The Experts below are selected from a list of 9012 Experts worldwide ranked by ideXlab platform
Albert Meijer - One of the best experts on this subject based on the ideXlab platform.
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Coproduction as a structural transformation of the public sector
2016Co-Authors: Albert MeijerAbstract:Purpose Coproduction fundamentally changes the roles of citizens and governments. The purpose of this paper is to enhance the theoretical understanding of the transformative changes in the structural order of the public domain that result from the Coproduction of public services. Design/methodology/approach This paper builds upon both the literature on Coproduction of public services, new public governance and on social contracts between citizens and the state to identify the nature, drivers and implications of the transformation. The argument is illustrated with examples from crime control and healthcare. Findings The analysis identified an institutional misfit and highlights four key issues that are key to the understanding of the structural transformation of public services: compensation for time and knowledge resources, responses to new forms of (in)equality, risk of conflicts between citizens and re-organizing accountability. Research limitations/implications The analysis highlights the need for further research into the implications of Coproduction for government legitimacy, transfer of power, financial implications, representativeness and consequences for non-coproducing citizens. Originality/value This paper links instrumental debates about the Coproduction of public services to fundamental debates about the relations between government and citizens and identifies substantial issues that are raised by this structural transformation in the public domain and that require new responses.
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new media and the Coproduction of safety an empirical analysis of dutch practices
2014Co-Authors: Albert MeijerAbstract:The new media have been argued to strengthen the Coproduction of safety by reducing the costs of interactions between government and citizens and providing new communicative potential. Does that lead to relevant additional input from citizens in police work? Or are preexisting interactions reproduced online? This empirical study of police practices in the Netherlands shows that new media indeed strengthen the Coproduction of safety by enabling the police to reach more citizens and contact them 24/7. The police build new connections to citizens: mediated citizen networks form an important addition to offline networks. The costs are reduced most in a situation where new media replace face-to-face contacts between police and citizens, that is, in the Coproduction of police patrol work. The article concludes that new media support the trend of responsibilization: the police use new media to build virtual networks with citizens and engage them anywhere and anytime in the Coproduction of safety.
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networked Coproduction of public services in virtual communities from a government centric to a community approach to public service support
2011Co-Authors: Albert MeijerAbstract:Research on and practical attention for the Coproduction of public services is increasing. Coproduction is seen as a way to strengthen the quality and legitimacy of public service and reduce costs. Scholarship on Coproduction of public services repeatedly ignores the role of the new media. This is surprising since many proponents highlight its potential for changing traditional, government-centric approaches to delivering public services. This article shows that digital communities form an important addition to the government-centric form of public service provision since they foster both an exchange of experiential information and social-emotional support.
Dennis Linders - One of the best experts on this subject based on the ideXlab platform.
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from e government to we government defining a typology for citizen Coproduction in the age of social media
2012Co-Authors: Dennis LindersAbstract:Abstract This paper examines the evolution of citizen Coproduction in the age of social media, web 2.0 interactivity, and ubiquitous connectivity. The paper first discusses the re-emergence of citizen Coproduction – whereby citizens perform the role of partner rather than customer in the delivery of public services – as a fashionable policy option in the face of persistent budget deficits and the advent of new channels for mass collaboration. Finding a plethora of competing labels, models, and concepts for Coproduction in the age of social media, the paper proposes a unified typology to support systematic analysis based on the overarching categories of “Citizen Sourcing,” “Government as a Platform,” and “Do-It-Yourself Government.” To demonstrate its use, the typology is applied to leading U.S. government implementations. The paper concludes with a discussion of the potential implications for public administration, the remaining limitations and rising social concerns, and the possible emergence of a new social contract that empowers the public to play a far more active role in the functioning of their government.
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we government an anatomy of citizen Coproduction in the information age
2011Co-Authors: Dennis LindersAbstract:This paper examines whether the tools of the Information Age---principally but not exclusively the Internet---make citizen Coproduction of government services more viable and effective. The paper first discusses the re-emergence of citizen Coproduction as a fashionable policy option in the face of persistent budget deficits, the rise of "government by network," and the advent of mass "peer-production." Finding a plethora of competing labels, models, and concepts for Internet-facilitated Coproduction, the paper proposes a formal taxonomy to provide a more robust framework for systematic analysis. The paper then applies this framework to evaluate the impact of the tools of the Information Age on citizen Coproduction. Its findings cautiously support the claim that the Information Age enables and advances new forms of citizen Coproduction, namely large-scale "Do-It-Yourself Government" and "Government as a Platform." The paper concludes with a discussion of the potential implications for public administration, including the possible emergence of a new social contract that empowers the public to play a far more active role in the functioning of their government.
Hans Hartung - One of the best experts on this subject based on the ideXlab platform.
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Coproduction of healthcare service
2015Co-Authors: Maren Batalden, Paul B. Batalden, Peter A. Margolis, Michael Seid, Gail Armstrong, Lisa Opipari-arrigan, Hans HartungAbstract:Efforts to ensure effective participation of patients in healthcare are called by many names—patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always ‘coproduced’. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the Coproduction concept, present a model of healthcare service Coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services.
Arja Rautio - One of the best experts on this subject based on the ideXlab platform.
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Thawing permafrost in arctic coastal communities: A framework for studying risks from climate change
2021Co-Authors: Joan Nymand Larsen, Peter P. Schweitzer, Khaled M. Abass, Natalia Doloisio, Susanna Gartler, Thomas Ingeman-nielsen, Jón Haukur Ingimundarson, Leneisja Jungsberg, Alexandra Meyer, Arja RautioAbstract:Thawing permafrost creates risks to the environment, economy and culture in Arctic coastal communities. Identification of these risks and the inclusion of the societal context and the relevant stakeholder involvement is crucial in risk management and for future sustainability, yet the dual dimensions of risk and risk perception is often ignored in conceptual risk frameworks. In this paper we present a risk framework for Arctic coastal communities. Our framework builds on the notion of the dual dimensions of risk, as both physically and socially constructed, and it places risk perception and the Coproduction of risk management with local stakeholders as central com-ponents into the model. Central to our framework is the importance of multidisciplinary collabora-tion. A conceptual model and processual framework with a description of successive steps is developed to facilitate the identification of risks of thawing permafrost in a collaboration between local communities and scientists. Our conceptual framework motivates Coproduction of risk management with locals in the identification of these risks from permafrost thaw and the development of adaptation and mitigation strategies.
Simon Calmar Andersen - One of the best experts on this subject based on the ideXlab platform.
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Coproduction and equity in public service delivery
2013Co-Authors: Morten Jakobsen, Simon Calmar AndersenAbstract:Public managers and researchers devote much attention to the benefits of Coproduction, or the mixing of the productive efforts of public employees and citizens in public service design and delivery. One concern, however, is the distributional consequences of Coproduction. This article proposes that disadvantaged citizens may be constrained by a lack of knowledge or other resources necessary to contribute to and benefit from the Coproduction process. From this assumption, the authors develop the theoretical argument that if Coproduction programs were designed to lift constraints on disadvantaged citizens, they might increase both efficiency and equity. This claim is tested using a field experiment on educational services. A Coproduction program providing immigrant parents with knowledge and materials useful to their children's early educational development had a substantial positive impact on the educational outcomes of disadvantaged children, thereby diminishing inequity. Economically, the program was more efficient than later compensation of low-performing children.