The Experts below are selected from a list of 117 Experts worldwide ranked by ideXlab platform

Lisa F. Seymour - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a business Process Owner competency framework was developed and discussed. The framework shows that business Process Owners require competencies in core business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of business Process management.

  • towards a framework of Process Owner competencies and tasks
    South African Institute of Computer Scientists and Information Technologists, 2016
    Co-Authors: Alfred Rudman, Malcolm Garbutt, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organisations. However there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. Sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organisations in South Africa. The first set highlighted business Process management, interpersonal, and holistic thinking competencies while from a tasks perspective Process measuring, customer experience, staffing, and Process improvement were highly ranked. Nonetheless Process orientation was found to be more aspirational than applied which was ascribed in part to a lack of business Process education.

Malcolm Garbutt - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a business Process Owner competency framework was developed and discussed. The framework shows that business Process Owners require competencies in core business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of business Process management.

  • towards a framework of Process Owner competencies and tasks
    South African Institute of Computer Scientists and Information Technologists, 2016
    Co-Authors: Alfred Rudman, Malcolm Garbutt, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organisations. However there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. Sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organisations in South Africa. The first set highlighted business Process management, interpersonal, and holistic thinking competencies while from a tasks perspective Process measuring, customer experience, staffing, and Process improvement were highly ranked. Nonetheless Process orientation was found to be more aspirational than applied which was ascribed in part to a lack of business Process education.

Alfred Rudman - One of the best experts on this subject based on the ideXlab platform.

  • Toward a Business Process Owner Competency Framework
    South African Computer Journal, 2017
    Co-Authors: Malcolm Garbutt, Alfred Rudman, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organizations. However, there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. In this study, sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organizations in South Africa. The findings were compared to the BPTrends report “State of the Business Process Management Market 2016”. Common themes were identified and validated against recent literature. Based on the validated themes a business Process Owner competency framework was developed and discussed. The framework shows that business Process Owners require competencies in core business Process management, strategic alignment, determining organizational goals, governance, documentation, training, and systemic thinking. The competencies and tasks identified provide a practical contribution to practitioners and recruiters in the field, while the framework adds a theoretical contribution to the field of business Process management.

  • towards a framework of Process Owner competencies and tasks
    South African Institute of Computer Scientists and Information Technologists, 2016
    Co-Authors: Alfred Rudman, Malcolm Garbutt, Lisa F. Seymour
    Abstract:

    Process Owners are vital to the establishment and functioning of Process oriented organisations. However there is a paucity of understanding regarding the tasks Process Owners should undertake and what competencies they require. Sets of Process Owner competencies and Process Owner tasks emerged from interviews with executives from three financial services organisations in South Africa. The first set highlighted business Process management, interpersonal, and holistic thinking competencies while from a tasks perspective Process measuring, customer experience, staffing, and Process improvement were highly ranked. Nonetheless Process orientation was found to be more aspirational than applied which was ascribed in part to a lack of business Process education.

Dees Bram - One of the best experts on this subject based on the ideXlab platform.

  • Developments in the innovation phase: Creating a model of important factors for radically new technologies in the innovation phase
    2019
    Co-Authors: Dees Bram
    Abstract:

    Radically new technologies, of which ‘the functionality was new to the market or the price-performance ratio was much better than contemporary products’ (Ortt, 2012), can be both risky and rewarding to develop. The innovation phase is the period from invention of a radically new technology until the first market introduction. This research into the first phase develops a model that provides guidance during the innovation phase. The main research question is: How can important factors that help or hinder the development of radically new technologies during the innovation phase be modelled? A literature review, to understand the role of the innovation phase in innovation models, uses papers from several fields of research: S-curve, pattern of development and diffusion, conditions for large-scale diffusion, Strategic Niche Management, Minnesota Innovation Research Program, Fuzzy Front End, and Sectoral Systems of Innovation. A second literature review, to understand characteristics of the innovation phase, is performed, using the same fields of research as in the first literature review, but complemented with more applied research that provides even more empirical data through case studies. All topics of interest from both the innovation models in the first literature review and all claims in the second literature review, come together in the search of factors for the innovation phase. Two case studies are performed: 3D printing and Augmented Reality. Both case studies provide new insights and improvements to the list of factors. The centre of the model is formed by a group of five factors. Those five factors go from Expectations to Strategy to Resource to Knowledge to Product. The Innovator is the self-appointed Process Owner who wants to create the product. The Innovator tries to manage those five central factors to maximally improve the technology’s chances. There is a special role for Resources, because insufficient focus on this factor results in a complete stop of all development efforts. The four other factors all have influence on the five central factors. It is up to the Innovators to increase help to the five central factors and to decrease any problems. Examples are to use demonstrations to increase expectations or to secure funding, or to deal with a complete lack of demand for the technology, or with laws that prohibit the product from commercialization. An important limitation to the research is the hindsight bias in which the definition of a technology is based on what the technology eventually became. It is also hard to prove a model that is based on factors: the best option is to make it as plausible as possible. The most important recommendations are to add a measurement of the number of Innovators to the innovation phase of the pattern of development and diffusion, to explore the transition from the innovation phase to the market adaptation phase, and to formulate strategies for the innovation phase, based on this model and its factors.Management of Technolog

Vozza Valeria - One of the best experts on this subject based on the ideXlab platform.

  • Configurazione e Customizzazione di SAP R/3 - modulo Sales & Distribution per l'ottimizzazione del Processo di Customer Order Management
    'Pisa University Press', 2052
    Co-Authors: Vozza Valeria
    Abstract:

    In questo elaborato si vuole descrivere l’attività di stage svolta presso TD Group SpA. Esso è suddiviso in due parti: nella prima si introduce il contesto, che è quello dei sistemi gestionali integrati e si descrivono le caratteristiche generali del sistema informativo SAP R/3. La seconda parte più tecnica si focalizza sull’introduzione agli elementi del modulo SD - Sales and Distribution (Modulo Vendite) del sistema informativo SAP R/3, risultanti utili per le successive fasi del progetto di roll-out svolto per un’organizzazione cliente. In particolare, la parte implementativa a cui si è patecipato in affiancamento a consulenti SAP prevede: l’analisi del sistema dell’azienda cliente (avvenuto con accesso al sistema in remoto e lo studio del blueprint relativo), la partecipazione alle prime fasi dell Processo di roll-out del sistema presso la filiale in loco (costituita da incontri e riunioni con Process Owner e key users) e infine, la gestione delle modifiche richieste sul modulo Vendite del sistema riguardanti la gestione dei testi, il cambiamento delle aliquote e il controllo dei limiti di credito e la consegna in conto visione