The Experts below are selected from a list of 243024 Experts worldwide ranked by ideXlab platform

Barrie R Nault - One of the best experts on this subject based on the ideXlab platform.

  • Organization of public safety networks: Spillovers, interoperability, and participation
    Production and Operations Management, 2016
    Co-Authors: Barrie R Nault
    Abstract:

    We analyze trade-offs in the Organization of public safety networks when network assets are distributed across districts and a district values network assets in its own and other districts. Comparing centralized, decentralized, and mixed Organization Forms, we capture two critical properties: interoperability among distributed technology-based network assets and the ability of districts to opt-in or opt-out of the centralized Form. We model the provision of public safety networks, where network assets are chosen by each district or by a federal government, where these assets have a positive cross-district spillover that depends on interoperability, where investments in effort can be made to improve interoperability, and where districts can opt-in or opt-out of centralized provision. With the adoption of centralized, decentralized, or mixed provision as a result of districts’ opt-in or opt-out choices, we identify conditions that determine when the districts deviate from the social optimum and thus regulatory intervention is beneficial to incent the socially optimal Organization Form. We show how the socially optimal Organization Form can be achieved through policy instruments such as a sharing rule for the cost of interoperability effort and direct government grants.

  • mitigating underinvestment through an it enabled Organization Form
    Social Science Research Network, 1996
    Co-Authors: Barrie R Nault
    Abstract:

    InFormation technology (IT) enables a new refinement of the horizontal network Organization. We show that IT can be applied to a hybrid Form of market and hierarchy, franchis­ing, and demonstrate how the resulting horizontal network Organization can be an improved Organization Form. Specifi­cally, we use IT-enabled "ownership of customers" to refine the horizontal network Organization and show how that re­finement can alleviate the problem of franchise underinvest­ment in traditional franchising. In traditional franchising each franchise underinvests relative to investments in an integrated firm because the benefits that accrue to other franchises from its investment (horizontal externalities) are not accounted for in its investment decision. Ownership of customers is a combination of identifying individual cus­tomers with individual franchises, monitoring customer trans­ actions across franchises, and transferring benefits between franchises based on those transactions. Because ownership of customers rewards franchises for the beneficial horizontal externalities generated by their investments, the levels of investment that are chosen by franchises may be increased, although not to the levels that would occur in an integrated firm. As long as IT costs are covered, the franchisor is always more profitable and, if necessary, the franchisor and fran­chisees can be jointly more profitable. Consequently, if prof­ its can be redistributed in lump-sum Form, then the fran­chisor and franchisees can be individually more profitable. The analysis applies to all horizontal Organizations where ownership of customers is feasible and where there are sufficient transactions between units for ownership of cus­tomers to be worthwhile.

Yang Guang-feng - One of the best experts on this subject based on the ideXlab platform.

  • Study on Document Delivery Service of Regional Library Consortium
    Information Sciences, 2011
    Co-Authors: Yang Guang-feng
    Abstract:

    With the region-center and tailored solutions,Regional Library Consortium has outstanding advantages in the field of document delivery service.The document delivery service has Formed some models,such as system platForm,Organization Form,operating pattern and resource revelation.On the other hand,there are some problems restricting its development,just like resource construction,service propaganda,and Organization management.The solving of these problems indicates the trend for regional document delivery service.

Yuntao Chen - One of the best experts on this subject based on the ideXlab platform.

  • research on the customer satisfaction service system of certification body based on the practice of china quality certification center
    2013
    Co-Authors: Yuntao Chen
    Abstract:

    Qperatingin the environment of market economy and competition, the ideal operation mode for China Quality Certification Center (CQC), as an institution providing certification services, is the "Customer Satisfaction Service System (CSSS)", which takes customer satisfaction (CS) and creating greater values for stakeholders as its core concept; the basic operating process is a "sensed - responding" type trilogy with "listening and measuring - interpreting and learning ­ improving and innovating"; the basic Organization Form is a kind of structure based upon team and Organizational learning; and the internal operating mechanism is CS-oriented activation, learning, improvement and innovation, as well as the cultural coordination and integration. Fundamental tools and measures boosting the CSSS are the customer satisfaction measurement, analysis and improvement. CSSS has provided a systematic idea mode for the Organization transFormation and management innovation ofcertification bodies in the new era.

  • Research on the Customer Satisfaction Service System of certification body
    2008 IEEE International Conference on Service Operations and Logistics and Informatics, 2008
    Co-Authors: Yuntao Chen
    Abstract:

    Operating in the environment of market economy and competition, the ideal operation mode for China Quality Certification Center (CQC), as an institution providing certification services, is the "Customer Satisfaction Service System (CSSS)", which takes customer satisfaction (CS) and creating greater values for stakeholders as its core concept; the basic operating process is a "sensed - responding" type trilogy with "listening and measuring - interpreting and learning - improving and innovating"; the basic Organization Form is a kind of structure based upon team and Organizational learning; and the internal operating mechanism is CS-oriented activation, learning, improvement and innovation, as well as the cultural coordination and integration. Fundamental tools and measures boosting the CSSS are the customer satisfaction measurement, analysis and improvement. CSSS has provided a systematic idea mode for the Organization transFormation and management innovation of certification bodies in the new era.

Don N Kleinmuntz - One of the best experts on this subject based on the ideXlab platform.

  • inFormation displays and choice processes differential effects of Organization Form and sequence
    Organizational Behavior and Human Decision Processes, 1994
    Co-Authors: David A Schkade, Don N Kleinmuntz
    Abstract:

    Abstract This paper examines the differential influence of three features of inFormation display on decision makers′ choice processes: (1) the Organization of individual items of inFormation into patterns or structures (matrices or lists), (2) the Form of individual items (numbers or words), and (3) the sequence in which items or groups of items appear within the Organization (sorted or random). Sixty MBA students chose the best alternative from sets of eight loan applications described on four relevant attributes. Subjects′ decision processes were inferred from verbal protocols and decision times. Each display feature had a distinctive influence on choice processes: Organization strongly influenced inFormation acquisition, while Form strongly influenced inFormation combination and evaluation. Sequence had only a limited effect on inFormation acquisition. All three display features influenced the effort expended by decision makers, with the largest effect due to Organization. While Organization also influenced decision makers′ self-reports of effort, there were inconsistencies between perceived and actual effort expenditure. These results have implications for understanding how decision makers respond adaptively to differences in inFormation displays.

Shi Yiqiang - One of the best experts on this subject based on the ideXlab platform.