Interpersonal Trust

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The Experts below are selected from a list of 18588 Experts worldwide ranked by ideXlab platform

Lina Zhou - One of the best experts on this subject based on the ideXlab platform.

  • effects of culture social presence and group composition on Trust in technology supported decision making groups
    Information Systems Journal, 2010
    Co-Authors: Paul Benjamin Lowry, Dongsong Zhang, Lina Zhou
    Abstract:

    This study examines Trust in technology-supported groups from the perspectives of culture, social presence and group composition. Our results demonstrate that, in culturally homogeneous groups, individualism has a negative impact on the level of Interpersonal Trust; however, in culturally heterogeneous groups consisting of Chinese and U.S. participants, individualism has a positive impact on Interpersonal Trust among members. There were also significant differences in the level of Trust between homogeneous Chinese groups and heterogeneous groups consisting of Chinese and U.S. participants. In addition, the mediating role of communication quality was identified to explain the effect for Trust-of social presence on Trust. These findings have important implications on building and communication in global technology-supported decision-making groups.

  • effects of culture social presence and group composition on Trust in technology supported decision making groups
    2010
    Co-Authors: Paul Benjamin Lowry, Dongsong Zhang, Lina Zhou
    Abstract:

    This study examines Trust in technology-supported groups from the perspectives of culture, social presence, and group composition. Our results demonstrate that, in culturally homogeneous groups, individualism has a negative impact on the level of Interpersonal Trust; however, in culturally heterogeneous groups consisting of Chinese and U.S. participants, individualism has a positive impact on Interpersonal Trust among members. There were also significant differences in the level of Trust between homogeneous Chinese groups and heterogeneous groups consisting of Chinese and U.S. participants. In addition, the mediating role of communication quality was identified to explain the effect of social presence on Trust. These findings have important implications for building Trust and communication in global technology-supported, decision-making groups. (If you need the latest version of the paper, please send email request to Paul.Lowry.PhD@gmail.com and I will be happy to send it to you.)

Daniel Z Levin - One of the best experts on this subject based on the ideXlab platform.

  • nurturing Interpersonal Trust in knowledge sharing networks
    Academy of Management Perspectives, 2003
    Co-Authors: Lisa C Abrams, Rob Cross, Eric Lesser, Daniel Z Levin
    Abstract:

    Executive Overview In many organizations, informal networks are the primary means by which employees find information, solve complex problems, and learn how to do their work. Two forms of Interpersonal TrustTrust in a person's competence and in a person's benevolence—enable effective knowledge creation and sharing in these networks. Yet, though conceptually appealing, Trust is an elusive concept that is often difficult for managers to influence. We conducted interviews in 20 organizations to identify ways in which Interpersonal Trust in a knowledge-sharing context develops. Based on this work, we summarize behaviors (e.g., discretion, consistency, collaboration) and practices (e.g., building shared vision, ensuring transparency in decision-making, holding people accountable for Trust) for managers interested in promoting Trust (and thereby knowledge creation and sharing) within their own organizations.

Bat Batjargal - One of the best experts on this subject based on the ideXlab platform.

Felix Eschenburg - One of the best experts on this subject based on the ideXlab platform.

  • avatar mediated networking increasing social presence and Interpersonal Trust in net based collaborations
    Human Communication Research, 2008
    Co-Authors: Gary Bente, Sabine Ruggenberg, Nicole C Kramer, Felix Eschenburg
    Abstract:

    This study analyzes the influence of avatars on social presence, Interpersonal Trust, perceived communication quality, nonverbal behavior, and visual attention in Net-based collaborations using a comparative approach. A real-time communication window including a special avatar interface was integrated into a shared collaborative workspace. Communication modes under investigation were text chat, audio, audio-video, and avatar. Significant differences were found between text chat and all other communication modalities in perceived intimateness, co-presence, and emotionally-based Trust. Microanalyses of nonverbal activity and visual attention point to similarities between video and avatar modes, both showing higher levels of exposure to the virtual other and visual attention, in particular in the initial phase of interaction as compared to text and audio.

Birgit Renzl - One of the best experts on this subject based on the ideXlab platform.

  • Trust in management and knowledge sharing the mediating effects of fear and knowledge documentation
    Omega-international Journal of Management Science, 2008
    Co-Authors: Birgit Renzl
    Abstract:

    Knowledge sharing within and between teams is of vital importance for organizations. The influence of Interpersonal Trust in general and Trust in management in particular on knowledge sharing is evident. However, it is not clear how the relationship between Interpersonal Trust and knowledge sharing works. This study provides a better understanding of that relationship by demonstrating that fear of losing one's unique value and knowledge documentation have a mediating effect on the relationship between Trust in management and knowledge sharing. Specifically, Trust in management increases knowledge sharing through reducing fear of losing one's unique value and improving willingness to document knowledge. These findings have important implications at both a managerial and theoretical level. For managers, this paper emphasizes the individual's central role in the knowledge sharing process in terms of knowledge documentation and fear of losing one's unique value. On the theoretical level, this study provides empirical evidence for two mechanisms that help explain the effect of Trust in management on knowledge sharing. In future research, this study could be extended to include other psychosocial phenomena that enable knowledge sharing in organizations.