The Experts below are selected from a list of 12111 Experts worldwide ranked by ideXlab platform
Paul T Jaeger - One of the best experts on this subject based on the ideXlab platform.
-
assessing section 508 compliance on federal e Government Web Sites a multi method user centered evaluation of accessibility for persons with disabilities
Government Information Quarterly, 2006Co-Authors: Paul T JaegerAbstract:Abstract Section 508 of the Rehabilitation Act requires federal e-Government Web Sites to be accessible to persons with disabilities. While some studies have assessed the accessibility of federal e-Government Sites, most of these studies did not sufficiently examine the breadth and depth of issues related to Web Site accessibility. This article details a multi-method, user-centered study of the accessibility of federal e-Government Sites that addresses the complexities of accessibility and the reasons for continued inaccessibility on federal e-Government Sites. By employing policy analysis, user testing, expert testing, automated testing, and a survey of federal Web developers, this study provides a multi-dimensional, user-centered portrait of the levels of accessibility of federal e-Government Web Sites, reasons for the current levels of accessibility, and perceptions about accessibility. This article discusses the legal requirements of accessibility, the previous research, and the data and findings of this study, and ultimately offers recommendations for increasing federal e-Government Web Site compliance with Section 508.
Cao Qingjuan - One of the best experts on this subject based on the ideXlab platform.
-
research on satisfation of Government Web Site based on user experience
Information Sciences, 2009Co-Authors: Cao QingjuanAbstract:This auther explains connection of user experience and relative concepts,good user experi-ence can improve satisfaction of Government Web-Site.At the present stage Government Web-Site has mang problems about user experience in my country.Improving user experience is important measure of enhancing satisfaction of Government Web-Site.
Jonathan Lazar - One of the best experts on this subject based on the ideXlab platform.
-
a longitudinal study of state Government homepage accessibility in maryland and the role of Web page templates for improving accessibility
Government Information Quarterly, 2013Co-Authors: Jonathan Lazar, Brian Wentz, Abdulelah Almalhem, Alexander Catinella, Catalin Antonescu, Yeveniy Aynbinder, Michael Bands, Edward Bastress, Brandon ChanAbstract:Abstract It is well documented that Government agencies, at all levels, continue to have problems ensuring that Government Web Sites follow laws related to Web accessibility for people with disabilities. Although there are a number of published studies on Government Web accessibility that are point-in-time, there are no published studies consisting of a longitudinal analysis of state-level Government Web Site accessibility. This paper contributes to the research literature in three ways: 1) an accessibility inspection of 25 Maryland state Government homepages in 2012 which involved 150 human inspections of Web pages, 2) a comparison of the results from 2012 to a similar accessibility evaluation in 2009, and 3) a discussion of the role of a Web page template, which was introduced in Maryland state Government shortly after the 2009 evaluation. The data from this longitudinal evaluation leads to the conclusion that Web page templates do tend to result in more accessible Sites within state Government.
Richard T. Vidgen - One of the best experts on this subject based on the ideXlab platform.
-
measuring Web Site quality improvements a case study of the forum on strategic management knowledge exchange
Industrial Management and Data Systems, 2003Co-Authors: S.j. Barnes, Richard T. VidgenAbstract:As organizations have begun increasingly to communicate and interact with consumers via the Web, so the appropriate design of offerings has become a central issue. Attracting and retaining consumers requires acute understanding of the requirements of users and appropriate tailoring of solutions. Recently, the development of Web offerings has moved beyond the commercial domain to Government, both national and international. This paper examines the results of a quality survey of a Web Site provided by the OECD. The Site is examined before and after a major redesign process. The instrument, WebQual, draws on previous work in Web Site usability, information quality, and service interaction quality to provide a rounded framework for assessing e‐commerce and e‐Government offerings. The metrics and findings demonstrate not only the strengths and weaknesses of the Sites, but also the different impressions of users in member countries. These findings have implications for e‐Government Web Site offerings.
-
Assessing the quality of a cross-national e-Government Web Site: a study of the forum on strategic management knowledge exchange
System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on, 2003Co-Authors: S.j. Barnes, Richard T. VidgenAbstract:As organizations have begun increasingly to communicate and interact with consumers via the Web, so the appropriate design of offerings has become a central issue. Attracting and retaining consumers requires acute understanding of the requirements of users and appropriate tailoring of solutions. Recently, the development of Web offerings has moved beyond the commercial domain to Government, both national and international. In this paper, we examine the results of a quality survey of a cross-national e-Government Web Site provided by the OECD. The Site is examined before and after a major redesign process. The instrument, WebQual, draws on previous work in three areas: Web Site usability, information quality, and service interaction quality to provide a rounded framework for assessing e-commerce and e-Government offerings. The metrics and findings demonstrate not only the strengths and weaknesses of the Sites before and after design, but the very different impressions of users in different member countries. These findings have implications for cross-national e-Government Web Site offerings.
Jon Gant - One of the best experts on this subject based on the ideXlab platform.
-
evaluating Web based e Government services with a citizen centric approach
Hawaii International Conference on System Sciences, 2005Co-Authors: Lili Wang, Stuart Bretschneider, Jon GantAbstract:One of the challenges in delivering e-Government services is to design the Web Sites to make it easier for citizens to find desired information. However, little work is found to evaluate e-Government services in this sense. In addition, current efforts on Government Web Site design mainly concentrate on Web Site features that would enhance its usability, but few of them answers why some Web design is better than others to facilitate citizens' information seeking. This paper aims to contribute to both aspects: it equips Government agencies with a model that can not only evaluate their Web-based e-Government services, but also helps them understand why their Web Sites succeed or fail to help citizens find needed information. In addition to the model itself, instruments for applying this model are also developed.
