The Experts below are selected from a list of 14811 Experts worldwide ranked by ideXlab platform
Frances Hannah - One of the best experts on this subject based on the ideXlab platform.
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acpns legal case notes series 2021 11tykl and national disability Insurance Agency
2021Co-Authors: Myles Mcgregorlowndes, Frances HannahAbstract:Administrative Appeals Tribunal, Member Buxton, 2 February 2021. Can an assistance dog be funded under the NDIS before a dog is identified, trained and qualified as an assistance dog for a participant?
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acpns legal case notes series 2020 17 national disability Insurance Agency v attorney general for the australian capital territory
2020Co-Authors: Myles Mcgregorlowndes, Frances HannahAbstract:Supreme Court of the Australian Capital Territory, Ashford J, 13 February 2020. Do the NDIA and its local area coordinator have immunity in respect of the Discrimination Act 1991 (ACT) and the Human Rights Commission Act 2005 (ACT)?
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acpns legal case notes series 2020 165 vgcp and national disability Insurance Agency
2020Co-Authors: Myles Mcgregorlowndes, Frances HannahAbstract:Administrative Appeals Tribunal, Deputy President S A Forgie, 22 December 2020. The ability of the NDIA to put further questions to allied health professionals.
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acpns legal case notes series 2020 131 ray and national disability Insurance Agency
2020Co-Authors: Myles Mcgregorlowndes, Frances HannahAbstract:Administrative Appeals Tribunal of Australia, K Parker, Member, 8 September 2020. NDIS applicant appeals decision that did not meet the disability criteria
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acpns legal case notes series 2020 68 wagner and national disability Insurance Agency
2020Co-Authors: Myles Mcgregorlowndes, Frances HannahAbstract:Administrative Appeals Tribunal, Deputy President S A Forgie, 2 June 2020 NDIA applicant did not satisfy the age requirements.
Helena Rohdén - One of the best experts on this subject based on the ideXlab platform.
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Confidence in public institutions: A focus group study on views on the Swedish Social Insurance Agency.
Work (Reading Mass.), 2016Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:BACKGROUND From a public health perspective among the working population, it is very important that confidence in the welfare system is high, ensuring the citizens economic security and protecting them from economic stress when falling ill. OBJECTIVE The aim of this study was to explore how people with experience of health Insurance perceive their confidence in the Swedish Social Insurance Agency (SSIA). METHODS Eight focus groups (n = 41) were conducted and each group met on one occasion. RESULTS The participants described a systemic change in the work of the SSIA where the rule-of-law was disregarded, with arbitrary assessment, and no transparency. The reception by the SSIA shaped the image of the SSIA. The participants described vulnerability in relation to the SSIA. They felt mistrusted, which left a feeling of impotence that worsened their health. Experiencing vulnerability left a strong impression and affected the participants' confidence negatively. CONCLUSIONS The following has to be acknowledged to prevent clients from experiencing impaired health, promote return-to-work possibilities, and to push public confidence in the institution in a more positive direction: Politicians and public administrators need to clarify the regulations. The decision-making process needs to be transparent and just. The entire procedure, including continuity as well as a personal, nice reception, has to be ensured.
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Confidence in the Swedish Social Insurance Agency – the perspectives of people with experience from health Insurance
European Journal of Public Health, 2014Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:Background Public confidence in the Swedish Social Insurance Agency (SSIA) has declined considerably during the last years, and today this is one of the least trusted public institutions among the Swedish general public. The SSIA is the public institution which administers the health Insurance, and accordingly it is important that both the people in need of the benefit and the general public have confidence in this particular institution. Thus, the aim of this …
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confidence in the swedish social Insurance Agency the perspectives of people with experience from health Insurance
European Journal of Public Health, 2014Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:Background Public confidence in the Swedish Social Insurance Agency (SSIA) has declined considerably during the last years, and today this is one of the least trusted public institutions among the Swedish general public. The SSIA is the public institution which administers the health Insurance, and accordingly it is important that both the people in need of the benefit and the general public have confidence in this particular institution. Thus, the aim of this …
Kristina Holmgren - One of the best experts on this subject based on the ideXlab platform.
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Confidence in public institutions: A focus group study on views on the Swedish Social Insurance Agency.
Work (Reading Mass.), 2016Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:BACKGROUND From a public health perspective among the working population, it is very important that confidence in the welfare system is high, ensuring the citizens economic security and protecting them from economic stress when falling ill. OBJECTIVE The aim of this study was to explore how people with experience of health Insurance perceive their confidence in the Swedish Social Insurance Agency (SSIA). METHODS Eight focus groups (n = 41) were conducted and each group met on one occasion. RESULTS The participants described a systemic change in the work of the SSIA where the rule-of-law was disregarded, with arbitrary assessment, and no transparency. The reception by the SSIA shaped the image of the SSIA. The participants described vulnerability in relation to the SSIA. They felt mistrusted, which left a feeling of impotence that worsened their health. Experiencing vulnerability left a strong impression and affected the participants' confidence negatively. CONCLUSIONS The following has to be acknowledged to prevent clients from experiencing impaired health, promote return-to-work possibilities, and to push public confidence in the institution in a more positive direction: Politicians and public administrators need to clarify the regulations. The decision-making process needs to be transparent and just. The entire procedure, including continuity as well as a personal, nice reception, has to be ensured.
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Confidence in the Swedish Social Insurance Agency – the perspectives of people with experience from health Insurance
European Journal of Public Health, 2014Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:Background Public confidence in the Swedish Social Insurance Agency (SSIA) has declined considerably during the last years, and today this is one of the least trusted public institutions among the Swedish general public. The SSIA is the public institution which administers the health Insurance, and accordingly it is important that both the people in need of the benefit and the general public have confidence in this particular institution. Thus, the aim of this …
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confidence in the swedish social Insurance Agency the perspectives of people with experience from health Insurance
European Journal of Public Health, 2014Co-Authors: Kristina Holmgren, F. Rosstorp, Helena RohdénAbstract:Background Public confidence in the Swedish Social Insurance Agency (SSIA) has declined considerably during the last years, and today this is one of the least trusted public institutions among the Swedish general public. The SSIA is the public institution which administers the health Insurance, and accordingly it is important that both the people in need of the benefit and the general public have confidence in this particular institution. Thus, the aim of this …
Ilkka Salo - One of the best experts on this subject based on the ideXlab platform.
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The association between decision‐making skills and subjective decision outcomes among administrative officers in the Swedish Social Insurance Agency
Health & social care in the community, 2020Co-Authors: Martin Geisler, Carl Martin Allwood, Ilkka SaloAbstract:Social Insurance administrative officers' decision-making skills influence their efficiency at work and their general well-being. At work their tasks are characterised by complexity and a need for order and accountability. Moreover, cases should usually be handled and finalised within the imposed time frames. We investigated skills related to decision-making success among social Insurance officers. In total, 118 administrative officers at the Swedish Social Insurance Agency (66% response rate) responded to questions on scales and measures relating to cognitive-rational, socio-emotional and time approach features of decision-making skill. In addition, they responded to questions on three scales pertaining to outcomes of everyday decisions in terms of subjective everyday difficulties, tendencies to burnout and depressive symptoms. The results showed that cognitive-rational competence was associated with lower reports of subjective everyday difficulties and depressive symptoms and thereby contributed to the explained variance in decision outcomes. Furthermore, socio-emotional and time approach features of decision-making skills contributed to the explanation for subjective everyday difficulties, tendencies to burnout and depressive symptoms. The results corroborate the basic assumption and usefulness of a broad approach in the definition and assessment of decision-making skills in human service professions in general, and of administrative officers in social Insurance agencies in particular. Recommendations for future research and the implications of the results are discussed.
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the association between decision making skills and subjective decision outcomes among administrative officers in the swedish social Insurance Agency
Health & Social Care in The Community, 2020Co-Authors: Martin Geisler, Carl Martin Allwood, Ilkka SaloAbstract:Social Insurance administrative officers’ decision-making skills influence their efficiency at work and their general well-being. At work their tasks are characterised by complexity and a need for order and accountability. Moreover, cases should usually be handled and finalised within the imposed time frames. We investigated skills related to decision-making success among social Insurance officers. In total, 118 administrative officers at the Swedish Social Insurance Agency (66% response rate) responded to questions on scales and measures relating to cognitive-rational, socio-emotional and time approach features of decision-making skill. In addition, they responded to questions on three scales pertaining to outcomes of everyday decisions in terms of subjective everyday difficulties, tendencies to burnout and depressive symptoms. The results showed that cognitive-rational competence was associated with lower reports of subjective everyday difficulties and depressive symptoms and thereby contributed to the explained variance in decision outcomes. Furthermore, socio-emotional and time approach features of decision-making skills contributed to the explanation for subjective everyday difficulties, tendencies to burnout and depressive symptoms. The results corroborate the basic assumption and usefulness of a broad approach in the definition and assessment of decision-making skills in human service professions in general, and of administrative officers in social Insurance agencies in particular. Recommendations for future research and the implications of the results are discussed. (Less)
Kristina Tamm Hallström - One of the best experts on this subject based on the ideXlab platform.
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The development of the management accountant's role revisited: An example from the Swedish Social Insurance Agency
Financial Accountability & Management, 2018Co-Authors: Mikael Holmgren Caicedo, Maria Mårtensson, Kristina Tamm HallströmAbstract:This study traces the development of the management accountant (MA) role at the Swedish Social Insurance Agency (SIA). In 2012, the Agency began a reformation by implementing the Lean management sy ...
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The Development of the Management Accountant's Role Revisited: An Example from the Swedish Social Insurance Agency
2017Co-Authors: Mikael Holmgren Caicedo, Maria Mårtensson, Kristina Tamm HallströmAbstract:This study traces the development of the management accountant (MA) role at the Swedish Social Insurance Agency (SIA). In 2012, the Agency began a reformation by implementing the Lean management system in hopes of increasing customer trust. The results of this study show that the authority of the MA rests on decentralisation and the proximity of MAs to managers, as previous research has shown, and more specifically on a definitional and a moral prerogative that may or may not be awarded to MAs enabling them to act as de facto managers. The study shows how the role of the SIA’s operative level MAs changed into a helpdesk function with the role of assisting other groups to help themselves, in this case operative-level teams that had begun performing management accounting tasks. Thus, this study bears witness not to the expansion and hybridisation of existing MA roles, but to the reduction in authority and de-hybridisation of the MA role, from business partner to a pedagogical role on a consultative basis.
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Coaching on demand : The role of the management accountant at the Swedish Social Insurance Agency
2015Co-Authors: Kristina Tamm Hallström, Mikael Holmgren Caicedo, Maria MårtenssonAbstract:Coaching on demand : The role of the management accountant at the Swedish Social Insurance Agency
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Continuities and discontinuities of management accounting and control : introducing Lean at the Swedish Social Insurance Agency
2014Co-Authors: Mikael Holmgren, Maria Mårtensson Hansson, Kristina Tamm HallströmAbstract:This paper aims to contribute to the understanding of NPM’s aftermath. During the past few decades NPM has been highly influential on management accounting and control practices in the public sector around the world. As an unintended consequence in some public organizations, management accounting and control has become characterized by a strict command and control practice where e.g. attempts to decentralize have paradoxically led to increased centralized control and where focus on efficiency and results has resulted in detailed performance measurements. Some even argue that NPM is the 21st century’s version of scientific management. However, NPM has more recently been challenged and alternatives have been suggested. Thus, different values as well as softer management accounting and control practices have been proposed. Based on a study of management accounting and control practices in the Swedish Social Insurance Agency, this paper analyzes whether the Agency’s Lean reform is just a lip-service to show that it is doing something to take action against negative consequences of previous NPM reforms – thus a continuation of NPM – or/and something new, a discontinuation of NPM.
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Engaging in classifications and standardizations : lean public management in public preschools and the social Insurance Agency in Sweden
2013Co-Authors: Renita Thedvall, Kristina Tamm HallströmAbstract:Engaging in classifications and standardizations : lean public management in public preschools and the social Insurance Agency in Sweden
