Travel Planning

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Daniel R. Fesenmaier - One of the best experts on this subject based on the ideXlab platform.

  • Information technology and consumer behavior in Travel and tourism: Insights from Travel Planning using the internet
    Journal of Retailing and Consumer Services, 2015
    Co-Authors: Zheng Xiang, Vincent P. Magnini, Daniel R. Fesenmaier
    Abstract:

    Sustaining business success hinges upon a firm's ability to understand and capitalize on consumer behavior trends. Synthesizing information from a variety of sources, this paper discusses the nature of use of the Internet by American Travelers. In general, the adoption of the Internet has reached a level of saturation and some traditional channels such as online Travel agencies (OTAs) continue to dominate Travel Planning. While traditional means of Internet use for Travel Planning appears to be widespread across all customer segments, higher-order Internet uses (i.e., social media) are now prevalent among some segments, particularly among Travelers of Generation Y. Also, there seems to be an important bifurcation in the Traveler population in that the traditional online consumers remain unchanged with their pattern of use of online tools while sizable groups are adopting emergent information sources and transaction channels. This article details the particulars of these trends and offers managerial implications and future research directions.

  • A framework of search engine use for Travel Planning
    Journal of Travel Research, 2011
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become one of the primary tools for Travel Planning and, as such, have become an important element in the marketing efforts of destination marketing organizations. Recently, it has been demonstrated that because of the dynamic relationships among search engine providers, the tourism industry, and Travelers, it is essential that destination marketing organizations understand how search engines are used by Travelers within the Travel Planning process. This study proposed a three-stage model that provides a framework for examining how online Travelers use search engines and how different aspects of the Travel Planning process shape this use. The model was evaluated based on a national survey of American online Travel planners, and the findings provide significant insight into the role of search engines for Travel Planning. The implications of the study for search engine marketing are discussed as well as several challenges for future research.

  • ENTER - An Analysis of Search Engine Use for Travel Planning
    Information and Communication Technologies in Tourism 2010, 2010
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become a central part of the internet marketing strategy of tourism businesses and, as such, it is essential that destination marketing organizations have a substantial understanding of how search engines are used within the Travel Planning process. This study proposed a three stage framework for examining how online Travellers use search engines and how aspects of the Travel Planning process shapes this use. A series of key relationships were examined based upon a national survey of American online Travel planners. The findings provide significant insight into the role of search engines for Travel Planning.

  • Intelligent systems for tourism
    IEEE Intelligent Systems, 2002
    Co-Authors: S. Stabb, Daniel R. Fesenmaier, Francesco Ricci, H. Werther, Alexander Zipf, Ulrike Gretzel, Cecile Paris, C. Knoblock
    Abstract:

    The authors discuss Travel recommender systems, adaptive context aware mobility support for tourists, tourism information systems, information delivery and Travel Planning information gathering agents.

Rob Law - One of the best experts on this subject based on the ideXlab platform.

  • profiling the users of Travel websites for Planning and online experience sharing
    Journal of Hospitality & Tourism Research, 2012
    Co-Authors: Hee Andy Lee, Rob Law
    Abstract:

    This article reports the findings of a study that examined Hong Kong online users who use Travel websites for Travel Planning and online Travel experience sharing. The empirical findings from a large-scale domestic survey conducted in 2010 reveal that 32.7% of the respondents had used at least one Travel website for Travel Planning in the past 2 years. In addition, 24.5% of these respondents had shared their Travel experience online. On the whole, the Travel website users were young, highly educated, and had a high level of personal income. In general, the propensity to share Travel experiences decreased with age. In contrast, education level up to college/university level positively influenced the respondents' willingness to share Travel experiences, but the propensity decreased with higher levels of education. This study, although limited in scope, will be of interest to academic researchers and industry practitioners who are seeking to better understand the behavior of Travelers using the Internet.

  • A framework of search engine use for Travel Planning
    Journal of Travel Research, 2011
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become one of the primary tools for Travel Planning and, as such, have become an important element in the marketing efforts of destination marketing organizations. Recently, it has been demonstrated that because of the dynamic relationships among search engine providers, the tourism industry, and Travelers, it is essential that destination marketing organizations understand how search engines are used by Travelers within the Travel Planning process. This study proposed a three-stage model that provides a framework for examining how online Travelers use search engines and how different aspects of the Travel Planning process shape this use. The model was evaluated based on a national survey of American online Travel planners, and the findings provide significant insight into the role of search engines for Travel Planning. The implications of the study for search engine marketing are discussed as well as several challenges for future research.

  • ENTER - An Analysis of Search Engine Use for Travel Planning
    Information and Communication Technologies in Tourism 2010, 2010
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become a central part of the internet marketing strategy of tourism businesses and, as such, it is essential that destination marketing organizations have a substantial understanding of how search engines are used within the Travel Planning process. This study proposed a three stage framework for examining how online Travellers use search engines and how aspects of the Travel Planning process shapes this use. A series of key relationships were examined based upon a national survey of American online Travel planners. The findings provide significant insight into the role of search engines for Travel Planning.

Zheng Xiang - One of the best experts on this subject based on the ideXlab platform.

  • Information technology and consumer behavior in Travel and tourism: Insights from Travel Planning using the internet
    Journal of Retailing and Consumer Services, 2015
    Co-Authors: Zheng Xiang, Vincent P. Magnini, Daniel R. Fesenmaier
    Abstract:

    Sustaining business success hinges upon a firm's ability to understand and capitalize on consumer behavior trends. Synthesizing information from a variety of sources, this paper discusses the nature of use of the Internet by American Travelers. In general, the adoption of the Internet has reached a level of saturation and some traditional channels such as online Travel agencies (OTAs) continue to dominate Travel Planning. While traditional means of Internet use for Travel Planning appears to be widespread across all customer segments, higher-order Internet uses (i.e., social media) are now prevalent among some segments, particularly among Travelers of Generation Y. Also, there seems to be an important bifurcation in the Traveler population in that the traditional online consumers remain unchanged with their pattern of use of online tools while sizable groups are adopting emergent information sources and transaction channels. This article details the particulars of these trends and offers managerial implications and future research directions.

  • A framework of search engine use for Travel Planning
    Journal of Travel Research, 2011
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become one of the primary tools for Travel Planning and, as such, have become an important element in the marketing efforts of destination marketing organizations. Recently, it has been demonstrated that because of the dynamic relationships among search engine providers, the tourism industry, and Travelers, it is essential that destination marketing organizations understand how search engines are used by Travelers within the Travel Planning process. This study proposed a three-stage model that provides a framework for examining how online Travelers use search engines and how different aspects of the Travel Planning process shape this use. The model was evaluated based on a national survey of American online Travel planners, and the findings provide significant insight into the role of search engines for Travel Planning. The implications of the study for search engine marketing are discussed as well as several challenges for future research.

  • ENTER - An Analysis of Search Engine Use for Travel Planning
    Information and Communication Technologies in Tourism 2010, 2010
    Co-Authors: Daniel R. Fesenmaier, Bing Pan, Zheng Xiang, Rob Law
    Abstract:

    Search engines have become a central part of the internet marketing strategy of tourism businesses and, as such, it is essential that destination marketing organizations have a substantial understanding of how search engines are used within the Travel Planning process. This study proposed a three stage framework for examining how online Travellers use search engines and how aspects of the Travel Planning process shapes this use. A series of key relationships were examined based upon a national survey of American online Travel planners. The findings provide significant insight into the role of search engines for Travel Planning.

Åsa Nyblom - One of the best experts on this subject based on the ideXlab platform.

  • making plans or just thinking about the trip understanding people s Travel Planning in practice
    Journal of Transport Geography, 2014
    Co-Authors: Åsa Nyblom
    Abstract:

    Abstract ICT solutions have been proposed as a means for changing environmentally unfavourable traffic behaviour by providing better, real-time and more accessible Travel information. However, prevailing models of Travel choice and Travel behaviour tend to overemphasise the impact and importance of information and the individualistic perspective. The issue of choice and Travel Planning in everyday life situations, and how information is used and acted on in these processes, was examined in a qualitative study in Stockholm, Sweden. Practice Theory was used as the theoretical framework for the study. Interviews were supplemented with an explorative diary and photo assignment to bring unreflected choices and actions of Planning Travel to the conscious level. The results showed that Travel Planning involves the immediate situation where Planning and decisions are made, but also aspirations, cognitive/time/material limitations, social norms and social relations that extend widely in time and space. Definitions of Travel Planning and Travel information based on the situated practices of Planning are suggested. In the muddle of everyday life, Travel Planning takes place in the brief moments where circumstances at different levels – time, place, the social realm - interact and are considered or directly acted upon. In the development of new ICT-based Travel information services, the role of technology in changing normal practices should be considered.

  • Travel information services and Travel Planning practice : Changing the horizon of assistance
    International Journal of Sustainable Transportation, 2014
    Co-Authors: Åsa Nyblom, Elina Eriksson
    Abstract:

    Adopting the perspective of the Traveller, this thesis examines how Travel plans are actually made in the everyday situation and how information is used and drawn on when Planning the many, often unremarkable, trips of ordinary urban life. Ethnographical field studies in southern Stockholm, Sweden, employing a practice theory perspective showed that people use a vast mixture of different types of information when Planning and making trips. Therefore, the concept of Travel information should be defined broadly enough to encompass informal, formal, analogue and digital types of Travel information. Then, and only then, is it possible to perceive the interactions between these and see their potential as a change factor for sustainable city Travel. In relation to this, situations when Travel information was not used, were also identified in the qualitative data and are acknowledged and discussed in the thesis.Travel Planning is in everyday practice undertaken little by little, squeezed in between other activities of daily life. It is a process more extended in time, space and content than the limited search for information about the best way to get from A to B, assumed and facilitated in many existing Travel information services. Travel Planning is closely connected to the overall scheduling of activities (Planning of life) and thus spans much larger time frames than the single trip. Planning Travel also includes consideration of issues such as preparations needed (things to be done before departure/brought on the trip); managing vehicles and equipment in time and space (getting the bicycle/car home again or safely parked); the weather (current and forecast); social relations (the potential of different Travel options for relationship building or conflict triggering); social norms (e.g. of 'good parenting' or 'proper behaviour on public transport'); and health issues (wanting exercise or inability to manage stairs/luggage).The qualitative data revealed that Travel information is sometimes perceived and used as a security blanket, i.e. something to hold on to and give the Traveller courage on the trip until they are safe at their destination. It also showed that Travel Planning, depending on life situation, can be experienced as either a house of cards, i.e. if anything changes the whole house collapses and has to be rebuilt to a different layout, or a prefab building, i.e. the same prefabricated pieces are joined together in more or less the same pattern every time.Recent decades have seen rapid growth in ICT services relating to transportation. Different types of Travel information services have been proposed as a means to decrease the environmental impacts of transportation through effecting behavioural change. Taking the empirical 4 insights provided by this thesis into Travel Planning and Travel information use in practice, it is clear that Travel information services of tomorrow, if connected to other ICT systems in everyday life, could be designed in a way that broadens their horizon of assistance in supporting Travel Planning processes in everyday life. Although, as this thesis demonstrates, the role and potential of Travel information services and ICT in the work of achieving sustainable mobility should be discussed from a perspective critical of overly linear perceptions and instrumental starting points.

Guy Faulkner - One of the best experts on this subject based on the ideXlab platform.

  • putting school Travel on the map facilitators and barriers to implementing school Travel Planning in canada
    Journal of transport and health, 2015
    Co-Authors: George Mammen, Michelle R Stone, Ron Buliung, Guy Faulkner
    Abstract:

    Abstract Objective The objective of this study was to identify facilitators and barriers to effective School Travel Planning (STP) implementation. Methods Interviews were conducted with 34 Canadian STP facilitators. Participants were interviewed regarding: i) perceptions of STP success; ii) facilitators and barriers to effective STP implementation; and iii) recommendations for improving STP. A thematic analysis was used to inductively code and categorize data units into themes. Results Participants were predominantly female, worked within the health sector, and had implemented STP in the province of Ontario. All facilitators perceived STP to be successful although definitions of ‘success’ varied. Factors facilitating effective implementation included the well-designed STP model, collaboration between multidisciplinary stakeholders, and the facilitators׳ leadership role. Conversely, the lack of stakeholder involvement from principals, parents, and students, was identified as a barrier to effective implementation. However, the primary factor that hindered implementation was the lack of time given by funding organizations to implement STP. To observe more effective and sustainable STP interventions in Canada, the facilitators acknowledged the pressing need for multi-level government funding to develop supporting infrastructure for AST, fund facilitators, and implement policies to foster greater AST. Conclusion Overall, STP was considered successful in a variety of ways including increased awareness, rates of AST, multidisciplinary collaborations, and school-specific strategies to overcome AST barriers. The study points to a variety of factors affecting implementation. However, there was some evidence to suggest that the existing STP model is likely a short-term ‘band-aid’ solution to increase AST given the lack of time and sustained funding to support its implementation. Findings further call for greater investment in resources and capacity to support AST interventions like STP, particularly at the Canadian provincial and municipal levels.

  • school Travel Planning in canada identifying child family and school level characteristics associated with Travel mode shift from driving to active school Travel
    Journal of transport and health, 2014
    Co-Authors: George Mammen, Michelle R Stone, Ron Buliung, Guy Faulkner
    Abstract:

    Abstract Objective Active School Travel (AST) can significantly contribute to children׳s physical activity levels. The primary objective of this study was to evaluate a Canadian School Travel Planning (STP) intervention, by examining child, family, and school-level characteristics that are associated with mode shift from driving to AST one year post-intervention. A secondary objective was to highlight which STP strategies were deemed effective by parents of those children who switched Travel modes to AST. Methods Schools ( n =103) across Canada participated between January 2010 and March 2012. STP committees implemented strategies to overcome school-specific AST barriers. Mode shift and child/family demographics were assessed by a retrospective, cross-sectional parental survey ( n =7827) one year after STP implementation. School level demographics were collected from school administrators. Binomial regression models were applied to examine child, family, and school-level characteristics related to mode shift from driving to AST. Results Approximately 17% of the sample reported driving less at one-year follow-up both in the morning and afternoon periods. Among these, the majority switched to AST in the morning ( n =1002) and afternoon periods ( n =995). Results from the regression analyses showed that students in higher elementary grades, living less than 3 km from school, attending urban and suburban schools, and attending schools situated in a medium income neighborhood were significantly more likely to change Travel mode from driving to AST. Approximately 35% of parents reported that infrastructure improvements and safety education were the most effective STP strategies. Conclusion The study findings highlight the potential of the STP process in Canada in promoting mode shift from driving to AST. The findings demonstrate STPs may be more effective in some locations where conditions are conducive to mode change. This should inform the development of STP school-selection criteria that may maximize already limited resources by recruiting schools most responsive to STP.

  • active school Travel an evaluation of the canadian school Travel Planning intervention
    Preventive Medicine, 2014
    Co-Authors: George Mammen, Michelle R Stone, Guy Faulkner, Subha Ramanathan, Ron Buliung, Catherine Obrien, Jacky Kennedy
    Abstract:

    Abstract Objective Active school Travel (AST) may provide a significant source of physical activity for children although rates of AST are declining in many countries. The objective of this study was to evaluate the Canadian School Travel Planning (STP) intervention by examining changes in school Travel mode and predictors of mode change. Methods Schools ( n  = 106) across Canada participated between January 2010 and March 2012. STP committees implemented school-specific strategies to increase active school transport (AST) which included educational strategies, activities and events, capital improvement projects and enforcement initiatives. Travel mode at each school was assessed by a hands-up survey and school Travel plans were reviewed for content. Results Complete data were available for 53 schools. There was no increase in AST at follow-up after one year. There was variation in mode change between schools. Only season of data collection predicted a decrease in AST in the morning ( B  = − 5.36, p Conclusion This Canadian STP evaluation showed no change in AST after one year. There was evidence of some localized success at nearly half of the participating schools. More robust monitoring and evaluation are needed to examine STP effectiveness.

  • school Travel Planning in canada identifying child family and school level characteristics associated with Travel mode shift from driving to active school Travel
    Journal of Exercise Movement and Sport, 2014
    Co-Authors: George Mammen, Michelle R Stone, Ron Buliung, Guy Faulkner
    Abstract:

    Objective: Active School Travel (AST) can significantly contribute to children’s physical activity levels. The primary objective of this study was to evaluate the Canadian School Travel Planning (STP) intervention, by examining child, family, and school-level characteristics that are associated with mode shift from driving to AST one year post-intervention. A secondary objective was to highlight which STP strategies were deemed effective by parents of those children who switched Travel modes to AST. Methods: Schools (n=103) across Canada participated between January 2010 and March 2012. STP committees implemented strategies to overcome school-specific AST barriers. Mode shift and child/family demographics were assessed by a retrospective, cross-sectional parental survey (n=7827) one year after STP implementation. School level demographics were collected from school administrators. Binomial regression models were applied to examine child, family, and school-level characteristics related to mode shift from driving to AST. Results: Approximately 17% of the sample reported driving less at one-year follow-up both in the morning and afternoon periods. Among these, the majority switched to AST in the morning (n=1002) and afternoon periods (n=995). Results from the regression analyses showed that students in higher elementary grades, living less than 3km from school, attending urban and suburban schools, and attending schools situated in a medium income neighborhood were significantly more likely to change Travel mode from driving to AST. Approximately 35% of parents reported that infrastructure improvements and safety education were the most effective STP strategies. Conclusion: The study findings highlight the potential of the STP process in Canada in promoting mode shift from driving to AST. The findings demonstrate STPs may be more effective in some locations where conditions are conducive to mode change. This should inform the development of STP school-selection criteria that may maximize already limited resources by recruiting schools most responsive to STP. Acknowledgments: The intervention and its evaluation were made possible through a financial contribution from Health Canada, through the Canadian Partnership Against Cancer; and from the Public Health Agency of Canada. The views expressed herein represent the views of the Children's Mobility, Health and Happiness: A Canadian School Travel Planning Model and do not necessarily represent the views of the project funders. This research was also supported by the Built Environment, Obesity and Health Strategic Initiative of the Heart and Stroke Foundation of Canada (HSFC) and the Canadian Institutes of Health Research (CIHR).

  • school Travel Planning mobilizing school and community resources to encourage active school transportation
    Journal of School Health, 2011
    Co-Authors: Ron Buliung, Guy Faulkner, Theresa Beesley, Jacky Kennedy
    Abstract:

    BACKGROUND: Active school transport (AST), school Travel using an active mode like walking, may be important to children's overall physical activity. A "school Travel plan" (STP) documents a school's transport characteristics and provides an action plan to address school and neighborhood barriers to AST. METHODS: We conducted a pilot STP intervention at 12 schools in 4 Canadian provinces. Facilitators and school personnel created and implemented AST action plans. Parent's self-reports (N = 1489) were the basis for evaluating the intervention. A content analysis identified type, frequency, and perceived success of initiatives. RESULTS: School Travel plans emphasized education and promotion, and AST activities and events. Capital improvement projects were more common at schools in older suburban neighborhoods, whereas enforcement was more common at schools in newer suburban neighborhoods. Rates of active transportation increased from 43.8% to 45.9%. At follow-up, 13.3% of households reported less driving. Parents/caregivers cited weather, convenience, and trip chaining as primary reasons for continued driving. CONCLUSION: The STP process may facilitate changes to patterns of school Travel. An STP can expand a school's capacity to address transportation issues through mobilization of diverse community resources. Future STP initiatives may benefit from addressing convenience, safety through enforcement, and by examining how schools can be supported in implementing infrastructure improvements. Language: en