Business Process Owner

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Lisa F. Seymour - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a Business Process Owner competency framework was developed and discussed. The framework shows that Business Process Owners require competencies in core Business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of Business Process management.

Malcolm Garbutt - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a Business Process Owner competency framework was developed and discussed. The framework shows that Business Process Owners require competencies in core Business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of Business Process management.

Alfred Rudman - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a Business Process Owner competency framework was developed and discussed. The framework shows that Business Process Owners require competencies in core Business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of Business Process management.

David Kinny - One of the best experts on this subject based on the ideXlab platform.

  • the agentis agent interaction model
    Intelligent Agents, 1998
    Co-Authors: David Kinny
    Abstract:

    Agentis is a framework for the implementation of commercial, interactive, Process-driven application systems, and is based upon an underlying agent technology (presently dMARS) that provides core agent functionality. These systems are intended to be programmed by the Business Process Owner - application functionality is defined by a set of procedure and data definitions in an abstract Process description language called GEM, and the framework is designed to allow these specifications to be easily modified and extended by their Owner after the system has been implemented and commissioned. The tool set that supports the specification Process has an industry-standard look-and-feel and is designed to be intuitive to non-technical users such as Business analysts. Its use is supported by a methodology that guides specification refinement, helping to take agent-oriented programming out of the research lab and into the world of commerce and industry. The Agentis framework provides structure and functionality not provided by the underlying dMARS system. Key conceptual components are an agent model that defines standard agent types, and an agent interaction model based on explicit notions of services and tasks, a strictly typed agent communication language, a set of protocols that provide reliable, concurrent provision of services and tasks, and conventions for structuring agents into a hierarchy and controlling their activity. Concrete components are built-in agents that provide services for system management and monitoring, and standard interfaces that facilitate the integration of the Agentis systemwith other systemcomponents such asmiddleware, databases, user interfaces,web browsers and servers, and legacy systems. In a companion paper to this one,we have described and formally specified the interaction protocols that are a key element of the interaction model [3]. In this paper we motivate and present the design of the Agentis interaction model and describe its functionality.

Tarigan, Zeplin Jiwa Husada - One of the best experts on this subject based on the ideXlab platform.

  • The effect of BPO Capability on Business Performance through Collaboration Practices and ERP Development
    2020
    Co-Authors: Siagian Hotlan, Tarigan, Zeplin Jiwa Husada
    Abstract:

    This study investigates effect of Business Process Owner (BPO) capability on Business performance through collaboration practices and enterprise resource planning (ERP) development with the moderating of vendor competency. Data collection used questionnaire and used PLS. The result is capability BPO provides influence ERP development, collaboration practices and Business performance. Vendor competency moderate�s relationship of BPO capability and ERP development. Vendor competency didn�t moderate the relationship of BPO capability and collaboration practices. Collaboration practices influence ERP development and Business performance