Public Service Delivery

14,000,000 Leading Edge Experts on the ideXlab platform

Scan Science and Technology

Contact Leading Edge Experts & Companies

Scan Science and Technology

Contact Leading Edge Experts & Companies

The Experts below are selected from a list of 51864 Experts worldwide ranked by ideXlab platform

Emilie Chanceline Kinfack - One of the best experts on this subject based on the ideXlab platform.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • protesting for improved Public Service Delivery in south africa s sedibeng district
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • An analysis of citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa
    International Journal of Social Economics, 2012
    Co-Authors: Oludele Akinloye Akinboade, Emilie Chanceline Kinfack, Mandisa Putuma Mokwena
    Abstract:

    Purpose – The purpose of this paper is to analyze citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi, Emfuleni and Midvaal.Design/methodology/approach – The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng district municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study and descriptive and inferential statistics approaches were used. The focus was on citizen satisfaction with Public Service Delivery in health care, housing, water, electricity, solid waste removal, community Services or overall physical appearance of the community, cutting crimes and job creation.Findings – Respondents are most dissatisfied with roads maintenance, government efforts to create jobs and reduce crime. Respondents from Emfuleni local municipality hold more positive feelings about pub...

Oludele Akinloye Akinboade - One of the best experts on this subject based on the ideXlab platform.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • protesting for improved Public Service Delivery in south africa s sedibeng district
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • An analysis of citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa
    International Journal of Social Economics, 2012
    Co-Authors: Oludele Akinloye Akinboade, Emilie Chanceline Kinfack, Mandisa Putuma Mokwena
    Abstract:

    Purpose – The purpose of this paper is to analyze citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi, Emfuleni and Midvaal.Design/methodology/approach – The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng district municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study and descriptive and inferential statistics approaches were used. The focus was on citizen satisfaction with Public Service Delivery in health care, housing, water, electricity, solid waste removal, community Services or overall physical appearance of the community, cutting crimes and job creation.Findings – Respondents are most dissatisfied with roads maintenance, government efforts to create jobs and reduce crime. Respondents from Emfuleni local municipality hold more positive feelings about pub...

Bart Minten - One of the best experts on this subject based on the ideXlab platform.

  • Geography of Public Service Delivery in rural Ethiopia.
    World development, 2020
    Co-Authors: Gashaw Tadesse Abate, Mekdim Dereje, Kalle Hirvonen, Bart Minten
    Abstract:

    Abstract Remote areas are often characterized by lower welfare outcomes due to economic disadvantages and higher transaction costs for trade. But their poorer situation may also be linked to worse Public Service Delivery. Relying on large household surveys in rural Ethiopia, we explore this by assessing the association of two measures of remoteness – (1) the distance of Service centers to district capitals and (2) the distance of households to Service centers (the last mile) – with Public Service Delivery in agriculture and health sectors. In the agriculture sector, we document statistically significant and economically meaningful associations between exposure to agriculture extension and the two measures of remoteness. For health extension, only the last mile matters. These differences between the two sectors could be due to the fact that more remote villages tend to have fewer agriculture extension workers who also put in fewer hours than their peers in more connected areas. This does not apply in the health sector. These findings provide valuable inputs for policymakers aiming to improve inclusiveness in poor rural areas.

  • Geography of Public Service Delivery in rural Ethiopia
    2019
    Co-Authors: Gashaw Tadesse Abate, Mekdim Dereje, Kalle Hirvonen, Bart Minten
    Abstract:

    Remote areas are often characterized by lower welfare outcomes due to economic disadvantages and higher transaction costs for trade. But their worse situation may also be linked to worse Public Service Delivery. Relying on large household surveys in rural Ethiopia, we explore this by assessing the association of two measures of remoteness – (1) the distance of villages and primary Service centers to district capitals and (2) the distance of households to Service centers (the last mile) – with Public Service Delivery in agriculture and health sectors. In the agriculture sector, we document statistically significant and economically meaningful associations between exposure to agriculture extension and the two measures of remoteness. For health extension, only the last mile matters. These differences between the two sectors could be due to the fact that more remote villages tend to have fewer agriculture extension workers who also put in fewer hours than their peers in more connected areas. This does not apply in the health sector. These findings provide valuable inputs for policymakers aiming to improve inclusiveness in poor rural areas.

Mandisa Putuma Mokwena - One of the best experts on this subject based on the ideXlab platform.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • Protesting for Improved Public Service Delivery in South Africa’s Sedibeng District
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • protesting for improved Public Service Delivery in south africa s sedibeng district
    Social Indicators Research, 2014
    Co-Authors: Oludele Akinloye Akinboade, Mandisa Putuma Mokwena, Emilie Chanceline Kinfack
    Abstract:

    Studies that provide insight into citizen participation in Public Services Delivery protests in Africa are very few. The paper discusses Citizens participation in Public Service Delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities namely Lesedi, Emfuleni and Midvaal. The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng District Municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study. Descriptive and inferential statistics approaches were used in the analysis. Overall, the average level of satisfaction with Public Service Delivery is quite low. There are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by age of protesters in respect of water supply, electricity provision and solid waste removal. Also, there are highly significant differences in the mean ranking of satisfaction with Public Service Delivery by district for all Service categories. There is a clear link between perception of municipal governance and participation in street protests. It is important for Public Service Delivery in Sedibeng Municipality to improve so that citizens Public confidence could rise. Municipal authorities need to explore more avenues for Public consultation especially given the cultural impediment that citizens have regarding challenging leaders in Public. Prompt action needs to be taken to address development challenges identified by residents as envisioned in the objectives of civic engagement in municipal planning. It is important to improve municipal governance which the protesters are particularly concerned about. Service Delivery suggestions made at ward meetings should be provided by the municipality. These include those of improved roads, crime fighting and job creation are also essential to any effort to improve Service Delivery in Sedibeng municipality. It is also important for politicians to refrain from making empty promises or creating unrealistic expectations. Public Services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Improving Public Service Delivery is one of the biggest challenges confronting local administration in Africa. Studies that provide link citizens satisfaction with Public Services Delivery with participation in street protests in Africa are very few. This study hence makes an important contribution to our understanding of this important field.

  • An analysis of citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa
    International Journal of Social Economics, 2012
    Co-Authors: Oludele Akinloye Akinboade, Emilie Chanceline Kinfack, Mandisa Putuma Mokwena
    Abstract:

    Purpose – The purpose of this paper is to analyze citizen satisfaction with Public Service Delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi, Emfuleni and Midvaal.Design/methodology/approach – The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng district municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study and descriptive and inferential statistics approaches were used. The focus was on citizen satisfaction with Public Service Delivery in health care, housing, water, electricity, solid waste removal, community Services or overall physical appearance of the community, cutting crimes and job creation.Findings – Respondents are most dissatisfied with roads maintenance, government efforts to create jobs and reduce crime. Respondents from Emfuleni local municipality hold more positive feelings about pub...

Helen Haugh - One of the best experts on this subject based on the ideXlab platform.

  • social economy involvement in Public Service Delivery community engagement and accountability
    Regional Studies, 2009
    Co-Authors: Marialaura Di Domenico, Paul Tracey, Helen Haugh
    Abstract:

    Di Domenico M., Tracey P. and Haugh H. Social economy involvement in Public Service Delivery: community engagement and accountability, Regional Studies. This paper considers the policy changes that have led to the outsourcing of contracts for the Delivery of Public Services in the UK, with a focus on the role of social economy organizations. Specifically, the paper critiques the arguments in favour of social economy involvement in Public Service Delivery, and suggests that increased reliance on the sector poses particular challenges with respect to community engagement and local accountability. It goes on to argue that a relatively new form of community-based organization – the Development Trust – is potentially well positioned to address these challenges. Di Domenico M., Tracey P. et Haugh H. Implication de l'economie sociale dans la fourniture de Services Publics: engagement et responsabilite de la communaute, Regional Studies. Cet article examine les changements politiques qui ont conduit a l'externali...

  • Social Economy Involvement in Public Service Delivery: Community Engagement and Accountability
    Regional Studies, 2009
    Co-Authors: Marialaura Caterina Di Domenico, Paul Tracey, Helen Haugh
    Abstract:

    This paper considers the policy changes that have led to the outsourcing of contracts for the Delivery of Public Services in the UK, with a focus on the role of social economy organisations. Specifically, we critique the arguments in favour of social economy involvement in Public Service Delivery, and suggest that increased reliance on the sector poses particular challenges with respect to community engagement and local accountability. We go on to argue that a relatively new form of community-based organisation - the Development Trust - is potentially well-positioned to address these challenges.