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The Experts below are selected from a list of 84 Experts worldwide ranked by ideXlab platform

Sharon Van Der Laan - One of the best experts on this subject based on the ideXlab platform.

Pam Beegle - One of the best experts on this subject based on the ideXlab platform.

Romesh Nalliah - One of the best experts on this subject based on the ideXlab platform.

  • Improving Efficiency in Dental School Clinics by Computerizing a Manual Task
    Dentistry journal, 2019
    Co-Authors: Vladyslav Virun, Gurmukh Singhe Dhaliwal, Pranshu Sharma, Harleen Kaur, Romesh Nalliah
    Abstract:

    Background: We computerized a formerly manual task of Requesting dental Faculty to conduct quality checks on student providers during patient encounters. We surveyed student providers who experienced the manual and computerized versions of the Faculty Request process for one year each. Methods: All surveys were emailed to student providers and there were no reminders or incentives to complete the survey. Simple descriptive data were used to present the results of the study and Institutional Review Board (IRB) approval was provided by the University of Michigan Medical School Committee on Human Research (HUM00131029) on 1 June 2018 Results: The response rate for the survey was 47.1%. A total of 16.1% of student providers reported that the Faculty Request System (FRS) helped them save 1–10 min per clinic session, 22.3% said it saved them 11–20 min, 29.5% said it saved them 21–30 min, 21.4% said it saved 31–40 min, 2.67% said it saved 41–50 min, and 7.14% said it saved more than 50 min per clinic session. Regarding how student providers used the additional time they gained from the FRS, 96.4% said they used some of the time to write up their notes, 88.4% said they used some of the time to discuss treatments with their patients, 83.9% said they engaged in general conversation with their patients, 81.3% said they took care of other patient-related duties, while 1.8% said they had less time available after the implementation of the FRS. Conclusions: The FRS enabled student providers to remain with their patients for almost a full 30 min more (during a 3 h session). This paper describes several benefits experienced by student providers, and the resulting impacts on patient experiences.

  • Improving Dental School Clinic Operations Using Business Intelligence Data.
    Journal of Dental Education, 2019
    Co-Authors: Romesh Nalliah, Kelly Miller, Stephen J. Stefanac
    Abstract:

    In dental school clinics, students spend a great deal of time waiting for Faculty members to check and approve their work. Traditionally at the University of Michigan School of Dentistry, students have left their cubicles to form lines behind supervising Faculty members, and this line of students would follow the Faculty member around from patient to patient. To address this problem and improve the patient experience, the school computerized the approval-seeking process by building the Faculty Request System (FRS) to enable students to stay with their patients while seeking the necessary approvals. The FRS produced a large volume of time-stamped, business intelligence data that enabled further evaluation. The aim of this study was to assess the effects of this change, including the quality/process improvement interventions that were possible due to information revealed by the FRS. The results showed no change in the number of students or Faculty members per clinic session across the three years of this evaluation. With the FRS, the amount of time students spent away from their patients was reduced from 40.6 minutes to 12.1 minutes. After the FRS was implemented, there was an eradication of appointments that ended 30 minutes late (from 0.03% to zero) and a reduction of appointments that ended 15 minutes late (from 0.25% to 0.01%). There were also increases in students’ starting appointments on time (9.8% of start checks to 25.8%), 15 minutes late (16.6% to 35.2%), and 30 minutes late (13.2% to 22.2%). By critically analyzing data from the new system, the school’s leadership can analyze trends and make data-driven decisions to alter operations. The results of this study suggest that this process can improve the patient and student experience and Faculty utilization.

Daisy De La Rosa - One of the best experts on this subject based on the ideXlab platform.

Emily Alling - One of the best experts on this subject based on the ideXlab platform.

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