The Experts below are selected from a list of 7323 Experts worldwide ranked by ideXlab platform
Benedetto Saraceno - One of the best experts on this subject based on the ideXlab platform.
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mental and social health during and after acute emergencies Emerging Consensus
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto SaracenoAbstract:Mental health care programmes during and after acute emergencies in resource-poor countries have been considered controversial. There is no agreement on the public health value of the post-traumatic stress disorder concept and no agreement on the appropriateness of vertical (separate) trauma-focused services. A range of social and mental health intervention strategies and principles seem, however, to have the broad support of expert opinion. Despite continuing debate, there is Emerging agreement on what entails good public health practice in respect of mental health. In terms of early interventions, this agreement is exemplified by the recent inclusion of a "mental and social aspects of health" standard in the Sphere handbook's revision on minimal standards in disaster response. This affirmation of Emerging agreement is important and should give clear messages to health planners.
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mental and social health during and after acute emergencies Emerging Consensus discussion
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto Saraceno, Derrick Silove, Derek SummerfieldAbstract:Les programmes visant a dispenser des soins de sante mentale pendant et apres les situations d'urgence aigue dans les pays a faibles revenus sont consideres comme d'un interet discutable. Aucun accord n'a ete trouve sur la valeur en termes de sante publique du concept de trouble de stress post-traumatique et sur l'utilite de services verticaux (separes) dont l'activite est axee sur les traumatismes. Il semble cependant qu'une serie de strategies d'intervention en sante sociale et mentale beneficie d'un large soutien parmi les experts. Bien que les debats se poursuivent, un accord se fait jour sur ce que comportent les bonnes pratiques de sante publique en matiere de sante mentale. En ce qui concerne les interventions precoces, cet accord est illustre par l'introduction recente d'une norme sur les aspects mentaux et sociaux de la sante dans la revision du Manuel Sphere sur les normes minimales a respecter dans la reponse a un desastre. Cette affirmation d'un accord emergeant est importante et devrait se traduire par des messages clairs pour les planificateurs dans le domaine de la sante.
Mark Van Ommeren - One of the best experts on this subject based on the ideXlab platform.
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mental and social health during and after acute emergencies Emerging Consensus
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto SaracenoAbstract:Mental health care programmes during and after acute emergencies in resource-poor countries have been considered controversial. There is no agreement on the public health value of the post-traumatic stress disorder concept and no agreement on the appropriateness of vertical (separate) trauma-focused services. A range of social and mental health intervention strategies and principles seem, however, to have the broad support of expert opinion. Despite continuing debate, there is Emerging agreement on what entails good public health practice in respect of mental health. In terms of early interventions, this agreement is exemplified by the recent inclusion of a "mental and social aspects of health" standard in the Sphere handbook's revision on minimal standards in disaster response. This affirmation of Emerging agreement is important and should give clear messages to health planners.
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mental and social health during and after acute emergencies Emerging Consensus discussion
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto Saraceno, Derrick Silove, Derek SummerfieldAbstract:Les programmes visant a dispenser des soins de sante mentale pendant et apres les situations d'urgence aigue dans les pays a faibles revenus sont consideres comme d'un interet discutable. Aucun accord n'a ete trouve sur la valeur en termes de sante publique du concept de trouble de stress post-traumatique et sur l'utilite de services verticaux (separes) dont l'activite est axee sur les traumatismes. Il semble cependant qu'une serie de strategies d'intervention en sante sociale et mentale beneficie d'un large soutien parmi les experts. Bien que les debats se poursuivent, un accord se fait jour sur ce que comportent les bonnes pratiques de sante publique en matiere de sante mentale. En ce qui concerne les interventions precoces, cet accord est illustre par l'introduction recente d'une norme sur les aspects mentaux et sociaux de la sante dans la revision du Manuel Sphere sur les normes minimales a respecter dans la reponse a un desastre. Cette affirmation d'un accord emergeant est importante et devrait se traduire par des messages clairs pour les planificateurs dans le domaine de la sante.
Shekhar Saxena - One of the best experts on this subject based on the ideXlab platform.
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mental and social health during and after acute emergencies Emerging Consensus
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto SaracenoAbstract:Mental health care programmes during and after acute emergencies in resource-poor countries have been considered controversial. There is no agreement on the public health value of the post-traumatic stress disorder concept and no agreement on the appropriateness of vertical (separate) trauma-focused services. A range of social and mental health intervention strategies and principles seem, however, to have the broad support of expert opinion. Despite continuing debate, there is Emerging agreement on what entails good public health practice in respect of mental health. In terms of early interventions, this agreement is exemplified by the recent inclusion of a "mental and social aspects of health" standard in the Sphere handbook's revision on minimal standards in disaster response. This affirmation of Emerging agreement is important and should give clear messages to health planners.
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mental and social health during and after acute emergencies Emerging Consensus discussion
Bulletin of The World Health Organization, 2005Co-Authors: Mark Van Ommeren, Shekhar Saxena, Benedetto Saraceno, Derrick Silove, Derek SummerfieldAbstract:Les programmes visant a dispenser des soins de sante mentale pendant et apres les situations d'urgence aigue dans les pays a faibles revenus sont consideres comme d'un interet discutable. Aucun accord n'a ete trouve sur la valeur en termes de sante publique du concept de trouble de stress post-traumatique et sur l'utilite de services verticaux (separes) dont l'activite est axee sur les traumatismes. Il semble cependant qu'une serie de strategies d'intervention en sante sociale et mentale beneficie d'un large soutien parmi les experts. Bien que les debats se poursuivent, un accord se fait jour sur ce que comportent les bonnes pratiques de sante publique en matiere de sante mentale. En ce qui concerne les interventions precoces, cet accord est illustre par l'introduction recente d'une norme sur les aspects mentaux et sociaux de la sante dans la revision du Manuel Sphere sur les normes minimales a respecter dans la reponse a un desastre. Cette affirmation d'un accord emergeant est importante et devrait se traduire par des messages clairs pour les planificateurs dans le domaine de la sante.
Philipp Klaus - One of the best experts on this subject based on the ideXlab platform.
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the case of amazon com towards a conceptual framework of online customer service experience ocse using the Emerging Consensus technique ect
Journal of Services Marketing, 2013Co-Authors: Philipp KlausAbstract:Purpose – The concept of online customer service experience (OCSE) has recently received great interest from academia and businesses alike. Despite the belief that providing superb online experiences will influence customers' online buying behavior, most of the research focuses solely on the controllable factors of the online experience. This paper seeks to address these issues. Design/methodology/approach – Using the means-end approach in 62 semi-structured interviews with a representative sample from three countries, and a new tool to elicit behavioral aggregation, the Emerging Consensus technique (ECT), the author conceptualizes online customer service experience (OCSE). Findings – The study identifies functionality and psychological factors as the two main dimensions of online customer service experience. Functionality encompasses the technical attributes of the web vendor, namely the sub-dimensions usability, product presence, communication, social presence, and interactivity. Psychological factors c...
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The case of Amazon.com: Towards a conceptual framework of online customer service experience (OCSE) using the Emerging Consensus technique (ECT)
Journal of Services Marketing, 2013Co-Authors: Philipp KlausAbstract:Purpose - The concept of online customer service experience (OCSE) has recently received great interest from academia and businesses alike. Despite the belief that providing superb online experiences will influence customers' online buying behavior, most of the research focuses solely on the controllable factors of the online experience. This paper seeks to address these issues. Design/methodology/approach - Using the means-end approach in 62 semi-structured interviews with a representative sample from three countries, and a new tool to elicit behavioral aggregation, the Emerging Consensus technique (Ed), the author conceptualizes online customer service experience (OCSE). Findings - The study identifies functionality and psychological factors as the two main dimensions of online customer service experience. Functionality encompasses the technical attributes of the web vendor, namely the sub-dimensions usability, product presence, communication, social presence, and interactivity. Psychological factors consist of the attitudinal based sub-dimensions context familiarity, trust, and value for money The conceptual model extends and expands existing literature on online customer service experience models. In particular, the study identifies that the individual importance of the online customer service experience dimensions differ depending on which stage of the experience, namely prior to, during, or after the transaction the customer is in. Moreover, the study reveals the presence of one previously unexplored key component of the online customer service experience: social presence. Originality/value - Based on its empirical findings, this article proposes a dynamic conceptual framework of online customer service experience, which incorporates the individual dimensions of the online experience according to the stage of the customer journey. Using and validating a new tool of extracting elicit behavioral aggregation, the Ed, the study conceptualizes the online customer service experience, exploring previously unexplored key dimensions of OCSE. The model highlights the dynamic nature of OCSE by exploring the relative importance of each identified dimension in relation to the stage of the interaction, i.e. before, during, or after the transaction/purchase, between the customer and the service provider.
Diana Deca - One of the best experts on this subject based on the ideXlab platform.
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an Emerging Consensus for open evaluation 18 visions for the future of scientific publishing
Frontiers in Computational Neuroscience, 2012Co-Authors: Nikolaus Kriegeskorte, Alexander Walther, Diana DecaAbstract:A scientific publication system needs to provide two basic services: access and evaluation. The traditional publication system restricts the access to papers by requiring payment, and it restricts the evaluation of papers by relying on just 2–4 pre-publication peer reviews and by keeping the reviews secret. As a result, the current system suffers from a lack of quality and transparency of the peer review process, and the only immediately available indication of a new paper's quality is the prestige of the journal it appeared in. Open access (OA) is now widely accepted as desirable and is beginning to become a reality. However, the second essential element, evaluation, has received less attention. Open evaluation (OE), an ongoing post-publication process of transparent peer review and rating of papers, promises to address the problems of the current system and bring scientific publishing into the twenty-first century. Evaluation steers the attention of the scientific community, and thus the very course of science. For better or worse, the most visible papers determine the direction of each field, and guide funding and public policy decisions. Evaluation, therefore, is at the heart of the entire endeavor of science. As the number of scientific publications explodes, evaluation, and selection will only gain importance. A grand challenge of our time, therefore, is to design the future system, by which we evaluate papers and decide which ones deserve broad attention and deep reading. However, it is unclear how exactly OE and the future system for scientific publishing should work. This motivated us to edit the Research Topic “Beyond open access: visions for open evaluation of scientific papers by post-publication peer review” in Frontiers in Computational Neuroscience. The Research Topic includes 18 papers, each going beyond mere criticism of the status quo and laying out a detailed vision for the ideal future system. The authors are from a wide variety of disciplines, including neuroscience, psychology, computer science, artificial intelligence, medicine, molecular biology, chemistry, and economics. The proposals could easily have turned out to contradict each other, with some authors favoring solutions that others advise against. However, our contributors' visions are largely compatible. While each paper elaborates on particular challenges, the solutions proposed have much overlap, and where distinct solutions are proposed, these are generally compatible. This puts us in a position to present our synopsis here as a coherent blueprint for the future system that reflects the Consensus among the contributors.1 Each section heading below refers to a design feature of the future system that was a prevalent theme in the collection. If the feature was overwhelmingly endorsed, the section heading below is phrased as a statement. If at least two papers strongly advised against the feature, the section heading is phrased as a question. Figure Figure11 visualizes to what extent each paper encourages or discourages the inclusion of each design feature in the future system. The ratings used in Figure Figure11 have been agreed upon with the authors of the original papers.2 Figure 1 Overview of key design features across the 18 visions. The design features on the left capture major recurrent themes that were addressed (positively or negatively) in the Research Topic on OE. The columns indicate to what extent each design feature is ...