firms might improve corporate reputation management through sensing social media. Specifically, we analyze a dataset of 271,207 messages about a large American Bank collected from the public microblogging platform Twitter. For our empirical investigation, we applied automated sentiment analysis and manual content analysis. Our results demonstrate how social media might impact corporate reputation and what organizations can do to prepare themselves. Beyond corporate reputation management, analyzing social media content may be valuable for many other purposes to improve an organization’s sensing capabilities.
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Business Agility within is value research proposing a measurement framework
European Conference on Information Systems, 2011Co-Authors: Immanuel Pahlke, Martin Wolf, Roman Beck, Sebastian KempfAbstract:In turbulent environments, Business Agility, which is the ability of firms to sense environmental changes and respond to them timely, is an important antecedent of long-term firm success. We introduce Business Agility as a construct consisting of sensing and responding dimensions reflected by market, network, and operational Agility. Here, we explicate the underlying capabilities, drivers, and indicators. By proposing a measurement framework, we address several calls for an operationalization of Business Agility. Moreover, we validate our conceptualization by applying the Business Agility measurement framework to the 10 largest banks in North-America. As a result, we find first evidence of a relationship between Business Agility and a firm’s capability to successfully master environments of higher dynamism. The presented conceptualization is meant to be a foundational building block for research on Business Agility and the enabling role of IT as an important research topic at the intersection of accounting and IS value research.
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tracking the digital footprints of customers how firms can improve their sensing abilities to achieve Business Agility
European Conference on Information Systems, 2011Co-Authors: Christoph Seebach, Immanuel Pahlke, Roman BeckAbstract:In turbulent Business environments firms must be able to respond to changes rapidly in order to operate in an economical and efficient manner. To detect such changes, sensing capabilities have to be developed to support decision makers with accurate and timely information. As is known from research in marketing, consumers’ information search behavior is a valuable source to gain insights about the market’s buying side. Therefore, we suggest firms include data on consumers' online information search into their IT-systems to enhance their sensing capabilities. In an empirical example we predict monthly sales numbers for two car manufacturers and demonstrate how information search data can be leveraged to improve forecasting accuracy. The results clearly show that information search based models are able to outperform existing benchmark models. Beyond sales forecasting, consumers’ online information search may be analyzed for a variety of purposes to enhance the sensing capabilities of enterprises.
Christoph Seebach - One of the best experts on this subject based on the ideXlab platform.
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analyzing social media for corporate reputation management how firms can improve Business Agility
International journal of business, 2013Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The Business Agility concept reflects an organization's need to develop sensing capabilities for being able to respond to changes in the Business environment. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, the authors provide an empirical example on how firms might improve reputation management through sensing social media. Specifically, the authors analyze a dataset of 271,207 messages about an American Bank collected on Twitter. For their empirical investigation, the applied automated sentiment analysis and manual content analysis.
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sensing social media for corporate reputation management a Business Agility perspective
European Conference on Information Systems, 2012Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The concept of Business Agility reflects an organization’s need to develop sensing capabilities for being able to respond to changes in the Business environment rapidly. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques for being able to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, we provide an empirical example on how firms might improve corporate reputation management through sensing social media. Specifically, we analyze a dataset of 271,207 messages about a large American Bank collected from the public microblogging platform Twitter. For our empirical investigation, we applied automated sentiment analysis and manual content analysis. Our results demonstrate how social media might impact corporate reputation and what organizations can do to prepare themselves. Beyond corporate reputation management, analyzing social media content may be valuable for many other purposes to improve an organization’s sensing capabilities.
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tracking the digital footprints of customers how firms can improve their sensing abilities to achieve Business Agility
European Conference on Information Systems, 2011Co-Authors: Christoph Seebach, Immanuel Pahlke, Roman BeckAbstract:In turbulent Business environments firms must be able to respond to changes rapidly in order to operate in an economical and efficient manner. To detect such changes, sensing capabilities have to be developed to support decision makers with accurate and timely information. As is known from research in marketing, consumers’ information search behavior is a valuable source to gain insights about the market’s buying side. Therefore, we suggest firms include data on consumers' online information search into their IT-systems to enhance their sensing capabilities. In an empirical example we predict monthly sales numbers for two car manufacturers and demonstrate how information search data can be leveraged to improve forecasting accuracy. The results clearly show that information search based models are able to outperform existing benchmark models. Beyond sales forecasting, consumers’ online information search may be analyzed for a variety of purposes to enhance the sensing capabilities of enterprises.
Olga Denisova - One of the best experts on this subject based on the ideXlab platform.
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analyzing social media for corporate reputation management how firms can improve Business Agility
International journal of business, 2013Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The Business Agility concept reflects an organization's need to develop sensing capabilities for being able to respond to changes in the Business environment. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, the authors provide an empirical example on how firms might improve reputation management through sensing social media. Specifically, the authors analyze a dataset of 271,207 messages about an American Bank collected on Twitter. For their empirical investigation, the applied automated sentiment analysis and manual content analysis.
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sensing social media for corporate reputation management a Business Agility perspective
European Conference on Information Systems, 2012Co-Authors: Christoph Seebach, Roman Beck, Olga DenisovaAbstract:The concept of Business Agility reflects an organization’s need to develop sensing capabilities for being able to respond to changes in the Business environment rapidly. Therefore, intelligent information systems are needed to support decision makers with accurate and timely information. Since corporate reputation is among the most valuable assets, organizations need efficient measuring techniques for being able to manage it. Recently, due to the advent of social media new reputational challenges have emerged for firms, since such technologies significantly increase the risk for being associated with negative issues. Therefore, organizations should utilize there IT-systems for actively sensing social media content as a basis for a quick response to reputational threats. Accordingly, we provide an empirical example on how firms might improve corporate reputation management through sensing social media. Specifically, we analyze a dataset of 271,207 messages about a large American Bank collected from the public microblogging platform Twitter. For our empirical investigation, we applied automated sentiment analysis and manual content analysis. Our results demonstrate how social media might impact corporate reputation and what organizations can do to prepare themselves. Beyond corporate reputation management, analyzing social media content may be valuable for many other purposes to improve an organization’s sensing capabilities.
Jeremy Hayes - One of the best experts on this subject based on the ideXlab platform.
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Delivering the 'whole product': Business model impacts and Agility challenges in a network of open source firms
Journal of Database Management, 2008Co-Authors: Joseph Feller, Patrick Finnegan, Jeremy HayesAbstract:It has been argued that competitive necessities will increasingly require OSS companies to participate in cooperative Business networks in order to offer the complete product/service (whole product) demanded by customers. It is envisaged that these Business networks will enhance the Business models of participant firms by supplementing their value-adding activities and increasing responsiveness to customers. However, while such propositions have intuitive appeal, there is a lack of empirical research on such networks. This article examines Zea Partners, a network of small open source companies cooperating to deliver the ‘whole product’ in the area of content management systems (CMSs). It investigates how participation in the net- work augments the Business models of participant companies and identifies the Business Agility challenges faced by the network. The article concludes that reconciling the coordination needs of OSS networks with the operational practices of participant firms is a critical issue if such networks are to achieve adaptive efficiency to deliver whole products in a ‘bazaar-friendly’ manner.
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open source networks an exploration of Business model and Agility issues
European Conference on Information Systems, 2006Co-Authors: Joseph Feller, Patrick Finnegan, Jeremy HayesAbstract:The growing interest of commercial organisations in developing and exploiting open source software (OSS) has led to increased focus on Business model aspects of the OSS phenomenon. However, much of the work on OSS Business models describes the revenue stream but neglects of other aspects of the Business model. In addition, many OSS companies participate in Business networks in order to offer the complete product / service offering (whole product) demanded by customers. Such collaboration is seen as vital in competing with large firms in delivering the ‘whole product. However, there are uncertainties about how such collaboration affects (1) the Business models of participants and (2) the Agility of the network. This paper examines Zope Europe Association (ZEA), a network of small open source companies co-operating to deliver the ‘whole product’. It investigates how participation in the network augments the Business models of each participant company, and identifies the Business Agility challenges faced by the network. The paper concludes identifying the need to address adaptability and alignment issues in addition to Business network Agility.
H. Jain - One of the best experts on this subject based on the ideXlab platform.
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Tutorial 5: Business Agility and Process Management
2006 IEEE International Conference on Web Services (ICWS'06), 2006Co-Authors: H. JainAbstract:The turbulent modern Business environments require firms to be more flexible and agile. This requires ability to quickly integrate and automate intra and inter-organizational Business processes. An agile IT architecture is the key to achieving success in this environment. Service oriented architecture and Web services provide means for achieving the Business Agility. However, significant impediments to wide scale adoption and use of these technologies remain. We will focus on significant challenges in the areas of service identification and design, cataloging and searching for appropriate services, domain specific standardization of service interfaces, matching service functionality with requirements, and service selection based on non functional characteristics. We describe an integrated framework based on standard modeling, design and code generation tools to support development of highly agile application systems. This framework is a result of multi year research effort aimed at developing methodologies and tools for defining Business components and Web services, develop schemes for describing components and services in Business terms to allow efficient search of appropriate component/services and an environment for assembling application from reusable components and Web services. Specific approaches used to address some of the challenges described above will be discussed
