Management Competency

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Kevin Omarah - One of the best experts on this subject based on the ideXlab platform.

  • the influence of supply chain Management Competency on customer satisfaction and shareholder value
    Supply Chain Management, 2012
    Co-Authors: Alexander E Ellinger, Frank G Adams, Debra Hofman, Hyunju Shin, William Magnus Northington, Kevin Omarah
    Abstract:

    Purpose – The relationship between supply chain Management (SCM) Competency and firm performance is not well established empirically. This is largely because proven metrics for quantifying the effects of SCM are scarce. Drawing on the strategic managerial concept of supply chain orientation as a source of competitive advantage, this paper aims to apply three independent sources of secondary data to examine the influence of SCM Competency on two important firm performance metrics: customer satisfaction and shareholder value.Design/methodology/approach – SCM Competency is assessed with data from the expert opinion element of Gartner Supply Chain Group's (formerly AMR Research) supply chain top 25 rankings; the American Customer Satisfaction Index (ACSI) database and the recently developed Economic Value Added (EVA) Momentum financial metric are utilized as outcome measures.Findings – Firms recognized by peers and experts for superior SCM Competency exhibit higher levels of customer satisfaction and sharehol...

  • supply chain Management Competency and firm financial success
    Journal of Business Logistics, 2011
    Co-Authors: Alexander E Ellinger, Malini Natarajarathinam, Frank G Adams, Brian J Gray, Debra Hofman, Kevin Omarah
    Abstract:

    Supply chain Management (SCM) plays a major role in creating (or destroying) shareholder value by influencing the three major drivers of firm financial performance: revenue, operating costs, and working capital. Yet, the relationship between SCM Competency and firm financial performance is not well-established. Drawing on the resource-based view of the firm, this study assesses this relationship using Delphi-style opinion data from AMR Research’s Supply Chain Top 25 rankings to assess SCM Competency and Altman’s (1968)Z-score statistic as the measure of financial success. The study findings show that firms recognized by industry experts for SCM Competency have significantly higher Z-scores than their close competitors and industry averages.

S Gardner - One of the best experts on this subject based on the ideXlab platform.

  • stress Management Competency framework in english policing
    Occupational Medicine, 2020
    Co-Authors: Jonathan Houdmont, Liza Jachens, Raymond Randall, J Colwell, S Gardner
    Abstract:

    Background The UK Health and Safety Executive’s Stress Management Competency Framework and associated questionnaire, the Stress Management Competency Indicator Tool (SMCIT), address line managers’ behaviours across four Competency areas. The application in policing remains unexplored. Aims This study profiled English police officers’ perception of their line managers’ competencies in the framework areas. The odds of experiencing poor mental wellbeing and work attitudes associated with having a line manager with a development need on each Competency area were tested. Methods Two hundred and sixty-three police officers completed a survey comprising the SMCIT and measures of psychological distress, resilience and work engagement. Bivariate correlations were calculated to identify patterns of relationships between variables. Binary logistic regression analyses tested the odds of psychological distress caseness, low resilience and low work engagement being associated with officers’ perception of their line manager having a development need on the SMCIT criteria. Results Approximately half the participants reported their line manager had a development need on the ‘Managing and Communicating Existing and Future Work’, ‘Managing the Individual Within the Team’ and ‘Reasoning and Managing Difficult Situations’ competencies, and one quarter on the ‘Respectful and Responsible: Managing Emotions and Having Integrity’ Competency. Officers’ rating of their line manager having a development need on the four Competency areas was associated with up to four-fold elevated odds of each undesirable state. Conclusions The framework Competency areas are relevant to English policing and offer a basis for stress reduction interventions targeted at line managers’ behaviours.

  • Stress Management Competency Framework in English policing.
    Occupational Medicine, 2019
    Co-Authors: Jonathan Houdmont, Liza Jachens, Raymond Randall, J Colwell, S Gardner
    Abstract:

    BACKGROUND: The UK Health and Safety Executive's Stress Management Competency Framework and associated questionnaire, the Stress Management Competency Indicator Tool (SMCIT), address line managers' behaviours across four Competency areas. The application in policing remains unexplored. AIMS: This study profiled English police officers' perception of their line managers' competencies in the framework areas. The odds of experiencing poor mental wellbeing and work attitudes associated with having a line manager with a development need on each Competency area were tested. METHODS: Two hundred and sixty-three police officers completed a survey comprising the SMCIT and measures of psychological distress, resilience and work engagement. Bivariate correlations were calculated to identify patterns of relationships between variables. Binary logistic regression analyses tested the odds of psychological distress caseness, low resilience and low work engagement being associated with officers' perception of their line manager having a development need on the SMCIT criteria. RESULTS: Approximately half the participants reported their line manager had a development need on the 'Managing and Communicating Existing and Future Work', 'Managing the Individual Within the Team' and 'Reasoning and Managing Difficult Situations' competencies, and one quarter on the 'Respectful and Responsible: Managing Emotions and Having Integrity' Competency. Officers' rating of their line manager having a development need on the four Competency areas was associated with up to four-fold elevated odds of each undesirable state. CONCLUSIONS: The framework Competency areas are relevant to English policing and offer a basis for stress reduction interventions targeted at line managers' behaviours.

Alexander E Ellinger - One of the best experts on this subject based on the ideXlab platform.

  • the influence of supply chain Management Competency on customer satisfaction and shareholder value
    Supply Chain Management, 2012
    Co-Authors: Alexander E Ellinger, Frank G Adams, Debra Hofman, Hyunju Shin, William Magnus Northington, Kevin Omarah
    Abstract:

    Purpose – The relationship between supply chain Management (SCM) Competency and firm performance is not well established empirically. This is largely because proven metrics for quantifying the effects of SCM are scarce. Drawing on the strategic managerial concept of supply chain orientation as a source of competitive advantage, this paper aims to apply three independent sources of secondary data to examine the influence of SCM Competency on two important firm performance metrics: customer satisfaction and shareholder value.Design/methodology/approach – SCM Competency is assessed with data from the expert opinion element of Gartner Supply Chain Group's (formerly AMR Research) supply chain top 25 rankings; the American Customer Satisfaction Index (ACSI) database and the recently developed Economic Value Added (EVA) Momentum financial metric are utilized as outcome measures.Findings – Firms recognized by peers and experts for superior SCM Competency exhibit higher levels of customer satisfaction and sharehol...

  • supply chain Management Competency and firm financial success
    Journal of Business Logistics, 2011
    Co-Authors: Alexander E Ellinger, Malini Natarajarathinam, Frank G Adams, Brian J Gray, Debra Hofman, Kevin Omarah
    Abstract:

    Supply chain Management (SCM) plays a major role in creating (or destroying) shareholder value by influencing the three major drivers of firm financial performance: revenue, operating costs, and working capital. Yet, the relationship between SCM Competency and firm financial performance is not well-established. Drawing on the resource-based view of the firm, this study assesses this relationship using Delphi-style opinion data from AMR Research’s Supply Chain Top 25 rankings to assess SCM Competency and Altman’s (1968)Z-score statistic as the measure of financial success. The study findings show that firms recognized by industry experts for SCM Competency have significantly higher Z-scores than their close competitors and industry averages.

Guido Sarchielli - One of the best experts on this subject based on the ideXlab platform.

  • reducing psychosocial risks through supervisors development a contribution for a brief version of the stress Management Competency indicator tool
    Science of The Total Environment, 2015
    Co-Authors: Stefano Toderi, Andrea Gaggia, Cristian Balducci, Guido Sarchielli
    Abstract:

    Abstract With the recent changes in the world of work psychosocial risks are increasingly prevalent, causing work stress and physical and mental illnesses, which have a tremendous impact on public health and social participation. Supervisors' behaviour development was proposed as an innovative intervention that can reduce psychosocial risks. The “Stress Management Competency Indicator Tool” is one of the most important questionnaires that assess managers' preventive behaviour. However, its psychometric properties have never been evaluated and the length of the questionnaire (66 items) limits its practical applicability. The aim of this study was to contribute to the development of the questionnaire by providing psychometric evidence on a brief version of the tool focusing on the “Managing and Communicating existing and future Work” cluster of behaviours, which has been found to be the crucial one in terms of stress prevention. A questionnaire was administered to 178 employees of two Italian public organizations (a municipality and a hospital), measuring the supervisors' “Managing and Communicating existing and future Work” Competency, and the affective well-being and work team effectiveness. The results showed excellent psychometric properties of the supervisors' behaviour scale and confirmed the expected relationships with criterion outcomes (affective well-being and team effectiveness). Overall, the factorial structure and dimensionality, the construct validity and reliability, and the concurrent validity of the tool were strongly supported by this study. We concluded that the brief version of the scale is a valid and reliable measure that can be easily used in practice and that can contribute to the development of research and practice on this topic.

Jonathan Houdmont - One of the best experts on this subject based on the ideXlab platform.

  • stress Management Competency framework in english policing
    Occupational Medicine, 2020
    Co-Authors: Jonathan Houdmont, Liza Jachens, Raymond Randall, J Colwell, S Gardner
    Abstract:

    Background The UK Health and Safety Executive’s Stress Management Competency Framework and associated questionnaire, the Stress Management Competency Indicator Tool (SMCIT), address line managers’ behaviours across four Competency areas. The application in policing remains unexplored. Aims This study profiled English police officers’ perception of their line managers’ competencies in the framework areas. The odds of experiencing poor mental wellbeing and work attitudes associated with having a line manager with a development need on each Competency area were tested. Methods Two hundred and sixty-three police officers completed a survey comprising the SMCIT and measures of psychological distress, resilience and work engagement. Bivariate correlations were calculated to identify patterns of relationships between variables. Binary logistic regression analyses tested the odds of psychological distress caseness, low resilience and low work engagement being associated with officers’ perception of their line manager having a development need on the SMCIT criteria. Results Approximately half the participants reported their line manager had a development need on the ‘Managing and Communicating Existing and Future Work’, ‘Managing the Individual Within the Team’ and ‘Reasoning and Managing Difficult Situations’ competencies, and one quarter on the ‘Respectful and Responsible: Managing Emotions and Having Integrity’ Competency. Officers’ rating of their line manager having a development need on the four Competency areas was associated with up to four-fold elevated odds of each undesirable state. Conclusions The framework Competency areas are relevant to English policing and offer a basis for stress reduction interventions targeted at line managers’ behaviours.

  • Stress Management Competency Framework in English policing.
    Occupational Medicine, 2019
    Co-Authors: Jonathan Houdmont, Liza Jachens, Raymond Randall, J Colwell, S Gardner
    Abstract:

    BACKGROUND: The UK Health and Safety Executive's Stress Management Competency Framework and associated questionnaire, the Stress Management Competency Indicator Tool (SMCIT), address line managers' behaviours across four Competency areas. The application in policing remains unexplored. AIMS: This study profiled English police officers' perception of their line managers' competencies in the framework areas. The odds of experiencing poor mental wellbeing and work attitudes associated with having a line manager with a development need on each Competency area were tested. METHODS: Two hundred and sixty-three police officers completed a survey comprising the SMCIT and measures of psychological distress, resilience and work engagement. Bivariate correlations were calculated to identify patterns of relationships between variables. Binary logistic regression analyses tested the odds of psychological distress caseness, low resilience and low work engagement being associated with officers' perception of their line manager having a development need on the SMCIT criteria. RESULTS: Approximately half the participants reported their line manager had a development need on the 'Managing and Communicating Existing and Future Work', 'Managing the Individual Within the Team' and 'Reasoning and Managing Difficult Situations' competencies, and one quarter on the 'Respectful and Responsible: Managing Emotions and Having Integrity' Competency. Officers' rating of their line manager having a development need on the four Competency areas was associated with up to four-fold elevated odds of each undesirable state. CONCLUSIONS: The framework Competency areas are relevant to English policing and offer a basis for stress reduction interventions targeted at line managers' behaviours.