Communication Practice

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Josephine M Clayton - One of the best experts on this subject based on the ideXlab platform.

  • a systematic review of evidence for end of life Communication interventions who do they target how are they structured and do they work
    Patient Education and Counseling, 2016
    Co-Authors: Adam Walczak, Phyllis Butow, Stella Bu, Josephine M Clayton
    Abstract:

    Abstract Objective To identify and synthesise evidence for interventions targeting end-of-life Communication. Methods Database, reference list and author searches were conducted to identify evaluations of end-of-life Communication-focussed interventions. Data were extracted, synthesised and QUALSYST quality analyses were performed. Results Forty-five studies met inclusion criteria. Interventions targeted patients ( n  = 6), caregivers ( n  = 3), healthcare professionals (HCPs n  = 24) and multiple stakeholders ( n  = 12). Interventions took various forms including Communication skills training, education, advance care planning and structured Practice changes. Substantial heterogeneity in study designs, outcomes, settings and measures was apparent and study quality was variable. Conclusion A substantial number of end-of-life Communication interventions have been evaluated. Interventions have particularly targeted HCPs in cancer settings, though patient, caregiver and multi-focal interventions have also been evaluated. While some interventions were efficacious in well-designed RCTs, most evidence was from less robust studies. While additional interventions targeting patients and caregivers are needed, multi-focal interventions may more effectively remove barriers to end-of-life Communication. Practice Implications Despite the limitations evident in the existing literature, healthcare professionals may still derive useful insights into effective approaches to end-of-life Communication if appropriate caution is exercised. However, additional RCTs, implementation studies and cost-benefit analyses are required to bolster arguments for implementing and resourcing Communication interventions.

Jerry Swerling - One of the best experts on this subject based on the ideXlab platform.

  • The Institutionalization of the Strategic Communication Function in the United States
    International Journal of Strategic Communication, 2009
    Co-Authors: Jerry Swerling
    Abstract:

    This article seeks to explore how the strategic Communication Practice has been institutionalized in organizations in the United States. Before delving into the topic of institutionalization, it seeks to gain an understanding of the definition of strategic Communication. After identifying the meaning of strategic Communication, we delve into a literature review to ascertain the role of Communication and its current state. We also identify and propose the key indicators, which form the basis of the discussion of institutionalization through the review of relevant literature. This is done by analyzing previous discussions on organizational functions such as purchasing, human resources and information technology. These key indicators are then tested in an empirical study involving Communication professionals of over five hundred organizations in the United States. The data from the study is presented, followed by a discussion of its strategic implications. The findings are then used to discuss the current st...

M. Jimmie Killingsworth - One of the best experts on this subject based on the ideXlab platform.

  • Research and Consulting in Technical Communication
    Technical Communication Quarterly, 2002
    Co-Authors: Jacqueline S. Palmer, M. Jimmie Killingsworth
    Abstract:

    Beginning with the premise that consultants occupy a strategic position for observing how research results are generated, applied, modified, or ignored in technical Communication Practice, this article reports on a project using interviews with seven successful consultants to gather insights into the creation and circulation of new knowledge in our field. The interviews revealed a surprising degree of uncertainty about the state of research in technical Communication and the relationship of formal research to workplace experience.

Charlotte Simonsson - One of the best experts on this subject based on the ideXlab platform.

  • Putting co-workers in the limelight: New challenges for Communication professionals
    International Journal of Strategic Communication, 2011
    Co-Authors: Mats Heide, Charlotte Simonsson
    Abstract:

    The status of co-workers has increased due to the expansion of post-bureaucratic and knowledge-intensive organizations. In organization studies the importance of co-workers has for a rather long time been acknowledged. Remarkably has co-workers more or less been neglected in research as well as in Practice within the field of strategic Communication. In research the overall focus is mainly on the Practice of Communication pro-fessionals or at a management or strategic level. In Practice many professionals still today operates at a tactical level and is rather loosely coupled to the actual work processes in the organization. At the same time we can identify a trend where Communication professionals in a greater extend operates as coaches supporting managers in their Communication roles. In this conceptual paper we argue that also co-workers must be put in the limelight, and we discuss some challenges for Communication professional. Changes in organizational life have result in new demands on co-workers Communication Practice and skills. In the article we discuss the concept co-workership and those Practices and attitudes that co-workers develop in relation to managers, colleagues and organization, and we give examples of Communication implications. Finally, we discuss practical implications and present the 5C’s – challenges for Communication professionals.

Ansgar Zerfass - One of the best experts on this subject based on the ideXlab platform.

  • The Status of Strategic Communication Practice in 48 Countries
    International Journal of Strategic Communication, 2011
    Co-Authors: Derina R. Holtzhausen, Ansgar Zerfass
    Abstract:

    This special issue of the International Journal of Strategic Communication came about quite serendipitously. The research presented in the three articles was initiated independent of each other and the papers were reviewed and presented at different conferences. When the two editors of the journal one day informally shared the results of their research, they realized that, collectively, they had data on Communication Practice from 48 countries on three continents. We decided to present this in order to give a broad picture on the diversity and core aspects of strategic Communication around the world. We hope that these studies will further research and theory building in strategic Communication on a broad scale.