The Experts below are selected from a list of 9 Experts worldwide ranked by ideXlab platform
Martin Dick - One of the best experts on this subject based on the ideXlab platform.
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improving Usability outcomes for each of the Usability Practitioner roles
Electronic Journal of Information Systems Evaluation, 2013Co-Authors: Martin DickAbstract:This paper examines two sets of Usability roles: the consultant vs the organisation based Practitioner and the Usability manager vs. the Usability Practitioner. This paper will review the current literature discussion of the Usability Practitioner's role and present findings from interviews with industry Practitioners. This research interviewed twenty one Usability Practitioners with five or more year's industry experience. The interview transcripts were then analysed using the grounded theory methodology. The analysis provided various findings which highlighted concepts that impacted on the Usability outcome of an IS project. The analysis produced twenty seven concepts which were formed into four themes, which included Usability mindset, collaborative approach, Usability practice and project constraints. The findings present and describe eleven of these concepts in some detail. The concepts presented are directly related conclusions discussed. This paper will focus on the noticeable differences between the various Usability roles in relation to the resulting twenty seven concepts. The key findings show that Usability managers look to strategic Usability issues, by improving stakeholder collaboration and need to focusing on the skillsets of the Usability Practitioners. Consultants had a higher tendency to focus on Usability activities compliance within a process, selecting and performing activities based on constraints (which include technological constraints, time and budget constraints), needed to have a degree of flexibility in their Usability practice and often were used to validate Usability practices in an organisation. Organisational Practitioners were more focused on nurturing and educating Usability understanding within the organisation and stakeholders involved in an IS project. A Usability Practitioner needs to be flexible enough to adapt to the situation they find themselves in when engaged in an IS project in order to maximise Usability outcomes
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achieving improved Usability outcomes with different Usability Practitioner roles
International Conference on Information Management, 2013Co-Authors: Martin DickAbstract:This paper examines two sets of Usability roles: the consultant vs the organisation based Practitioner and the Usability manager vs. the Usability Practitioner. This paper will review the current literature discussion of the Usability Practitioner's role and present findings from interviews with industry Practitioners. This research interviewed twenty one Usability Practitioners with five or more year's industry experience. The interview transcripts were then analysed using the grounded theory methodology. The analysis provided various findings which highlighted concepts that impacted on the Usability outcome of an IS project. The analysis produced twenty seven concepts which were formed into four themes, which included Usability mindset, collaborative approach, Usability practice and project constraints. This paper will focus on the noticeable differences between the various Usability roles in relation to the resulting twenty seven concepts. The key findings show that Usability managers look to strategic Usability issues, by improving stakeholder collaboration and need to focusing on the skillsets of the Usability Practitioners. Consultants had a higher tendency to focus on Usability activities compliance within a process, selecting and performing activities based on constraints (which include technological constraints, time and budget constraints), needed to have a degree of flexibility in their Usability practice and often were used to validate Usability practices in an organisation. Organisational Practitioners were more focused on nurturing and educating Usability understanding within the organisation and stakeholders involved in an IS project. A Usability Practitioner needs to be flexible enough to adapt to the situation they find themselves in when engaged in an IS project in order to maximise Usability outcomes.
A Chakrapani - One of the best experts on this subject based on the ideXlab platform.
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a repeatable collaboration process for Usability testing
Hawaii International Conference on System Sciences, 2005Co-Authors: G J De Vreede, Ann L Fruhling, A ChakrapaniAbstract:Evaluating the Usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, Usability experts, systems designers, and/or system owners. The fact that such collaborative efforts require facilitation support presents an interesting challenge: how can a Usability Practitioner successfully facilitate Usability workshops without being a skilled facilitator? The goal of our research was to develop and evaluate a repeatable, predictable, and transferable standard collaboration process that Usability Practitioners can perform and moderate themselves. We designed such a process and applied and evaluated it in a series of Usability workshops focused on the evaluation of a telemedicine application. The results indicate that the process is promising in terms of applicability, productivity, and satisfaction. Also, the process appears to be repeatable and predictable in terms of the patterns of collaboration that it aims to create during the workshops. Further research is recommended to explore the process' transferability to Usability Practitioners.
G J De Vreede - One of the best experts on this subject based on the ideXlab platform.
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a repeatable collaboration process for Usability testing
Hawaii International Conference on System Sciences, 2005Co-Authors: G J De Vreede, Ann L Fruhling, A ChakrapaniAbstract:Evaluating the Usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, Usability experts, systems designers, and/or system owners. The fact that such collaborative efforts require facilitation support presents an interesting challenge: how can a Usability Practitioner successfully facilitate Usability workshops without being a skilled facilitator? The goal of our research was to develop and evaluate a repeatable, predictable, and transferable standard collaboration process that Usability Practitioners can perform and moderate themselves. We designed such a process and applied and evaluated it in a series of Usability workshops focused on the evaluation of a telemedicine application. The results indicate that the process is promising in terms of applicability, productivity, and satisfaction. Also, the process appears to be repeatable and predictable in terms of the patterns of collaboration that it aims to create during the workshops. Further research is recommended to explore the process' transferability to Usability Practitioners.
Ann L Fruhling - One of the best experts on this subject based on the ideXlab platform.
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a repeatable collaboration process for Usability testing
Hawaii International Conference on System Sciences, 2005Co-Authors: G J De Vreede, Ann L Fruhling, A ChakrapaniAbstract:Evaluating the Usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, Usability experts, systems designers, and/or system owners. The fact that such collaborative efforts require facilitation support presents an interesting challenge: how can a Usability Practitioner successfully facilitate Usability workshops without being a skilled facilitator? The goal of our research was to develop and evaluate a repeatable, predictable, and transferable standard collaboration process that Usability Practitioners can perform and moderate themselves. We designed such a process and applied and evaluated it in a series of Usability workshops focused on the evaluation of a telemedicine application. The results indicate that the process is promising in terms of applicability, productivity, and satisfaction. Also, the process appears to be repeatable and predictable in terms of the patterns of collaboration that it aims to create during the workshops. Further research is recommended to explore the process' transferability to Usability Practitioners.