Community Engagement

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Anne B. Lane - One of the best experts on this subject based on the ideXlab platform.

  • building relational capital the contribution of episodic and relational Community Engagement
    Public Relations Review, 2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    In this study, we provide evidence of the theorized connection between Community Engagement and the development of social capital, and the perceived value or worth of relationships among organizations and stakeholders. Using thematic analysis to understand the policy and practice frameworks of Community Engagement in Australian local government organizations, our analyses reveal two different types of Community Engagement—relational and episodic—each of which has the potential to contribute to relational dimension of social capital. The study introduces and develops new thinking around the ideas of episodic and relational Engagement within the context of Community Engagement, and their respective contributions to the development of relational capital. Recognizing and identifying episodic and relational Community Engagement as separate phenomena allows researchers and practitioners to understand the theoretical dimensions of Community Engagement as a framework for practice.

  • Silent voices in Community Engagement
    2018
    Co-Authors: Anne B. Lane, Kim A. Johnston
    Abstract:

    Community Engagement is a means of maintaining and enhancing organization-Community relationships by communication and interaction , . Dialogic-based Engagement approaches facilitate understanding, involvement, and the exchange of opinions about a concept. In a Community setting, Engagement is therefore an important means through which Community members can have a voice about an issue or organizational decision that is actually or potentially affecting their Community. The success and effectiveness of Community Engagement is thus founded on empowering Community members to provide their views and opinions, with practitioners charged with facilitating this process for social good . Love and Tilley however, caution that as a term, Engagement has the potential to legitimize “practices of engineering public consent” (p. 34). Earlier, Motion called for Engagement practices to “acknowledge vested interests, recognize conflict, and encourage marginalized critical discourses” (p. 505). These ‘marginalized critical discourses’ are often Community voices that are rendered inaudible against a backdrop of louder—and arguably more powerful—voices. These ‘silent voices’ present a key challenge for practitioners committed to ensuring the legitimacy of the Community Engagement processes for which they are responsible. How can these silent voices be heard? Drawing on theoretical foundations of power and voice, this paper addresses a key research question: how are silent voices conceptualized in Engagement practice? Based on inductive analysis of in-depth semi-structured interviews with contemporary public relations practitioners, findings suggest that identifying and incorporating silent voices is a critical—but ironically overlooked—component of a Community Engagement framework. This paper goes on to suggest ways in which silent voices in the Community can be heard and responded to through Engagement.

  • Many voices: Authenticity in Community Engagement
    2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    Community Engagement programs are designed to help organisations address complex problems involving diverse Community groups and settings. The validity and credibility of the outcomes of these programs depend in large part on their claim to authentically identify, represent, and/or address concerns from Community perspectives Authenticity has become a central concept in public relations as stakeholders demand greater transparency, openness and responsibility in communication and relationships. Community Engagement programs must therefore ensure the authenticity of the processes and participants involved by bringing in unconventional, silent, and dis-empowered voices, rather than focusing exclusively on the loud and powerful. Yet there is little in the theory or practice of Community Engagement that addresses the operational requirements of ensuring this authenticity. Assumptions therefore underpin the nature of the voice – whose voice is it, and how can we know whether or not it is represented authentically in the Engagement process?

  • Episodic, relational, and synergistic Community Engagement: A triad of practice
    2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    Community Engagement is a communicative process that facilitates understanding and evaluation, involvement, and exchanges of information and opinions, about a concept, issue or project, with the aim of building social capital and enhancing social outcomes through decision-making. Traditional approaches focus on Community Engagement as short-term event-based episodes of interaction. This paper proposes two further forms of Community Engagement in addition to the episodic: relational and synergistic. Relational Community Engagement demonstrates an ongoing organizational commitment to maintaining and enhancing Community relationships through lower intensity yet longer forms of Engagement that bring both social and organizational benefits. Synergistic Community Engagement combines both the episodic and relational forms into a hybrid in which episodes of interaction draw on the social capital generated out of relational Engagement. Together, the episodic, relational, and synergistic Engagement forms create a triad of practice that offers new insights into one of the core fields of public relations.

  • Questions of authenticity in Community Engagement
    2017
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    Community Engagement programs are designed to help organisations address complex problems involving diverse Community groups and settings. The validity and credibility of the outcomes of these programs depend in large part on their claim to authentically identify, represent, and/or address concerns from Community perspectives Authenticity has become a central concept in public relations as stakeholders demand greater transparency, openness and responsibility in communication and relationships. Community Engagement programs must therefore ensure the authenticity of the processes and participants involved by bringing in unconventional, silent, and disempowered voices, rather than focusing exclusively on the loud and powerful. Yet there is little in the theory or practice of Community Engagement that addresses the operational requirements of ensuring this authenticity. Assumptions therefore underpin the nature of the voice – whose voice is it, and how can we know whether or not it is represented authentically in the Engagement process?

Kim A. Johnston - One of the best experts on this subject based on the ideXlab platform.

  • Community Engagement techniques toolkit: Mapping approaches to Community Engagement for preparedness in Australia (Report no. 516)
    2019
    Co-Authors: Barbara Ryan, Kim A. Johnston, Maureen Taylor
    Abstract:

    This toolkit builds on National Strategy for Disaster Resilience: Community Engagement Framework Handbook 6 (Australian Institute for Disaster Resilience, 2013) by providing details of: - The Australian generative model of Community Engagement (Johnston, Ryan & Taylor, 2019), a framework developed in 2019 based on current Community Engagement for preparedness approaches used by Australian agencies - A series of emergency management-tested Community Engagement techniques ranging from information campaigns through to Community development and Community led approaches The model travels through a series of levels of Community Engagement planning and implementation, which helps practitioners to map and undertake the best Community Engagement approach for a specific Community. The base articles used to build the suite of techniques were found during a systematic literature review of preparedness activity. A systematic literature review is a rigorous, procedural approach to drawing out all available literature on a topic. The value of a systematic literature review is that it provides a wide ranging view of the accessible knowledge around a topic. Articles were included based on whether they measured impact of Engagement techniques (such as preparedness levels, lives saved), and the quality of the research. The full list of articles can be found in the references section.

  • building relational capital the contribution of episodic and relational Community Engagement
    Public Relations Review, 2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    In this study, we provide evidence of the theorized connection between Community Engagement and the development of social capital, and the perceived value or worth of relationships among organizations and stakeholders. Using thematic analysis to understand the policy and practice frameworks of Community Engagement in Australian local government organizations, our analyses reveal two different types of Community Engagement—relational and episodic—each of which has the potential to contribute to relational dimension of social capital. The study introduces and develops new thinking around the ideas of episodic and relational Engagement within the context of Community Engagement, and their respective contributions to the development of relational capital. Recognizing and identifying episodic and relational Community Engagement as separate phenomena allows researchers and practitioners to understand the theoretical dimensions of Community Engagement as a framework for practice.

  • Many voices: Authenticity in Community Engagement
    2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    Community Engagement programs are designed to help organisations address complex problems involving diverse Community groups and settings. The validity and credibility of the outcomes of these programs depend in large part on their claim to authentically identify, represent, and/or address concerns from Community perspectives Authenticity has become a central concept in public relations as stakeholders demand greater transparency, openness and responsibility in communication and relationships. Community Engagement programs must therefore ensure the authenticity of the processes and participants involved by bringing in unconventional, silent, and dis-empowered voices, rather than focusing exclusively on the loud and powerful. Yet there is little in the theory or practice of Community Engagement that addresses the operational requirements of ensuring this authenticity. Assumptions therefore underpin the nature of the voice – whose voice is it, and how can we know whether or not it is represented authentically in the Engagement process?

  • Silent voices in Community Engagement
    2018
    Co-Authors: Anne B. Lane, Kim A. Johnston
    Abstract:

    Community Engagement is a means of maintaining and enhancing organization-Community relationships by communication and interaction , . Dialogic-based Engagement approaches facilitate understanding, involvement, and the exchange of opinions about a concept. In a Community setting, Engagement is therefore an important means through which Community members can have a voice about an issue or organizational decision that is actually or potentially affecting their Community. The success and effectiveness of Community Engagement is thus founded on empowering Community members to provide their views and opinions, with practitioners charged with facilitating this process for social good . Love and Tilley however, caution that as a term, Engagement has the potential to legitimize “practices of engineering public consent” (p. 34). Earlier, Motion called for Engagement practices to “acknowledge vested interests, recognize conflict, and encourage marginalized critical discourses” (p. 505). These ‘marginalized critical discourses’ are often Community voices that are rendered inaudible against a backdrop of louder—and arguably more powerful—voices. These ‘silent voices’ present a key challenge for practitioners committed to ensuring the legitimacy of the Community Engagement processes for which they are responsible. How can these silent voices be heard? Drawing on theoretical foundations of power and voice, this paper addresses a key research question: how are silent voices conceptualized in Engagement practice? Based on inductive analysis of in-depth semi-structured interviews with contemporary public relations practitioners, findings suggest that identifying and incorporating silent voices is a critical—but ironically overlooked—component of a Community Engagement framework. This paper goes on to suggest ways in which silent voices in the Community can be heard and responded to through Engagement.

  • Episodic, relational, and synergistic Community Engagement: A triad of practice
    2018
    Co-Authors: Kim A. Johnston, Anne B. Lane
    Abstract:

    Community Engagement is a communicative process that facilitates understanding and evaluation, involvement, and exchanges of information and opinions, about a concept, issue or project, with the aim of building social capital and enhancing social outcomes through decision-making. Traditional approaches focus on Community Engagement as short-term event-based episodes of interaction. This paper proposes two further forms of Community Engagement in addition to the episodic: relational and synergistic. Relational Community Engagement demonstrates an ongoing organizational commitment to maintaining and enhancing Community relationships through lower intensity yet longer forms of Engagement that bring both social and organizational benefits. Synergistic Community Engagement combines both the episodic and relational forms into a hybrid in which episodes of interaction draw on the social capital generated out of relational Engagement. Together, the episodic, relational, and synergistic Engagement forms create a triad of practice that offers new insights into one of the core fields of public relations.

Hui-yun Sung - One of the best experts on this subject based on the ideXlab platform.

  • Modelling Community Engagement in public libraries
    Malaysian Journal of Library & Information Science, 2013
    Co-Authors: Hui-yun Sung, Mark Hepworth
    Abstract:

    This paper explores core concepts relating to Community Engagement in public libraries. It offers a new conceptual framework to help understand collaborative, productive relationships between information service providers and service users. Fundamental to this framework are two underlying variables of ‘influence of authority’ and ‘willingness to learn’. This paper explores these variables and related elements that were shown to influence the success of Community Engagement in public libraries in the United Kingdom. The study has developed a model of essential elements of Community Engagement in public libraries, as a first step towards systematic research in this area. This paper focuses on the implications for practice and suggests a Community Engagement model that is grounded in the reality and perceptions of the Community and the participants, rather than only from an institutional perspective.

  • An exploration of the essential elements of Community Engagement in public libraries
    2012
    Co-Authors: Hui-yun Sung
    Abstract:

    This research aims to explore and identify essential elements of Community Engagement in the public sector, including library services. Previous research has highlighted public libraries objectives in undertaking Community Engagement, in terms of tackling social exclusion, promoting democracy and contributing to social/cultural/human capital. However, it is also apparent that there is a lack of shared vision and strategy for Community Engagement in public libraries. Furthermore, little systematic research has examined the Community Engagement process in practice. Hence there is a need for a systematic, comparative and empirical investigation into essential elements of Community Engagement in public libraries. The study was qualitative, involving three case studies in England. Research methods employed to gather data included semi-structured interviews, direct observation and document analysis. Both the viewpoints of service providers and service users were captured. Essential elements of Community Engagement were initially identified in case specific contexts. The discussion of the relationships between elements then identified two key underlying variable drivers (i.e. influence of authority and willingness to learn ) that had a fundamental impact on Community Engagement. Influence of authority was defined as the extent that the initiative was led by the service or the Community. Willingness to learn was defined as the extent that the service was willing to embrace a Community-driven approach or a library-based approach for implementing Community Engagement. The empirical investigative results identified the essential elements of Community Engagement as comprising of: accountability , belonging , commitment , communication , a flexible approach , genuineness , relevance and sustainability . The significance of this research is the identification, based on empirical data, of arguably the essential elements of Community Engagement in the public library context. However, it is likely that these elements are key to forms of Community Engagement both within and outside the public sector. Recommendations are made in conclusion for the promotion of genuine Community Engagement, where the Community-driven approach and the organic nature of the Community Engagement process are seen as being paramount to Engagement.

  • iConference - Community Engagement in public libraries
    Proceedings of the 2011 iConference on - iConference '11, 2011
    Co-Authors: Hui-yun Sung, Mark Hepworth, Gillian Ragsdell
    Abstract:

    An awareness of the importance of effective Community Engagement has been increasing over the past ten years. A number of public bodies in the U. K. and overseas have recognised the importance of engaging with local communities in their services and are tackling this issue. The purpose of this research is to investigate essential elements for effective Community Engagement in public libraries. This research takes a qualitative approach to capture both service providers' and service users' perspectives in the process of Community Engagement. This research will help to provide an overview of what is being done, leading to a detailed insight into what form Community Engagement can take and what makes it work, as well as the challenges. Hence, the research will inform future Community Engagement projects in library services and information services.

Jerome Slamat - One of the best experts on this subject based on the ideXlab platform.

  • embedding Community Engagement in south african higher education
    Education Citizenship and Social Justice, 2008
    Co-Authors: Josef Lazarus, Mabel Erasmus, Denver Hendricks, Joyce Nduna, Jerome Slamat
    Abstract:

    Community Engagement was a relatively unknown concept in South African higher education until the late 1990s. In response to the call of the White Paper on the Transformation of Higher Education (1997) for ‘feasibility studies and pilot programmes which explore the potential of Community service in higher education’ the Joint Education Trust launched the Community – Higher Education – Service Partnerships (CHESP) initiative in 1999. The purpose of this initiative was to assist South African Higher Education Institutions to conceptualization and implementation Community Engagement as a core function of the academy. This article tracks the development of Community Engagement in South African higher education through the CHESP initiative and identifies some of the processes and outcomes at a programmatic, institutional and national level. The article includes four South African universities as case studies to illustrate the processes and outcomes of embedding Community Engagement in South African higher education.

Bipin Adhikari - One of the best experts on this subject based on the ideXlab platform.

  • Community Engagement and ethical global health research.
    Global Bioethics, 2019
    Co-Authors: Bipin Adhikari, Christopher Pell, Phaik Yeong Cheah
    Abstract:

    Community Engagement is increasingly recognized as a critical element of medical research, recommended by ethicists, required by research funders and advocated in ethics guidelines. The benefits of Community Engagement are often stressed in instrumental terms, particularly with regard to promoting recruitment and retention in studies. Less emphasis has been placed on the value of Community Engagement with regard to ethical good practice, with goals often implied rather than clearly articulated. This article outlines explicitly how Community Engagement can contribute to ethical global health research by complementing existing established requirements such as informed consent and independent ethics review. The overarching and interlinked areas are (1) respecting individuals, communities and stakeholders; (2) building trust and social relationships; (3) determining appropriate benefits; minimizing risks, burdens and exploitation; (4) supporting the consent process; (5) understanding vulnerabilities and researcher obligations; (6) gaining permissions, approvals and building legitimacy and (7) achieving recruitment and retention targets.

  • A realist review of Community Engagement with health research
    Wellcome Open Research, 2019
    Co-Authors: Bipin Adhikari, Robin Vincent, Geoff Wong, Claire Duddy, Emma Richardson, James V. Lavery, Sassy Molyneux
    Abstract:

    Introduction: Community Engagement is increasingly recognized as a critical aspect of global health. Recent years have seen an expansion of Community Engagement activities linked to health research, but debates and inconsistencies remain about the aims of different types of Engagement, mechanisms underpinning their implementation and impact, and influential contextual factors. Greater commitment to and consistency around Community Engagement by health research programs, implementers and funders requires a more coherent evidence base. This realist review is designed to improve our understanding of how and why Community Engagement contributes to intended and unintended outcomes (including research and ethical outcomes) in different contexts. Given the breadth and diversity of the literature on Community Engagement in health research, the review will initially focus on malaria research in low- and middle-income countries (LMICs) and draw on wider global health literature where needed. Methods and analysis: Community Engagement in practice is often a complex set of interventions. We will conduct a realist review – a theory driven approach to evidence synthesis – to provide explanations for how and why Community Engagement with health research produces the pattern of outcomes observed across different contexts of application. We will consolidate evidence from a range of documents, including qualitative, quantitative and mixed method studies. The review will follow several stages: devising an initial programme theory, searching evidence, selecting appropriate documents, extracting data, synthesizing and refining the programme theory, and reiteration of these steps as needed. Ethics and dissemination: A formal ethics review is not required for this literature review.  Findings will be disseminated in a peer reviewed journal, through national and international conferences, and through a set of short briefings tailored for audiences with an interest in Community Engagement. Outputs and presentations will be informed by and feed into our network of Community Engagement experts. PROSPERO registration number: CRD42019125687