The Experts below are selected from a list of 1758 Experts worldwide ranked by ideXlab platform
Taeshik Gong - One of the best experts on this subject based on the ideXlab platform.
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customer value co creation Behavior scale development and validation
Journal of Business Research, 2013Co-Authors: Youjae Yi, Taeshik GongAbstract:This investigation reports a series of four studies leading to the development and validation of a customer value co-creation Behavior scale. The scale comprises two dimensions: customer Participation Behavior and customer citizenship Behavior, with each dimension having four components. The elements of customer Participation Behavior include information seeking, information sharing, responsible Behavior, and personal interaction, whereas the aspects of customer citizenship Behavior are feedback, advocacy, helping, and tolerance. The scale is multidimensional and hierarchical, and it exhibits internal consistency reliability, construct validity, and nomological validity. This study also shows that customer Participation Behavior and customer citizenship Behavior exhibit different patterns of antecedents and consequences.
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Customer value co-creation Behavior: Scale development and validation
Journal of Business Research, 2013Co-Authors: Youjae Yi, Taeshik GongAbstract:This investigation reports a series of four studies leading to the development and validation of a customer value co-creation Behavior scale. The scale comprises two dimensions: customer Participation Behavior and customer citizenship Behavior, with each dimension having four components. The elements of customer Participation Behavior include information seeking, information sharing, responsible Behavior, and personal interaction, whereas the aspects of customer citizenship Behavior are feedback, advocacy, helping, and tolerance. The scale is multidimensional and hierarchical, and it exhibits internal consistency reliability, construct validity, and nomological validity. This study also shows that customer Participation Behavior and customer citizenship Behavior exhibit different patterns of antecedents and consequences. © 2012 Elsevier Inc.
Makoto Chikaraishi - One of the best experts on this subject based on the ideXlab platform.
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representing the influence of multiple social interactions on monthly tourism Participation Behavior
Tourism Management, 2013Co-Authors: Lingling Wu, Junyi Zhang, Makoto ChikaraishiAbstract:Based on Japanese panel data derived from 12 monthly waves and 1253 questionnaires, the study examines the impact of social interactions on tourism Participation. Social interactions are classified into three types: namely, endogenous, exogenous and correlated effects. It is empirically confirmed that endogenous social effects have significant influences on tourism Participation Behavior. For example, it is found that interactions with people of the same income groups (an example of endogenous social effects) are generally significant across most months of the year. However, it is worth noting that endogenous social effects will be overestimated if the correlated social effect is not taken into account. The results suggest that social multiplier effects can be discerned that have potential implications for promotion and management of tourism Participation rates.
Youjae Yi - One of the best experts on this subject based on the ideXlab platform.
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customer value co creation Behavior scale development and validation
Journal of Business Research, 2013Co-Authors: Youjae Yi, Taeshik GongAbstract:This investigation reports a series of four studies leading to the development and validation of a customer value co-creation Behavior scale. The scale comprises two dimensions: customer Participation Behavior and customer citizenship Behavior, with each dimension having four components. The elements of customer Participation Behavior include information seeking, information sharing, responsible Behavior, and personal interaction, whereas the aspects of customer citizenship Behavior are feedback, advocacy, helping, and tolerance. The scale is multidimensional and hierarchical, and it exhibits internal consistency reliability, construct validity, and nomological validity. This study also shows that customer Participation Behavior and customer citizenship Behavior exhibit different patterns of antecedents and consequences.
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Customer value co-creation Behavior: Scale development and validation
Journal of Business Research, 2013Co-Authors: Youjae Yi, Taeshik GongAbstract:This investigation reports a series of four studies leading to the development and validation of a customer value co-creation Behavior scale. The scale comprises two dimensions: customer Participation Behavior and customer citizenship Behavior, with each dimension having four components. The elements of customer Participation Behavior include information seeking, information sharing, responsible Behavior, and personal interaction, whereas the aspects of customer citizenship Behavior are feedback, advocacy, helping, and tolerance. The scale is multidimensional and hierarchical, and it exhibits internal consistency reliability, construct validity, and nomological validity. This study also shows that customer Participation Behavior and customer citizenship Behavior exhibit different patterns of antecedents and consequences. © 2012 Elsevier Inc.
Lingling Wu - One of the best experts on this subject based on the ideXlab platform.
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representing the influence of multiple social interactions on monthly tourism Participation Behavior
Tourism Management, 2013Co-Authors: Lingling Wu, Junyi Zhang, Makoto ChikaraishiAbstract:Based on Japanese panel data derived from 12 monthly waves and 1253 questionnaires, the study examines the impact of social interactions on tourism Participation. Social interactions are classified into three types: namely, endogenous, exogenous and correlated effects. It is empirically confirmed that endogenous social effects have significant influences on tourism Participation Behavior. For example, it is found that interactions with people of the same income groups (an example of endogenous social effects) are generally significant across most months of the year. However, it is worth noting that endogenous social effects will be overestimated if the correlated social effect is not taken into account. The results suggest that social multiplier effects can be discerned that have potential implications for promotion and management of tourism Participation rates.
Junyi Zhang - One of the best experts on this subject based on the ideXlab platform.
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representing the influence of multiple social interactions on monthly tourism Participation Behavior
Tourism Management, 2013Co-Authors: Lingling Wu, Junyi Zhang, Makoto ChikaraishiAbstract:Based on Japanese panel data derived from 12 monthly waves and 1253 questionnaires, the study examines the impact of social interactions on tourism Participation. Social interactions are classified into three types: namely, endogenous, exogenous and correlated effects. It is empirically confirmed that endogenous social effects have significant influences on tourism Participation Behavior. For example, it is found that interactions with people of the same income groups (an example of endogenous social effects) are generally significant across most months of the year. However, it is worth noting that endogenous social effects will be overestimated if the correlated social effect is not taken into account. The results suggest that social multiplier effects can be discerned that have potential implications for promotion and management of tourism Participation rates.
