The Experts below are selected from a list of 75 Experts worldwide ranked by ideXlab platform
Neville A Stanton - One of the best experts on this subject based on the ideXlab platform.
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mind the gap deriving a compatible User Mental Model of the home heating system to encourage sustainable behaviour
Applied Ergonomics, 2016Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Householders' behaviour with their home heating systems is a considerable contributor to domestic energy consumption. To create a design specification for the ‘scaffolding’ needed for sustainable behaviour with home heating controls, Norman's (1986) Gulf of Execution and Evaluation was applied to the home heating system. A Home Heating Design Model (DM) was produced with a home heating expert. Norman's (1986) 7 Stages of Activity were considered to derive a Compatible User Mental Model (CUMM) of a typical Heating System. Considerable variation in the concepts needed at each stage was found. Elements that could be derived from the DM supported stages relating to action specification, execution, perception and interpretation, but many are not communicated in the design of typical heating controls. Stages relating to goals, intentions and evaluation required concepts beyond the DM. A systems view that tackles design for sustainable behaviour from a variety of levels is needed.
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Mind the gap – Deriving a compatible User Mental Model of the home heating system to encourage sustainable behaviour
Applied Ergonomics, 2016Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Householders' behaviour with their home heating systems is a considerable contributor to domestic energy consumption. To create a design specification for the ‘scaffolding’ needed for sustainable behaviour with home heating controls, Norman's (1986) Gulf of Execution and Evaluation was applied to the home heating system. A Home Heating Design Model (DM) was produced with a home heating expert. Norman's (1986) 7 Stages of Activity were considered to derive a Compatible User Mental Model (CUMM) of a typical Heating System. Considerable variation in the concepts needed at each stage was found. Elements that could be derived from the DM supported stages relating to action specification, execution, perception and interpretation, but many are not communicated in the design of typical heating controls. Stages relating to goals, intentions and evaluation required concepts beyond the DM. A systems view that tackles design for sustainable behaviour from a variety of levels is needed.
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When energy saving advice leads to more, rather than less, consumption
International Journal of Sustainable Energy, 2015Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Energy saving technology that relies on behaviour change fails to deliver on its promise. Energy saving advice also has limited effect. This paper examines and reveals how technology and energy saving advice interacts with householders’ thought processes to influence energy consumption. A case study of three households that held a ‘Feedback’ Mental Model of the home heating thermostat, as defined by Kempton [1986. ‘Two Theories of Home Heat Control’. Cognitive Science 10 (1): 75–90], was undertaken to understand the driver behind differences in their home heating strategies, and the effect on energy consumption. Analysis was undertaken from five different data sources comprising: (1) boiler on durations, (2) thermostat set point adjustments, (3) self-reported strategies with home heating controls, (4) User Mental Model descriptions of the home heating system, and (5) Interview transcripts. The authors found that differences in User Mental Models of home heating at the system level explained differences in...
Kirsten M A Revell - One of the best experts on this subject based on the ideXlab platform.
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mind the gap deriving a compatible User Mental Model of the home heating system to encourage sustainable behaviour
Applied Ergonomics, 2016Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Householders' behaviour with their home heating systems is a considerable contributor to domestic energy consumption. To create a design specification for the ‘scaffolding’ needed for sustainable behaviour with home heating controls, Norman's (1986) Gulf of Execution and Evaluation was applied to the home heating system. A Home Heating Design Model (DM) was produced with a home heating expert. Norman's (1986) 7 Stages of Activity were considered to derive a Compatible User Mental Model (CUMM) of a typical Heating System. Considerable variation in the concepts needed at each stage was found. Elements that could be derived from the DM supported stages relating to action specification, execution, perception and interpretation, but many are not communicated in the design of typical heating controls. Stages relating to goals, intentions and evaluation required concepts beyond the DM. A systems view that tackles design for sustainable behaviour from a variety of levels is needed.
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Mind the gap – Deriving a compatible User Mental Model of the home heating system to encourage sustainable behaviour
Applied Ergonomics, 2016Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Householders' behaviour with their home heating systems is a considerable contributor to domestic energy consumption. To create a design specification for the ‘scaffolding’ needed for sustainable behaviour with home heating controls, Norman's (1986) Gulf of Execution and Evaluation was applied to the home heating system. A Home Heating Design Model (DM) was produced with a home heating expert. Norman's (1986) 7 Stages of Activity were considered to derive a Compatible User Mental Model (CUMM) of a typical Heating System. Considerable variation in the concepts needed at each stage was found. Elements that could be derived from the DM supported stages relating to action specification, execution, perception and interpretation, but many are not communicated in the design of typical heating controls. Stages relating to goals, intentions and evaluation required concepts beyond the DM. A systems view that tackles design for sustainable behaviour from a variety of levels is needed.
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When energy saving advice leads to more, rather than less, consumption
International Journal of Sustainable Energy, 2015Co-Authors: Kirsten M A Revell, Neville A StantonAbstract:Energy saving technology that relies on behaviour change fails to deliver on its promise. Energy saving advice also has limited effect. This paper examines and reveals how technology and energy saving advice interacts with householders’ thought processes to influence energy consumption. A case study of three households that held a ‘Feedback’ Mental Model of the home heating thermostat, as defined by Kempton [1986. ‘Two Theories of Home Heat Control’. Cognitive Science 10 (1): 75–90], was undertaken to understand the driver behind differences in their home heating strategies, and the effect on energy consumption. Analysis was undertaken from five different data sources comprising: (1) boiler on durations, (2) thermostat set point adjustments, (3) self-reported strategies with home heating controls, (4) User Mental Model descriptions of the home heating system, and (5) Interview transcripts. The authors found that differences in User Mental Models of home heating at the system level explained differences in...
Suziah Sulaiman - One of the best experts on this subject based on the ideXlab platform.
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exploring blind Users experience on website to highlight the importance of User s Mental Model
International Conference on User Science and Engineering, 2018Co-Authors: Suraina Sulong, Suziah SulaimanAbstract:As website layout is often designed with sighted Users in mind, a number of difficulties can be experienced by blind User. The evolution of a website from static page to dynamic page makes the website even more inaccessible to the blind User due to the different feedback they received from the system compare to the previous website. This paper serves as a preliminary study which explores blind Users’ experience interacting with websites with the aid of a screen reader. Semi-structured interviews and observation were carried out to find out these usability issues encountered by the blind Users. The study indicates that blind User Mental Model plays an important role in improving the User’s web usability experience. Associating with the User existing experience on the website with familiar and unfamiliar information of the website, enhances the User learning process. The study findings also highlight that understanding the Mental Model of blind Users contributes to improving the web usability guidelines.
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Exploring Blind Users’ Experience on Website to Highlight the Importance of User’s Mental Model
Communications in Computer and Information Science, 2018Co-Authors: Suraina Sulong, Suziah SulaimanAbstract:As website layout is often designed with sighted Users in mind, a number of difficulties can be experienced by blind User. The evolution of a website from static page to dynamic page makes the website even more inaccessible to the blind User due to the different feedback they received from the system compare to the previous website. This paper serves as a preliminary study which explores blind Users’ experience interacting with websites with the aid of a screen reader. Semi-structured interviews and observation were carried out to find out these usability issues encountered by the blind Users. The study indicates that blind User Mental Model plays an important role in improving the User’s web usability experience. Associating with the User existing experience on the website with familiar and unfamiliar information of the website, enhances the User learning process. The study findings also highlight that understanding the Mental Model of blind Users contributes to improving the web usability guidelines.
Shujing Zhang - One of the best experts on this subject based on the ideXlab platform.
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voice User interface interaction design research based on User Mental Model in autonomous vehicle
International Conference on Human-Computer Interaction, 2018Co-Authors: Yuemeng Du, Shujing ZhangAbstract:With the development of artificial intelligence, autonomous vehicle as a new form of driving comes into public view. In this new Human-Machine Interaction Model, relationship between people-vehicles and User Mental Model have met a great change which include the information process, sequence, sorting, information architecture, navigation, visual thinking, data visualization, interface and media design. Autonomous vehicle uses the artificial intelligence and driving big data in the Intelligent Transportation System to deal with the cognition and perception, builds new paradigm for the human-machine interaction. The Mental Model based on human perception and cognition is not suitable for the Mental Model based on artificial intelligence. To enhance the User experience, the paper presents the hybrid Mental Model which combine the human Mental Model and AI Mental Model, consequently analyzes the User experience and interaction design influenced by Mental Model which is driven by human intelligence and artificial intelligence in the traditional mode and the autonomous vehicle mode. Based on Induction and Comparative Study on different Mental Models, the paper concludes the advantages and disadvantages of visual and auditory channels in autonomous vehicle. Finally, the paper presents the principles of voice User interface design in the view of adaption to the new environment, meeting the gap of the needs of Users’ satisfaction of control and privacy protection, defines the usability targets and User experience targets for the autonomous vehicle voice User interface design.
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HCI (3) - Voice User Interface Interaction Design Research Based on User Mental Model in Autonomous Vehicle
Lecture Notes in Computer Science, 2018Co-Authors: Yuemeng Du, Shujing ZhangAbstract:With the development of artificial intelligence, autonomous vehicle as a new form of driving comes into public view. In this new Human-Machine Interaction Model, relationship between people-vehicles and User Mental Model have met a great change which include the information process, sequence, sorting, information architecture, navigation, visual thinking, data visualization, interface and media design. Autonomous vehicle uses the artificial intelligence and driving big data in the Intelligent Transportation System to deal with the cognition and perception, builds new paradigm for the human-machine interaction. The Mental Model based on human perception and cognition is not suitable for the Mental Model based on artificial intelligence. To enhance the User experience, the paper presents the hybrid Mental Model which combine the human Mental Model and AI Mental Model, consequently analyzes the User experience and interaction design influenced by Mental Model which is driven by human intelligence and artificial intelligence in the traditional mode and the autonomous vehicle mode. Based on Induction and Comparative Study on different Mental Models, the paper concludes the advantages and disadvantages of visual and auditory channels in autonomous vehicle. Finally, the paper presents the principles of voice User interface design in the view of adaption to the new environment, meeting the gap of the needs of Users’ satisfaction of control and privacy protection, defines the usability targets and User experience targets for the autonomous vehicle voice User interface design.
Ningyue Peng - One of the best experts on this subject based on the ideXlab platform.
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evaluation of matching degree between touch gestures and User Mental Model based on event related potential
International Conference on Human Systems Engineering and Design: Future Trends and Applications, 2018Co-Authors: Ningyue PengAbstract:Designing gestures in multi-touch devices that are congruent with User Mental Model (UMM) is vital to remove the cognitive gulf, and reduce learning cost for Users. In this study, a neurophysiological evaluation method-Event-Related Potential was used to evaluate matching degree between touch gestures and UMM. Prime-probe paradigm was employed and two experiMental conditions were compared-congruence and incongruence. Results show that negative component was elicited within the time window of 300 ms to 500 ms after the onset of probe stimuli in frontal, central and parietal lobe. With time went by, more negative components were found in the incongruence condition. Hereby, the former negative component is interpreted as a representation of the decoding process, and the later one interpreted as semantic matching with UMM. Results in this study may provide guidance for those assessing the usability of multi-touch gestures.
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IHSED - Evaluation of Matching Degree Between Touch Gestures and User Mental Model Based on Event-Related Potential
Human Systems Engineering and Design, 2018Co-Authors: Ningyue Peng, Jing MaAbstract:Designing gestures in multi-touch devices that are congruent with User Mental Model (UMM) is vital to remove the cognitive gulf, and reduce learning cost for Users. In this study, a neurophysiological evaluation method-Event-Related Potential was used to evaluate matching degree between touch gestures and UMM. Prime-probe paradigm was employed and two experiMental conditions were compared-congruence and incongruence. Results show that negative component was elicited within the time window of 300 ms to 500 ms after the onset of probe stimuli in frontal, central and parietal lobe. With time went by, more negative components were found in the incongruence condition. Hereby, the former negative component is interpreted as a representation of the decoding process, and the later one interpreted as semantic matching with UMM. Results in this study may provide guidance for those assessing the usability of multi-touch gestures.
