Uncertainty Management

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Brady D. Lund - One of the best experts on this subject based on the ideXlab platform.

  • Communication-based approaches to library reference services: anxiety-Uncertainty Management as a model for communication breakdowns
    Reference Services Review, 2020
    Co-Authors: Brady D. Lund
    Abstract:

    This paper aims to present an overview of the history of communication research and theory in reference services literature and to discuss the potential of one relatively recent-emerging theory of communication (anxiety-Uncertainty Management theory) to describe and mitigate breakdowns in reference communication.,An overview and discussion of existing literature and communication-based theories of library reference services is presented.,This paper identifies and describes anxiety-Uncertainty Management theory as a lens through which to view communication breakdowns during library reference transactions. The concepts behind the theory and articulated as well as its insights for reference librarians.,This is the first article to discuss the anxiety-Uncertainty Management theory to examine communication breakdowns in library reference transactions.

Brady Lund - One of the best experts on this subject based on the ideXlab platform.

  • Communication-based approaches to library reference services: anxiety-Uncertainty Management as a model for communication breakdowns
    Reference Services Review, 2020
    Co-Authors: Brady Lund
    Abstract:

    Purpose This paper aims to present an overview of the history of communication research and theory in reference services literature and to discuss the potential of one relatively recent-emerging theory of communication (anxiety-Uncertainty Management theory) to describe and mitigate breakdowns in reference communication. Design/methodology/approach An overview and discussion of existing literature and communication-based theories of library reference services is presented. Findings This paper identifies and describes anxiety-Uncertainty Management theory as a lens through which to view communication breakdowns during library reference transactions. The concepts behind the theory and articulated as well as its insights for reference librarians. Originality/value This is the first article to discuss the anxiety-Uncertainty Management theory to examine communication breakdowns in library reference transactions.

Chris Chapman - One of the best experts on this subject based on the ideXlab platform.

  • Stakeholders and Uncertainty Management in projects
    Construction Management and Economics, 2008
    Co-Authors: Stephen Ward, Chris Chapman
    Abstract:

    Stakeholders are a major source of Uncertainty in projects. This Uncertainty encompasses who relevant stakeholders are, how they could influence a project, and what their motives are in so far as their actions affect project activity. A generic project Uncertainty Management process framework is employed to provide a structure for a review of approaches to analysing stakeholders and related Uncertainty Management issues. This framework, the SHAMPU (Shape, Harness, and Manage Project Uncertainty) process, consists of nine phases: project definition, focusing the Uncertainty Management process, identifying sources of Uncertainty, structuring issues, clarifying ownership, estimating variability, evaluating implications of Uncertainty, harnessing plans, and managing implementation. A variety of approaches to stakeholder analysis are considered in relation to these phases. In particular, characterizing projects on a ‘hard–soft’ spectrum suggests generic strategies for managing stakeholder expectations and fost...

  • transforming project risk Management into project Uncertainty Management
    International Journal of Project Management, 2003
    Co-Authors: Stephen Ward, Chris Chapman
    Abstract:

    This paper argues that all current project risk Management processes induce a restricted focus on the Management of project Uncertainty. In part this is because the term ‘risk’ encourages a threat perspective. In part this is because the term ‘risk’ has become associated with ‘events’ rather than more general sources of significant Uncertainty. The paper discusses the reasons for this view, and argues that a focus on ‘Uncertainty’ rather than risk could enhance project risk Management, providing an important difference in perspective, including, but not limited to, an enhanced focus on opportunity Management. The paper outlines how project risk Management processes might be modified to facilitate an Uncertainty Management perspective.

Luis López - One of the best experts on this subject based on the ideXlab platform.

  • Home country Uncertainty and the internationalization-performance relationship: Building an Uncertainty Management capability
    Journal of World Business, 2018
    Co-Authors: Alvaro Cuervo-cazurra, Luciano Ciravegna, Mauricio A. Melgarejo, Luis López
    Abstract:

    Abstract We analyze the impact of home country Uncertainty on the internationalization-performance relationship of emerging market firms. Building on organizational learning theory and the institutional approach, we argue that internationalization has a positive impact on the performance of emerging market firms, and that this relationship is strengthened for firms based in emerging countries with higher corruption and political risk. The reason is that by being exposed to high levels of home country Uncertainty in the form of political risk and corruption, firms develop an Uncertainty Management capability at home that helps them face the challenges of internationalization better. We also propose that this Uncertainty Management capability helps emerging market firms perform better outside of their home region. We test our arguments on a sample of 536 firms from Argentina, Brazil, Chile, and Peru.

  • Home Country Uncertainty and the Internationalization-Performance Relationship: Building an Uncertainty Management Capability
    Social Science Research Network, 2016
    Co-Authors: Alvaro Cuervo-cazurra, Luciano Ciravegna, Mauricio A. Melgarejo, Luis López
    Abstract:

    We analyze the impact of internationalization on firm performance in emerging economies, proposing that this relationship varies with home country Uncertainty. Specifically, building on organizational learning theory and the institution-based view, we argue, first, that in emerging markets internationalized firms perform better than domestic firms. We then propose that this relationship is stronger for firms based in emerging countries with higher contextual Uncertainty in the form of higher corruption and political risk. The reason is that by being exposed to high political risk and corruption at home, emerging market firms build an Uncertainty Management capability that helps them face the challenges of internationalization. We finally propose that firms perform better when they expand in the nearby region, but the Uncertainty Management capability has a higher impact when they expand outside their home region.

Merle H. Mishel - One of the best experts on this subject based on the ideXlab platform.

  • benefits from an Uncertainty Management intervention for african american and caucasian older long term breast cancer survivors
    Psycho-oncology, 2005
    Co-Authors: Merle H. Mishel, Barbara B. Germino, Michael Belyea, Janet L. Stewart, Karen M Gil, Iris Carlton Laney, Laura S Porter, Margaret F Clayton
    Abstract:

    In a randomized controlled design, this study tested the efficacy of a theoretically based Uncertainty Management intervention delivered to older long-term breast cancer survivors. The sample included 509 recurrence-free women (360 Caucasian, 149 African-American women) with a mean age of 64 years (S.D.=8.9 years) who were 5-9 years post-treated for breast cancer. Women were randomly assigned to either the intervention or usual care control condition. The intervention was delivered during four weekly telephone sessions, in which study nurses guided cancer survivors in the use of audiotaped cognitive-behavioral strategies to manage Uncertainty about recurrence, and a self-help manual designed to help women understand and manage long-term treatment side effects and other symptoms. Treatment outcome data on Uncertainty Management were gathered at pre-intervention and 10-months afterward. Repeated measures MANOVA evaluating treatment group, ethnic group, and treatment by ethnic interaction effects indicated that training in Uncertainty Management resulted in improvements in cognitive reframing, cancer knowledge, patient-health care provider communication, and a variety of coping skills. Results are discussed in terms of the importance of theory-based interventions for cancer survivors that target triggers of Uncertainty about recurrence and in terms of ethnic differences in response to the intervention.

  • Moderators of an Uncertainty Management intervention: for men with localized prostate cancer.
    Nursing research, 2003
    Co-Authors: Merle H. Mishel, Barbara B. Germino, Michael Belyea, Janet L. Stewart, Donald E. Bailey, James L. Mohler, Cary N. Robertson
    Abstract:

    Background The effectiveness of psycho-educational interventions for cancer patients is well documented, but less is known about moderating characteristics that determine which subgroups of patients are most likely to benefit. Objectives The aim of this study was to determine whether certain individual characteristics of African-American and White men with localized prostate cancer moderated the effects of a psycho-educational Uncertainty Management Intervention on the outcomes of cancer knowledge and patient-provider communication Methods Men were blocked by ethnicity and randomly assigned to one of three conditions: Uncertainty Management Intervention provided to the patient only, Uncertainty Management Intervention supplemented by delivery to the patient and family member, or usual care. The individual characteristics explored were education, sources for information, and intrinsic and extrinsic religiosity. Results Using repeated measures multivariate analysis of variance, findings indicated that there were no significant moderator effects for intrinsic religiosity on any of the outcomes. Lower level of education was a significant moderator for improvement in cancer knowledge. For the outcome of patient-provider communication, fewer sources for cancer information was a significant moderator for the amount told the patient by the nurse and other staff. Less extrinsic religiosity was a significant moderator for three areas of patient provider communication. The three areas are the amount (a) the physician tells the patient; (b) the patient helps with planning treatment; and (c) the patient tells the physician. Conclusions Testing for moderator effects provides important information regarding beneficiaries of interventions. In the current study, men's levels of education, amount of sources for information, and extrinsic religiosity influenced the efficacy of the Uncertainty Management Intervention on important outcomes.