The Experts below are selected from a list of 2088 Experts worldwide ranked by ideXlab platform
Ata Allah Taleizadeh - One of the best experts on this subject based on the ideXlab platform.
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a closed loop supply chain considering carbon reduction quality improvement effort and Return Policy under two remanufacturing scenarios
Journal of Cleaner Production, 2019Co-Authors: Ata Allah Taleizadeh, Nima Alizadehbasban, Seyed Taghi Akhavan NiakiAbstract:Abstract In today's competitive supply chains, providing products which can stimulate the customer's demand and enhance the revenues of companies is an important objective. Therefore, three stimulating factors, including the carbon emission reduction, Return Policy and quality improvement efforts are taken into consideration in a supply chain (SC). In line with reducing carbon emission, two possibilities in the forward flow, including the technologies investment and the trade and cap are employed. In the reverse flow, hybrid remanufacturing of the imperfect quality products under technology license is investigated. The impacts of collecting-remanufacturing processes on carbon reduction, quality improvement, and SC performance are the key objective of this research. Therefore, two collecting-remanufacturing scenarios, namely A and B, are introduced to analyze the interactions between the abovementioned motivating factors. In Scenario A, the distributor collects the Returns paying the refund price, while both the manufacturer and the distributor remanufacture the Returns in the hybrid form under a technology license. In Scenario B, however, the third party is added to collect the Returns, while the manufacturer and a third party remanufacture the products, where the distributor is only responsible to transfer and sell the products to the customers. The findings illustrate that under all remanufacturing rates investigated, the SC profit under Scenario B is more than that of Scenario A. Moreover, the interactions among the motivating factors are presented, in which a higher refund price has positive effects on the carbon reduction, quality improvement, and SC's profit. Furthermore, employing all of the stimulating factors simultaneously is an effective approach to increase SC performance environmentally and economically.
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optimizing pricing and ordering strategies in a three level supply chain under Return Policy
Journal of Industrial Engineering International, 2019Co-Authors: Mahsa Nooridaryan, Ata Allah TaleizadehAbstract:This paper develops an economic production quantity model in a three-echelon supply chain composing of a supplier, a manufacturer and a wholesaler under two scenarios. As the first scenario, we consider a Return contract between the outside supplier and the supplier and also between the manufacturer and the wholesaler, but in the second one, the Return Policy between the manufacturer and the wholesaler is not applied. Here, it is assumed that shortage is permitted and demand is price-sensitive. The principal goal of the research is to maximize the total profit of the chain by optimizing the order quantity of the supplier and the selling prices of the manufacturer and the wholesaler. Nash-equilibrium approach is considered between the chain members. In the end, a numerical example is presented to clarify the applicability of the introduced model and compare the profit of the chain under two scenarios.
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optimal pricing and alliance strategy in a retailer led supply chain with the Return Policy a game theoretic analysis
Information Sciences, 2017Co-Authors: Ata Allah Taleizadeh, Vahid Reza Soleymanfar, Tsanming ChoiAbstract:Abstract Motivated by various observed real world practices, we study in this paper a joint pricing and alliance selection decision making problem in a retailer-led supply chain. We examine the case when: (i) a Return Policy is in place, and (ii) a potential new upstream supplier which provides a substitutable product is entering the market. We first develop a benchmark model for a basic situation in which only a dominant retailer and a supplier are present in the supply chain system. Then we propose four different alliance models for the case when a new supplier enters the system. Detailed solution schemes for the optimal pricing and alliance decisions are developed. We conduct a numerical analysis to present the application of our proposed procedures, and find that having the alliance strategy need not improve the supply chain performance. Finally, we report the sensitivity analysis findings to highlight the fact that the product cost and the Return rate of the original supplier's product both significantly affect the optimal alliance strategy decisions.
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Pricing strategy, Return Policy and coordination in a two-stage supply chain
International Journal of Systems Science: Operations & Logistics, 2016Co-Authors: Hossein Heydaryan, Ata Allah TaleizadehAbstract:ABSTRACTIn this paper, pricing, Return and coordination policies in a two-stage supply chain, consisting of a manufacturer and a supplier are investigated. We propose a new Return Policy that depends on refund amount and selling price of product. Also, we develop and analyse a joint optimisation problem of pricing and Return policies where both cooperative and non-cooperative games are used. In non-cooperative game, we use the Stackelberg game theory model where the supplier acts as leader and manufacture is follower, and in cooperative game, we use the Rubinstein bargaining model. Result shows that the system performance in cooperative game is always better than non-cooperative game, and cooperative game based on Rubinstein bargaining and Return Policy can ensure more than 31% increase in profits of the two-stage supply chain system.
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Pricing strategy and Return Policy of one-echelon green supply chain under both green and hybrid productions
Journal of Industrial and Systems Engineering, 2016Co-Authors: Ata Allah Taleizadeh, Hossein HeydaryanAbstract:In this paper,we investigate the pricing and Return Policy issueof one-echelon green supply chain, contain a manufacture who produces two type of products: green and non-green products. These products have a same functional but in selling price and environmentally issues have different effects. Also we consider Return Policy for both products that can stimulate the customer valuation. We develop and analysis models of pricing strategy and Return Policy in both green production and hybrid production modes. System performance in both hybrid and green production mode are studied, and the Return Policy and its effect on these production modes in supply chain are investigated. The optimal solutions are derived and several numerical examples and sensitivity analysis are performed to demonstrate the applicability of the developed model and solution method.
Samar K. Mukhopadhyay - One of the best experts on this subject based on the ideXlab platform.
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Return Policy in product reuse under uncertainty
International Journal of Production Research, 2011Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:One complicating factor in a reverse logistics activity is the uncertainty in the volume of the reverse product flow coupled with uncertain demand. These uncertainties are creating a problem for the reuse businesses because, in order to have a profitable business, their plants need some minimum number of used products to operate efficiently. Several researches have indicated that there is a significant quantity of used products that failed to enter the reverse channel. Therefore finding a way to ensure supply of used products is essential for the viability of the plant. In this paper, we propose the use of financial incentives (also referred to as ‘Return Policy’) so that adequate supply of the used products is ensured. We present a profit-maximisation model to obtain the optimal Return Policy. We also obtain a number of managerial guidelines for using marketing and operational strategy variables to influence the reaction parameters so as to obtain the maximum benefit from the market.
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A dynamic model for optimal design quality and Return policies
European Journal of Operational Research, 2007Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:Abstract A clearly explained and generous Return Policy has been established as a competitive weapon to enhance sales. From the firm’s point of view, a generous Return Policy will increase sales revenue, but will also increase cost due to increased likelihood of Return. Design quality of the product has been used as a competitive weapon for a long time. This paper recognizes the relationship between design quality and price of the product, and the firm’s Return Policy. Quality level in the product would influence the amount of Return directly. When the product quality is higher, the customer satisfaction rate will increase and the probability of Return will decrease. We develop a profit-maximization model to jointly obtain optimal policies for the product quality level, price and the Return Policy over time. The model presented in this paper is dynamic in nature and considers the decisions as the product moves through the life cycle. We obtain a number of managerial guidelines for using marketing and operational strategy variables to obtain the maximum benefit from the market. We mention several future research possibilities.
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the role of 4pl as the reverse logistics integrator
International Journal of Physical Distribution & Logistics Management, 2006Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:Purpose – An effective Return Policy is used as an important competitive weapon in the marketplace to substantially influence product sales. However, Return Policy is also seen as a problem for all parties in the supply chain due to the headache in processing Returned merchandise. While retailers are efficient in selling, they do not usually have the expertise in handling the reverse flow. The purpose of this paper is to propose the use of a fourth party logistics (4PL) as a Return service provider, and develops optimal decision policies for both the seller and the 4PL.Design/methodology/approach – A profit‐maximization model is presented to jointly obtain optimal policies for the seller and the 4PL through the use of Stackelberg like game theory, where the seller acts as the leader and the 4PL acts as the follower.Findings – Optimal values for the seller's and the 4PL's decisions are presented. Conditions under which profits for the seller and 4PL both increase are shown.Practical implications – This pap...
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Optimal Return Policy for e-Business
2006 Technology Management for the Global Future - PICMET 2006 Conference, 2006Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:In a direct supply chain, the seller directly sells to the final customers eliminating the need of intermediaries. Customers like the convenience, but sacrifice the benefit of physical inspection of the product increasing the probability of dissatisfaction and the likelihood of Return. Many internet sellers have problems offering a clear Return Policy and ease of Return. Basically, they design their supply chain more for the fulfillment rather that the reverse logistics. Much can be gained by the seller by way of increased sales, if they could offer an easy Return Policy. The trade-off here is in the increase in the cost. The profit function increases with the generosity of the Return Policy because the sales increases, but decreases as the cost increases. A model for obtaining the optimum Return Policy in conjunction with the optimum pricing Policy giving the optimal strategy would be very useful. A profit-maximization model to obtain optimal Return Policy including price as a decision variable is presented in this paper. Managerial guidelines for making optimal decisions to influence market parameters are also developed.
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Role of Return Policy in reverse logistics: issues and optimum policies
2005Co-Authors: Robert Setaputra, Samar K. MukhopadhyayAbstract:In direct sales supply chain, the customers buy direct from the manufacturer sacrificing the benefit of physical inspection of the product. This increases the likelihood that customers will have some dissatisfaction with the product and would like to Return it. A clearly explained and generous Return Policy, then, will be welcome by the customers and therefore will enhance sales. However, this reversed flow merchandise has always been a problem for all parties in the supply chain due to the disruption in operations and headache in processing Returned merchandises. We are interested to examine the roles of Return Policy in reverse logistics from various angles. First, we survey the existing literature on the area of reverse logistics. We offer a new literature classification that will close the research's gap in the area. We then look into specific problems of Return Policy namely the relationship between price and Return Policy, the effect of product's quality on the Return Policy, and the effect of uncertainty in the Returned merchandise to the Return Policy. We obtain a number of managerial guidelines for using marketing and operational strategy variables to influence the reaction parameters so as to obtain the maximum benefit from the market for each problem. We here also disprove that Return Policy is all about cost. We show that Return Policy is a powerful tool to increase firm's profit.
Robert Setaputra - One of the best experts on this subject based on the ideXlab platform.
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Return Policy in product reuse under uncertainty
International Journal of Production Research, 2011Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:One complicating factor in a reverse logistics activity is the uncertainty in the volume of the reverse product flow coupled with uncertain demand. These uncertainties are creating a problem for the reuse businesses because, in order to have a profitable business, their plants need some minimum number of used products to operate efficiently. Several researches have indicated that there is a significant quantity of used products that failed to enter the reverse channel. Therefore finding a way to ensure supply of used products is essential for the viability of the plant. In this paper, we propose the use of financial incentives (also referred to as ‘Return Policy’) so that adequate supply of the used products is ensured. We present a profit-maximisation model to obtain the optimal Return Policy. We also obtain a number of managerial guidelines for using marketing and operational strategy variables to influence the reaction parameters so as to obtain the maximum benefit from the market.
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A dynamic model for optimal design quality and Return policies
European Journal of Operational Research, 2007Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:Abstract A clearly explained and generous Return Policy has been established as a competitive weapon to enhance sales. From the firm’s point of view, a generous Return Policy will increase sales revenue, but will also increase cost due to increased likelihood of Return. Design quality of the product has been used as a competitive weapon for a long time. This paper recognizes the relationship between design quality and price of the product, and the firm’s Return Policy. Quality level in the product would influence the amount of Return directly. When the product quality is higher, the customer satisfaction rate will increase and the probability of Return will decrease. We develop a profit-maximization model to jointly obtain optimal policies for the product quality level, price and the Return Policy over time. The model presented in this paper is dynamic in nature and considers the decisions as the product moves through the life cycle. We obtain a number of managerial guidelines for using marketing and operational strategy variables to obtain the maximum benefit from the market. We mention several future research possibilities.
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the role of 4pl as the reverse logistics integrator
International Journal of Physical Distribution & Logistics Management, 2006Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:Purpose – An effective Return Policy is used as an important competitive weapon in the marketplace to substantially influence product sales. However, Return Policy is also seen as a problem for all parties in the supply chain due to the headache in processing Returned merchandise. While retailers are efficient in selling, they do not usually have the expertise in handling the reverse flow. The purpose of this paper is to propose the use of a fourth party logistics (4PL) as a Return service provider, and develops optimal decision policies for both the seller and the 4PL.Design/methodology/approach – A profit‐maximization model is presented to jointly obtain optimal policies for the seller and the 4PL through the use of Stackelberg like game theory, where the seller acts as the leader and the 4PL acts as the follower.Findings – Optimal values for the seller's and the 4PL's decisions are presented. Conditions under which profits for the seller and 4PL both increase are shown.Practical implications – This pap...
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Optimal Return Policy for e-Business
2006 Technology Management for the Global Future - PICMET 2006 Conference, 2006Co-Authors: Samar K. Mukhopadhyay, Robert SetaputraAbstract:In a direct supply chain, the seller directly sells to the final customers eliminating the need of intermediaries. Customers like the convenience, but sacrifice the benefit of physical inspection of the product increasing the probability of dissatisfaction and the likelihood of Return. Many internet sellers have problems offering a clear Return Policy and ease of Return. Basically, they design their supply chain more for the fulfillment rather that the reverse logistics. Much can be gained by the seller by way of increased sales, if they could offer an easy Return Policy. The trade-off here is in the increase in the cost. The profit function increases with the generosity of the Return Policy because the sales increases, but decreases as the cost increases. A model for obtaining the optimum Return Policy in conjunction with the optimum pricing Policy giving the optimal strategy would be very useful. A profit-maximization model to obtain optimal Return Policy including price as a decision variable is presented in this paper. Managerial guidelines for making optimal decisions to influence market parameters are also developed.
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Role of Return Policy in reverse logistics: issues and optimum policies
2005Co-Authors: Robert Setaputra, Samar K. MukhopadhyayAbstract:In direct sales supply chain, the customers buy direct from the manufacturer sacrificing the benefit of physical inspection of the product. This increases the likelihood that customers will have some dissatisfaction with the product and would like to Return it. A clearly explained and generous Return Policy, then, will be welcome by the customers and therefore will enhance sales. However, this reversed flow merchandise has always been a problem for all parties in the supply chain due to the disruption in operations and headache in processing Returned merchandises. We are interested to examine the roles of Return Policy in reverse logistics from various angles. First, we survey the existing literature on the area of reverse logistics. We offer a new literature classification that will close the research's gap in the area. We then look into specific problems of Return Policy namely the relationship between price and Return Policy, the effect of product's quality on the Return Policy, and the effect of uncertainty in the Returned merchandise to the Return Policy. We obtain a number of managerial guidelines for using marketing and operational strategy variables to influence the reaction parameters so as to obtain the maximum benefit from the market for each problem. We here also disprove that Return Policy is all about cost. We show that Return Policy is a powerful tool to increase firm's profit.
Audhesh K. Paswan - One of the best experts on this subject based on the ideXlab platform.
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Effect of Product Return Policy on Consumer’s Risk Perception, Store Image, and Store Patronage: A Causal Investigation (Abstract)
Creating Marketing Magic and Innovative Future Marketing Trends, 2017Co-Authors: Rokonuzzaman, Audhesh K. PaswanAbstract:This study investigates the interaction effects of product Return Policy and perceived product price and quality on purchase risk, store image, and store patronage. Using Warranty theory, this study argues that a consumer’s perception of product price and quality interacts with Return Policy in driving down the risk of purchase, thereby increasing image of the store and patronage intention. Using an experiment design, this study finds significant support for the prediction that lenient Return Policy and quality perception interact with each other to influence store image and patronage intention. In addition, results show support for the prediction that the interacting effect of Return Policy and product quality on patronage intention is mediated by risk perception. Theoretical and managerial implications of the findings are also provided.
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e tailer s Return Policy consumer s perception of Return Policy fairness and purchase intention
Journal of Retailing and Consumer Services, 2014Co-Authors: Audhesh K. PaswanAbstract:Abstract While e-commerce is growing, Returns are proving to be a major problem for e-tailers (i.e. internet retailers). We argue that e-tailers׳ Return policies play a strategic influence on consumer behavior. Specifically, we focus on the effect of Return depth - full Return Policy (FRP) vs. partial Return Policy (PRP) – on consumer׳s perceived fairness of Return Policy and purchase intention. Using a structural equation model (SEM), we empirically show that an e-tailer׳s Return depth has a positive influence on the consumer׳s perceived fairness of the Return Policy and purchase intention. Further, e-tailer׳ competition and its reputation significantly moderate the relationships between the Return Policy depth and the perception of the Return Policy׳s fairness and purchase intention. Finally, we discuss the theoretical and managerial implications of our results.
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E-tailer׳s Return Policy, consumer׳s perception of Return Policy fairness and purchase intention
Journal of Retailing and Consumer Services, 2014Co-Authors: Zhi Pei, Audhesh K. Paswan, Ruiliang YanAbstract:Abstract While e-commerce is growing, Returns are proving to be a major problem for e-tailers (i.e. internet retailers). We argue that e-tailers׳ Return policies play a strategic influence on consumer behavior. Specifically, we focus on the effect of Return depth - full Return Policy (FRP) vs. partial Return Policy (PRP) – on consumer׳s perceived fairness of Return Policy and purchase intention. Using a structural equation model (SEM), we empirically show that an e-tailer׳s Return depth has a positive influence on the consumer׳s perceived fairness of the Return Policy and purchase intention. Further, e-tailer׳ competition and its reputation significantly moderate the relationships between the Return Policy depth and the perception of the Return Policy׳s fairness and purchase intention. Finally, we discuss the theoretical and managerial implications of our results.
Xiaohang Yue - One of the best experts on this subject based on the ideXlab platform.
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Return Policy and supply chain coordination with network externality effect
International Journal of Production Research, 2018Co-Authors: Kannan Govindan, Xiaohang YueAbstract:The benefits of a consumer Return Policy have been extensively studied in extent literature. This paper explores the potentially damaging impact of a Return Policy on the retailer. We develop an an...
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Return Policy and supply chain coordination with network-externality effect
International Journal of Production Research, 2018Co-Authors: Kannan Govindan, Xiaohang YueAbstract:The benefits of a consumer Return Policy have been extensively studied in extent literature. This paper explores the potentially damaging impact of a Return Policy on the retailer. We develop an analytical framework and examine the economic impact of consumer Return among consumers, retailer and supply chain. We distinguish three network-externality (NE) cases: no network externality, fixed network-externality and variable network-externality contingent on Return amount to discuss the retailer’s selling price, refund and inventory policies. Our analysis derives the optimal policies and shows that they take the form of contingence model in which the policies depend on consumer initial Return and NE Return. We also examine the influence of the consumer Return NE effect on buy-back contracts of the supply chain and show that while the traditional buy-back contract fails to coordinate the supply chain, the NE effect does not render the differentiated buy-back contract less effective. Finally, we extend our st...