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Chaehan So - One of the best experts on this subject based on the ideXlab platform.

  • human in the loop design cycles a process framework that integrates design sprints agile processes and machine learning with humans
    arXiv: Human-Computer Interaction, 2020
    Co-Authors: Chaehan So
    Abstract:

    Demands on more transparency of the backbox nature of machine learning models have led to the recent rise of human-in-the-loop in machine learning, i.e. processes that integrate humans in the training and application of machine learning models. The present work argues that this process requirement does not represent an obstacle but an opportunity to optimize the design process. Hence, this work proposes a new process framework, Human-in-the-learning-loop (HILL) Design Cycles - a design process that integrates the structural elements of agile and design thinking process, and controls the training of a machine learning model by the human in the loop. The HILL Design Cycles process replaces the qualitative user testing by a quantitative psychometric measurement instrument for design perception. The generated user feedback serves to train a machine learning model and to instruct the subsequent design cycle along four design dimensions (novelty, energy, simplicity, tool). Mapping the four-dimensional user feedback into user stories and priorities, the design sprint thus transforms the user feedback directly into the implementation process. The human in the loop is a Quality Engineer who scrutinizes the collected user feedback to prevents invalid data to enter machine learning model training.

Linda Westfall - One of the best experts on this subject based on the ideXlab platform.

  • the certified software Quality Engineer handbook
    2009
    Co-Authors: Linda Westfall
    Abstract:

    This handbook contains information and guidance that supports all of the topics of the ASQ Certified Software Quality Engineer (CSQE) Body of Knowledge (BoK). Armed with the knowledge presented in this handbook to compliment the required years of actual work experience, qualified software Quality practitioners may feel confident they have taken appropriate steps in preparation for the CSQE exam. This invaluable handbook also goes well beyond being simply an exam preparation guide. It is designed to be a resource not only for software Quality Engineers, but also for software development practitioners, project managers, organizational managers, other Quality practitioners, and other professionals who need to understand the aspects of software Quality that impact their work. It can also be used by readers to benchmark their (or their organization s) understanding and application of software Quality principles and practices against what is considered a cross-industry good practice baseline. New software Quality Engineers can use this handbook to gain an understanding of their chosen profession, while experienced software Quality Engineers can use this handbook as a reference when performing their daily work. Trainers and educators can use the book to help propagate software Quality Engineering knowledge to future software practitioners and managers. Among all its varied audiences, this handbook will establish a common vocabulary to communicate about software and Quality, thus increasing the professionalism of the industry and eliminating the wastes that can result from ambiguity and misunderstandings.

  • The Certified Software Quality Engineer Handbook
    2009
    Co-Authors: Linda Westfall
    Abstract:

    This handbook contains information and guidance that supports all of the topics of the ASQ Certified Software Quality Engineer (CSQE) Body of Knowledge (BoK). Armed with the knowledge presented in this handbook to compliment the required years of actual work experience, qualified software Quality practitioners may feel confident they have taken appropriate steps in preparation for the CSQE exam. This invaluable handbook also goes well beyond being simply an exam preparation guide. It is designed to be a resource not only for software Quality Engineers, but also for software development practitioners, project managers, organizational managers, other Quality practitioners, and other professionals who need to understand the aspects of software Quality that impact their work. It can also be used by readers to benchmark their (or their organization s) understanding and application of software Quality principles and practices against what is considered a cross-industry good practice baseline. New software Quality Engineers can use this handbook to gain an understanding of their chosen profession, while experienced software Quality Engineers can use this handbook as a reference when performing their daily work. Trainers and educators can use the book to help propagate software Quality Engineering knowledge to future software practitioners and managers. Among all its varied audiences, this handbook will establish a common vocabulary to communicate about software and Quality, thus increasing the professionalism of the industry and eliminating the wastes that can result from ambiguity and misunderstandings.

Makeitonline - One of the best experts on this subject based on the ideXlab platform.

Douglas Hoffman - One of the best experts on this subject based on the ideXlab platform.

  • overview of asq s 1 certified software Quality Engineer csqe body of knowledge
    2002
    Co-Authors: Douglas Hoffman
    Abstract:

    In 2002, the American Society for Quality (ASQ) has restructured and updated the Body of Knowledge (BOK) used for their Certification in Software Quality Engineering (CSQE). This paper describes the certification, outlines the updated BOK content, and highlights many of the changes 2 . It also provides a method of adapting such a BOK to describe key skills and levels of performance in a group. The following topics are covered in the paper:

  • overview of asq s 1 certified software Quality Engineer csqe body of knowledge
    2002
    Co-Authors: Douglas Hoffman
    Abstract:

    In 2002, the American Society for Quality (ASQ) has restructured and updated the Body of Knowledge (BOK) used for their Certification in Software Quality Engineering (CSQE). This paper describes the certification, outlines the updated BOK content, and highlights many of the changes 2 . It also provides a method of adapting such a BOK to describe key skills and levels of performance in a group. The following topics are covered in the paper:

Peter Patton - One of the best experts on this subject based on the ideXlab platform.

  • The design for trustworthy software compilation understanding customer needs: software qfd and the voice of the customer
    2007
    Co-Authors: Bijay Jayaswal, Peter Patton, Richard Zultner
    Abstract:

    Leading companies around the world, including Toyota and General Electric, have practiced Quality Function Deployment (QFD) for decades. Developed in Japan by Dr. Yoji Akao and Dr. Shigeru Mizuno, QFD has two aims: to ensure that true customer needs are properly deployed throughout all phases of the development process, and to improve the development process itself. The application of QFD to software (Software QFD) began in Japan in 1982, in North America in 1988, and in Europe in 1990. Today many leading software organizations around the world use Software QFD and it is an essential part of organization-wide Quality approaches such as Total Quality Management (TQM) and Design for Six Sigma (DFSS).As a Quality system, QFD employs, but is not limited to, the Seven Management and Planning (7 MP) Tools, introduced in Chapter 7 of the book Design for Trustworthy Software. It has deployments, or subsystems, to address customer concerns such as Quality, technology, cost/schedule, and reliability/risk, among others. Although QFD is known for the "House of Quality" matrix, organizations that simply use this matrix alone neither meet the aims of QFD nor are considered to be "doing QFD" by leading QFD experts. Further, because of unfortunate historical errors in understanding, many published QFD examples are incorrect and are not suitable as models for software development. Such mistakes are corrected in the overview of Blitz QFD presented in this short cut.This short cut is a reproduction of Chapter 11 of the book Design for Trustworthy Software and introduces Software QFD as a part of trustworthy software development process. It can be used either as an important methodology in software design process or as a standalone presentation on QFD for software development process.This short cut should be of interest to software and Quality professionals. In particular, it would be of value to the CMMI, Six Sigma, and DFSS communities worldwide, especially those who have acquired or plan to acquire Green Belt, Black Belt, Master Black Belt, or similar competencies in various Quality management disciplines. It should also be useful resource for students and academics of various programs at senior undergraduate and graduate levels, and for those preparing for ASQ's Certified Software Quality Engineer (CSQE) examination.What This Short Cut Covers 3QFD: Origin and Introduction 4Problems with Traditional QFD Applied to Software 20Modern QFD for Software 25The Blitz QFD Process 28Implementing Software QFD 45Conclusion 50Key Points 52Additional Resources 54Internet Exercises 54Review Questions 56Discussion Questions 57Endnotes 58What's in the Book Design for Trustworthy Software 64About the Authors 69The Design for Trustworthy Software Digital Short Cut Compilation 70

  • The design for trustworthy software compilation the analytic hierarchy process (ahp) in software development
    2007
    Co-Authors: Bijay Jayaswal, Peter Patton, Ernest Forman
    Abstract:

    The Analytic Hierarchy Process (AHP) is an advanced technique that supports decision makers in structuring complex decisions, quantifying intangible factors, and evaluating choices in multiobjective decision situations. It is a comprehensive and rational decision-making framework that provides a powerful methodology for determining relative worth among a set of elements. AHP is especially suitable for complex decisions that involve the comparison of decision elements which are difficult to quantify. The AHP, and its more recent version the Analytic Network Process (ANP), were developed by Dr. Thomas Saaty and have been applied in a wide variety of decision situations in organizations worldwide. AHP is particularly applicable in managing software complexity, and in Quality Function Deployment (QFD), as presented in Chapter 11 of the book Design for Trustworthy Software.This short cut illustrates the application of AHP in prioritizing complex design issues. It also shows how AHP and its supporting software, Expert Choice (EC), can handle much higher levels of complexities accurately and expeditiously than the prioritization matrices introduced in Chapter 7 of Design for Trustworthy Software. In addition to solutions facilitated by EC, this short cut also illustrates two known approximations to AHP solutions using manual calculations. Manual calculations can be used to solve relatively less complex problems. They are presented in this short cut to illustrate the first principles and the steps involved in AHP.This short cut is a reproduction of Chapter 8 of the book Design for Trustworthy Software and introduces AHP with a simple example. It can be used either as a methodology in trustworthy software design process or as a standalone introductory presentation on AHP.This short cut should be of interest to software and Quality professionals. In particular, it would be of value to the CMMI, Six Sigma, and DFSS communities worldwide, especially those who have acquired or plan to acquire Green Belt, Black Belt, Master Black Belt, or similar competencies in various Quality management disciplines. It should also be a useful resource for students and academicians of various programs at senior undergraduate and graduate levels, and for those preparing for ASQ's Certified Software Quality Engineer (CSQE) examination.What This Short Cut Covers 3Introduction 4Prioritization, Complexity, and the Analytic Hierarchy Process 4Multiobjective Decision-Making and AHP 5Case Study 1 Solution Using Expert Choice 12Approximations to AHP with Manual Calculations 22Conclusion 33Key Points 33Additional Resources 34Internet Exercises 34Review Questions 34Discussion Questions and Projects 35Problems 36Endnotes 45What's in the Book Design for Trustworthy Software 47About the Authors 52The Design for Trustworthy Software Digital Short Cut Compilation 53

  • The design for trustworthy software compilation taguchi methods and optimization for robust software
    2007
    Co-Authors: Bijay Jayaswal, Peter Patton
    Abstract:

    The software industry stands on the brink of an era of dramatic change. We expect the industry to continue the restructuring process already begun, emerging as a much smaller number of horizontally structured firms mostly doing business with each other. As software becomes highly "componentized," the industry will begin to resemble the automotive industry, with many small firms making parts, but only a few large ones assembling them into finished products. Software automation in the form of application generation technology will become the norm as system analysts and other domain specialists become the new application programmers, writing in specification languages. Meanwhile, the more talented of today's application programmers will become system programmers, writing the meta-compilers that will transform specification language codes into Java and C application programs.It is still true that new technologies do not replace old technologies, at least not at first; in their infancy, they merely supplement them. Chapters 16, 17, 18 and 19 of the book Design for Trustworthy Software address the transition period during which robust, trustworthy software is still created by current technology and processes as the new technology and its streamlined processes emerge.This short cut is a reproduction of Chapter 17 of Design for Trustworthy Software. It illustrates how Taguchi's Quality loss function provides a measure of the overall loss to society when a product fails to meet its target functionality and reliability. It describes howsignal-to-noise ratio measures the positive Quality contribution from controllable or design factors versus the negative Quality contribution from uncontrollable or noise factors. It presents Taguchi Methods involving seven steps, beginning with a clear statement of thedesign problem and ending with a confirming statisticalexperiment showing how parameter choices will enhance robustness. An example from electrical circuit design is presented, because it is much more similar to software design than mechanical design, where Taguchi Methods have found their largest applications. A more detailed example from software design or product improvement builds on the previous example. Lastly, this short cut describes Taguchi's development and application of an earlier technique involving Latin squares or orthogonal matrices to allow the evaluation on multiple parameters simultaneously. It illustrates how his use of orthogonal matrices permits a multifactorial analysis that is far more efficient than a conventional "bottleneck" analysis, and how it allows the study of factor interactions.This short cut can be used either as an important methodology of trustworthy software design process or as a standalone presentation of Taguchi Methods in software development context.This short cut should be of interest to software and Quality professionals. In particular, it should be of value to the CMMI, Six Sigma, and DFSS communities worldwide, especially for those who have acquired or plan to acquire Green Belt, Black Belt, Master Black Belt, or similar competencies in various Quality management disciplines. It should also be useful resource for students and academics of various programs at senior undergraduate and graduate levels, and for those preparing for American Society for Quality's (ASQ) Certified Software Quality Engineer (CSQE) examination.What This Short Cut Covers 3Introduction 4Taguchi Methods for Robust Software Design 5An Example from Engineering Design 9An Example from Software Design and Development 12Orthogonal Matrices for Taguchi Parameter Design Experiments 16Applications to the Design of Trustworthy Software 19Key Points 19Additional Resources 20Exercises 20Endnotes 21What's in the Book Design for Trustworthy Software 23About the Authors 28The Design for Trustworthy Software Digital Short Cut Compilation 29

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