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James L Perry - One of the best experts on this subject based on the ideXlab platform.
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Public Service motivation putting our intellectual capital to work
Journal of Public Affairs Education, 2021Co-Authors: James L PerryAbstract:When Lois Wise and I first wrote about Public Service motivation (Perry & Wise, 1990), Public administration, at least in the U.S., was in transition. The late 1970s brought the first major federal...
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Public Service motivation research lessons for practice
Public Administration Review, 2017Co-Authors: Robert K. Christensen, Laurie E. Paarlberg, James L PerryAbstract:Public Service motivation research has proliferated in parallel with concerns about how to improve the performance of Public Service personnel. However, scholarship does not always inform management and leadership. This article purposefully reviews Public Service motivation research since 2008 to determine the extent to which researchers have identified lessons for practice. The results of the investigation support several lessons—among them using Public Service motivation as a selection tool, facilitating Public Service motivation through cooperation in the workplace, conveying the significance of the job, and building leadership based on Public Service values. These results are important because they offer evidence that the field is coalescing around tactics that managers and leaders can use to address enduring concerns about employee motivation in the Public sector. They also prompt us to articulate ideas that can guide a tighter integration of research and practice moving forward.
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Public Service motivation research achievements challenges and future directions
Public Administration Review, 2015Co-Authors: James L Perry, Wouter VandenabeeleAbstract:This article takes stock of Public Service motivation research to identify achievements, challenges, and an agenda for research to build on progress made since 1990. After enumerating achievements and challenges, the authors take stock of progress on extant proposals to strengthen research. In addition, several new proposals are offered, among them conducting more research on the disaggregated construct, developing grounded theory of Public Service motivation to understand contextual variations across cultures and political institutions, and improving current measures to better capture loyalty to governance regime as an institutional dimension of the Public Service motivation construct.
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revisiting the motivational bases of Public Service twenty years of research and an agenda for the future
Public Administration Review, 2010Co-Authors: James L Perry, Annie Hondeghem, Lois Recascino WiseAbstract:How has research regarding Public Service motivation evolved since James L. Perry and Lois Recascino Wise published their essay “The Motivational Bases of Public Service” 20 years ago? The authors assess subsequent studies in Public administration and in social and behavioral sciences as well as evolving definitions of Public Service motivation. What have we learned about Public Service motivation during the last two decades? What gaps in our understanding and knowledge have appeared with respect to the three propositions offered by Perry and Wise? This essay charts new directions for Public Service motivation scholarship to help clarify current research questions, advance comparative research, and enhance our overall understanding of individuals’ Public Service motives.
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measuring Public Service motivation an assessment of construct reliability and validity
Journal of Public Administration Research and Theory, 1996Co-Authors: James L PerryAbstract:The Public administration literature makes many assertions that the motivations of individuals who pursue Public Service careers differ in important ways from other members of American society. This research advances the study of these assertions by creating a scale to measure Public Service motivation. Public Service motivation (PSM) represents an individual's predisposition to respond to motives grounded primarily or uniquely in Public institutions. The construct is associated conceptually with six dimensions: attraction to Public policy making, commitment to the Public interest, civic duty, social justice, self-sacriflce, and compassion. Likert-type items are developed for each dimension to create the PSM scale. The measurement theory for the scale is tested using confirnatory factor analysis (CFA). The present study reports initial reliability and validity results.
Wouter Vandenabeele - One of the best experts on this subject based on the ideXlab platform.
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Public Service motivation research achievements challenges and future directions
Public Administration Review, 2015Co-Authors: James L Perry, Wouter VandenabeeleAbstract:This article takes stock of Public Service motivation research to identify achievements, challenges, and an agenda for research to build on progress made since 1990. After enumerating achievements and challenges, the authors take stock of progress on extant proposals to strengthen research. In addition, several new proposals are offered, among them conducting more research on the disaggregated construct, developing grounded theory of Public Service motivation to understand contextual variations across cultures and political institutions, and improving current measures to better capture loyalty to governance regime as an institutional dimension of the Public Service motivation construct.
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past present and future of Public Service motivation research
Public Administration, 2014Co-Authors: Wouter Vandenabeele, Gene A. Brewer, Adrian RitzAbstract:This article reviews the evolution of almost 25 years of Public Service motivation research in order to identify what is necessary to raise future research to a higher level. First, we look at the rise in Public Service motivation research and try to provide an explanation for the increasing number of Publications. Second, we review the empirical research on Public Service motivation and summarize the knowledge that has been built up so far in terms of the nature of the concept and its prevalence, its antecedents, and its consequences or outcomes. Third, we identify the challenges which future research is likely to face and we develop a strategy to address the aforementioned issues. In doing so, we aim to provide a roadmap for future research and thus contribute to a further increase in more robust knowledge on a topic that has been increasingly influential in Public administration and Public management.
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a strategy for building Public Service motivation research internationally
Public Administration Review, 2010Co-Authors: Wouter VandenabeeleAbstract:As Public Service motivation research grows qualitatively and quantitatively, some scholars question its appropriateness for international applications. This essay sets out a strategy of convergence for international research and measurement approaches. Studies that assess commonalities in Public Service motivation content internationally are analyzed in order to develop a broader conceptual and more operational definition as well as consequently a more universal Public Service motivation construct. Public Service motives, according to this review, are based on self-sacrifice and fall into three categories: instrumental, value-based, and identification. The dimensions of the Public Service motivation construct are refined along the lines of attraction to Public participation, commitment to Public values, compassion, and self-sacrifice. Researchers are urged to include all of its dimensions within their empirical studies to advance contemporary Public Service motivation studies.
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government calling Public Service motivation as an element in selecting government as an employer of choice
Public Administration, 2008Co-Authors: Wouter VandenabeeleAbstract:The article assesses Public Service motivation as a possible influence in the attractiveness of government as an employer by embedding it into a person-organization fit framework. First, a theoretical framework is developed and all relevant concepts are discussed. In addition, a set of hypotheses concerning the research question is developed. A sample of 1714 final year masters students demonstrates that the presence of Public Service motivation positively correlates with the preference for prospective Public employers. For government organizations that display a high degree of Publicness, the effect of Public Service motivation as a predictor for employer preference is stronger. Next to building a middle range theory on Public Service motivation, the article also reveals that Public Service motivation is present at a pre-entry level.
Laurie E. Paarlberg - One of the best experts on this subject based on the ideXlab platform.
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Public Service motivation research lessons for practice
Public Administration Review, 2017Co-Authors: Robert K. Christensen, Laurie E. Paarlberg, James L PerryAbstract:Public Service motivation research has proliferated in parallel with concerns about how to improve the performance of Public Service personnel. However, scholarship does not always inform management and leadership. This article purposefully reviews Public Service motivation research since 2008 to determine the extent to which researchers have identified lessons for practice. The results of the investigation support several lessons—among them using Public Service motivation as a selection tool, facilitating Public Service motivation through cooperation in the workplace, conveying the significance of the job, and building leadership based on Public Service values. These results are important because they offer evidence that the field is coalescing around tactics that managers and leaders can use to address enduring concerns about employee motivation in the Public sector. They also prompt us to articulate ideas that can guide a tighter integration of research and practice moving forward.
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transformational leadership and Public Service motivation driving individual and organizational performance
Public Administration Review, 2010Co-Authors: Laurie E. Paarlberg, Bob LavignaAbstract:Despite growing evidence about prosocial motivations and their effects on employee behavior, how can new Public Service motivation research translate into more effective management practices—which, so far, regrettably remain underdeveloped? Increasingly, Public Service motivation studies have moved from understanding what motivates Public servants to exploring how Public Service motives influence performance. Similarly, greater attention is now paid to the practices of transformational leadership. Drawing on concepts from transformational leadership, this essay explores how managers can harness the positive aspects of Public Service motivation to enhance employee and organizational performance and outlines strategies that can help managers incorporate Public Service motivation values across management systems.
Adrian Ritz - One of the best experts on this subject based on the ideXlab platform.
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past present and future of Public Service motivation research
Public Administration, 2014Co-Authors: Wouter Vandenabeele, Gene A. Brewer, Adrian RitzAbstract:This article reviews the evolution of almost 25 years of Public Service motivation research in order to identify what is necessary to raise future research to a higher level. First, we look at the rise in Public Service motivation research and try to provide an explanation for the increasing number of Publications. Second, we review the empirical research on Public Service motivation and summarize the knowledge that has been built up so far in terms of the nature of the concept and its prevalence, its antecedents, and its consequences or outcomes. Third, we identify the challenges which future research is likely to face and we develop a strategy to address the aforementioned issues. In doing so, we aim to provide a roadmap for future research and thus contribute to a further increase in more robust knowledge on a topic that has been increasingly influential in Public administration and Public management.
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does culture affect Public Service motivation evidence of sub national differences in switzerland
International Public Management Journal, 2013Co-Authors: Adrian Ritz, Gene A. BrewerAbstract:This article explores societal culture as an antecedent of Public Service motivation. Culture can be a major factor in developing an institution-based theory of Public Service motivation. In the field of organization theory, culture is considered a fundamental factor for explaining organization behavior. But our review of the literature reveals that culture has not been fully integrated into Public Service motivation theory or carefully investigated in this research stream. This study starts to fill this gap in the literature by using institutionalism and social-identity theory to predict how the sub-national Germanic and Latin cultures of Switzerland, which are measured through the mother tongues of Public employees and the regional locations of Public offices, affect their levels of Public Service motivation. Our analysis centers on two large data sets of federal and municipal employees, and produces evidence that culture has a consistent impact on Public Service motivation. The results show that Swiss German Public employees have a significantly higher level of Public Service motivation on the whole, while Swiss French Public employees have a significantly lower level overall. Implications for theory development and future research are discussed.
Stephen P Osborne - One of the best experts on this subject based on the ideXlab platform.
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From Public Service-dominant logic to Public Service logic: Are Public Service organizations capable of co-production and value co-creation?
Public Management Review, 2017Co-Authors: Stephen P OsborneAbstract:As has been argued elsewhere, the model of Public Service management (the New Public Management, or NPM) that dominated Public Service reform since the late 1970s to the recent past both has been a...
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the Service framework a Public Service dominant approach to sustainable Public Services
British Journal of Management, 2015Co-Authors: Stephen P Osborne, Zoe Radnor, Tony Kinder, Isabel VidalAbstract:In this paper we argue that the new Public management has been a flawed paradigm for Public Services delivery that has produced very internally efficient but externally ineffective Public Service organizations. Subsequently we develop the Service framework for sustainable Public Services and Public Service organizations. This framework is rooted within the Public-Service-dominant business logic and emphasizes the need for a focus on external value creation rather than internal efficiency alone. Building upon the call of Ashworth et al. (2013) for more theoretical critique and development of Public management theory, the central argument of this paper is that the premises that underlie much contemporary Public management theory, in its guise as the new Public management (NPM), are flawed and have led to variable results in implementation. Far from creating the basis for sustainable Public Service organizations (PSOs) this body of theory has actually undermined their sustainability by encouraging a short-term, introspective and transactional approach to the delivery of Public Services (McLaughlin, Osborne and Chew, 2009; Radnor, 2007). We offer an alternative to this, based within the Public-Service-dominant framework for Public Services delivery (Osborne, Radnor and Nasi, 2013). We argue that it is essential for PSOs to move beyond the transactional approach and take a relational and Public-Service-dominant approach that emphasizes three elements: building relationships across the Public Service delivery system; understanding that sustainability derives from the transformation of user knowledge; and professional understanding of the Public Service delivery process which is predicated upon the inalienable co-production with Service users. Consequently this paper is in three parts. The first part develops a critique of the NPM and poses the ‘new Public governance’ (NPG) as an alternative to it. The second part of the paper then offers a framework within which to situate sustainable business models for a whole range of PSOs − the Service framework. The final part of the paper highlights its contribution and implications for theory and practice. Further, because this paper is a conceptual and theoretical one, the research agenda at the end of the paper details the research needed in the future to empirically test, validate and develop the framework proposed.
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a sustainable business model for Public Service organizations
Public Management Review, 2014Co-Authors: Stephen P Osborne, Zoe Radnor, Isabel Vidal, Tony KinderAbstract:The current global economic recession presents significant challenges to Public Service organizations (PSOs) that deliver Public Services to local communities – irrespective of whether these organi...
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managing change and innovation in Public Service organizations
2012Co-Authors: Stephen P Osborne, Kerry BrownAbstract:Part 1: Introduction Part 2: Managing Change in Public Service Organizations Part 3: Managing Innovation in Public Service Organizations Part 4: Conclusions
