The Experts below are selected from a list of 22437 Experts worldwide ranked by ideXlab platform
Wardah Zainal Abidin - One of the best experts on this subject based on the ideXlab platform.
-
Knowledge Audit on special children communities
Pacific Rim Knowledge Acquisition Workshop, 2009Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:This paper reports on how Knowledge Audit analysis was conducted for special children (SC) communities in Malaysia context. The purpose of the Knowledge Audit is to determine the Knowledge requirement of SC communities which may reveal the required, available and missing Knowledge and the person involved related to SC. Four communities of practice (CoPs) have been identified namely Parents, Educators, Medical Experts and Researchers. The Knowledge Audit has been conducted in four phases. There are Knowledge Needs Analysis, Knowledge Inventory Analysis, Knowledge Flows Analysis and Knowledge Mapping. Questionnaires and interviews were conducted as Knowledge Audit tools for facilitating the collection of data, information and evident. In order to represent the Knowledge Audit results, matrices presentation is used. These representations help in tracing Knowledge and verify the results with the CoPs more clearly. The result shows that Knowledge Audit yields a number of benefits that include the missing gap between required and available Knowledge. The requirement can be used to develop a one stop center for SC communities to communicate among other CoPs. Subsequently, recommendations can be derived for better managing of the Knowledge.
-
PKAW - Knowledge Audit on Special Children Communities
Knowledge Acquisition: Approaches Algorithms and Applications, 2009Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:This paper reports on how Knowledge Audit analysis was conducted for special children (SC) communities in Malaysia context. The purpose of the Knowledge Audit is to determine the Knowledge requirement of SC communities which may reveal the required, available and missing Knowledge and the person involved related to SC. Four communities of practice (CoPs) have been identified namely Parents, Educators, Medical Experts and Researchers. The Knowledge Audit has been conducted in four phases. There are Knowledge Needs Analysis, Knowledge Inventory Analysis, Knowledge Flows Analysis and Knowledge Mapping. Questionnaires and interviews were conducted as Knowledge Audit tools for facilitating the collection of data, information and evident. In order to represent the Knowledge Audit results, matrices presentation is used. These representations help in tracing Knowledge and verify the results with the CoPs more clearly. The result shows that Knowledge Audit yields a number of benefits that include the missing gap between required and available Knowledge. The requirement can be used to develop a one stop center for SC communities to communicate among other CoPs. Subsequently, recommendations can be derived for better managing of the Knowledge.
-
Knowledge Audit on special children related websites
2007Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:The Malaysian government is undoubtedly serious in providing services via the use of technology to all her citizens as can be seen by the increase in the number of portals developed by all government ministries and their agencies, displaying and promoting their services to the public. Since the early ‘70’s, the use of computers was restricted only to critical ministries to solve administrative computing needs. With the current popularity and affordability of the internet in Malaysia, the use of computers to gather and share information among one another becomes ubiquitous and pervasive and for some, it is something that they cannot live without. Hence, the level of expectations by the citizens on the government delivery system is ever increasing, because comparisons can be made with other governments found in the ‘kingdom of internet’.
Azizah Abdul Rahman - One of the best experts on this subject based on the ideXlab platform.
-
Summative evaluation for design science artifact using structured walkthrough
2017 International Conference on Research and Innovation in Information Systems (ICRIIS), 2017Co-Authors: Nur Syufiza Ahmad Shukor, Noorminshah A. Iahad, Azizah Abdul RahmanAbstract:Artifact evaluation is important as it helps to validate and provide direct attention to the artifact's rigor, usefulness, clarity and completeness in the field of design science. In the case of Knowledge Audit Process for Inter-agencies (KAP-I) Framework, both formative and summative evaluation were implemented to ensure all evaluation criteria are met. The summative evaluation for the artifact was carried out through a structured walkthrough, a technique in simulation that provides feedbacks from the real world. An inter-agencies collaboration case study was engaged to simulate the framework. A total of six suggestions of amendments were addressed. The positive comments gathered and highlighted from the summative evaluation exercise proved that the formative evaluation had been well served. Despite the changes made towards the refined KAP-I Framework, the main processes and flows of the KAP-I Framework remain and it also proved that the KAP-I Framework is fit for the inter-agencies setup and KAP-I Framework has achieved its rigor, usefulness, clarity and completeness.
-
PACIS - A Review on Knowledge Audit Process
2013Co-Authors: Nur Syufiza Ahmad Shukor, Azizah Abdul Rahman, Noorminshah A. IahadAbstract:Knowledge Audit output helps organizations to make recommendation of KM strategy which later can be used for better managing the Knowledge. This paper reviews literature on Knowledge Audit process with the aim to understand the process, the data gathering techniques employed and the roles of Knowledge Audit. It aims to report the research gaps and propose directions for future research in this domain. A comprehensive three-stage method for extracting, analyzing and reporting the literature-based findings was applied in analyzing the literature survey. The literature survey is based on a search for the keywords “Knowledge Audit”, “Knowledge Audit process”, “Knowledge Audit output” and “Knowledge Audit roles”, first on the ISI Web of Knowledge online database, followed by Association of Information Systems basket of top journals and other reputable literatures. The paper concludes with an understanding on how Knowledge Audit is conducted, the data gathering techniques used and its contributions to the organization. However no literature was found on Knowledge Audit practices for inter-organization. Future research on how Knowledge Audit could be extended for inter-organization is suggested at the end of the paper. However, this paper only covers literature that discussed in depth the Knowledge Audit process published in certain journals. Never the less, it is believed that the findings provide a valuable understanding of the current situation in this research field.
-
Knowledge Audit for UTM faculty of computing information systems doctoral community
2013Co-Authors: Azizah Abdul Rahman, Samira FotoohiAbstract:In order to educate students to conduct their research properly with high quality, Faculty of Computing of UTM has established the program for the PhD information system (IS) students. Supervisors and lecturers as one of the members of this community rely only on their pervious teaching/supervising background and this is not a good point in this fast growing Knowledge sharing era. On the other hand, students who are involved in this program need the specific Knowledge to conduct their research with high quality and this Knowledge should be prepared for them by program’s head in the well-organized manner. These conditions will limit the quality of this program. Knowing the kind of Knowledge and the actual placement of it in this program as well as the method of capturing, using and improvement of it are also crucial issues. In order to gain such kind of understanding, Knowledge Audit (KA) is the key. This paper presents the results of conducting Knowledge Audit among this PhD IS community. To capture the Knowledge researcher used both interview (for supervisors and lecturers) and questionnaire (for students only). Among 75 active students the questionnaire was distributed only to 50 students and 5 experts lecturers were selected for interview. The results are presented based on the main components of Knowledge Audit which are Knowledge needs, Knowledge resources and location and Knowledge flow, and also Knowledge sharing analysis respectively. The results shows that almost 60% of required Knowledge is available within university and based on it Knowledge directory was proposed. Based on the missed Knowledge author prepared recommendations for faculty to take care and prepare it as fast as possible.
-
Knowledge Audit roles and contributions towards continuous quality improvement: A review
2012Co-Authors: Azizah Abdul Rahman, Nur Syufiza, Ahmad ShukorAbstract:Knowledge Audit output helps organizations to make recommendation of KM strategy that can be used for better managing the Knowledge. However, Knowledge Audit can only be an effective strategic tool if the process is done cyclically and continuously. This paper reviews literature on Knowledge Audit process with the aim to understand the various roles and contributions of Knowledge Audit in Knowledge management initiatives. The literature was analyzed by adopting the three-stage method for extracting, analyzing and reporting the literature-based findings. The paper concludes with an understanding on how Knowledge Audit output could contribute to the organizations’ continuous quality improvement.
-
Knowledge Audit process tales of two organizations
International Conference on Research and Innovation in Information Systems, 2011Co-Authors: Azizah Abdul Rahman, Nur Syufiza Ahmad ShukorAbstract:Knowledge Audit is a process to check on an organization's Knowledge ‘health’, before the organization starts with their Knowledge management initiative. This paper reports on how, in reality, two organizations in Malaysia practiced the Knowledge Audit activity. The case study of these two organizations explores the Knowledge Audit contributions of the respective organizations, and discusses on the similarities, differences and limitations that were identified from data collected during interviews. The study then suggested the application of automated Knowledge Audit tool in Knowledge Audit activity that promotes mass participation from the crowd
Caroline Kamau - One of the best experts on this subject based on the ideXlab platform.
-
Cross‐cultural impression management: a cultural Knowledge Audit model
Journal of International Education in Business, 2012Co-Authors: Abigail Spong, Caroline KamauAbstract:Purpose – Many people moving into a new culture for work or study do so without prior cross‐cultural training, yet successful cultural adaptation has important ramifications. The purpose of this paper is to focus on cross‐cultural impression management as an element of cultural adaptation. Does cultural adaptation begin by paying strong attention to nonverbal cues in a host culture? How is that attention converted into Knowledge, and how do people use such Knowledge management during impression management within the new culture?Design/methodology/approach – The method was qualitative. In total, ten international students at an English university were recruited. All originated outside the European Union and each took part in a one‐hour structured interview. The transcripts were analysed through thematic analysis.Findings – International students adopted cross‐cultural impression management strategies in order to enhance successful adaptation to the new host culture. Students consciously processed Knowledge...
-
Strategising impression management in corporations: cultural Knowledge as capital
Cultural Implications of Knowledge Sharing Management and Transfer, 2009Co-Authors: Caroline KamauAbstract:Impression management is a powerful psychological phenomenon with much unexplored potential in corporate settings. Employees or corporations can deploy impression management strategies in order to manipulate others’ perceptions of them. Cultural Knowledge is powerful capital in impression management, yet this has not been sufficiently explored in previous literature. This chapter argues that impression-motivated employees or corporations need to perform a three-step Knowledge Audit: (i) knowing what their impression deficits are; (ii) knowing what impression management strategy is needed to address that deficit, based on the taxonomy of impression management strategies tabulated here; (iii) knowing what societal (e.g. collectivist culture or individualist culture) or organization-specific cultural adjustments are needed. A cultural Knowledge base can thus be created through cross-cultural training of and Knowledge transfer by expatriates. Multinational corporations can also benefit from utilising the Knowledge presented in this chapter in their international public relations efforts.
-
Strategising Impression Management in Corporations
Global Business, 1Co-Authors: Caroline KamauAbstract:Impression management is a powerful psychological phenomenon with much unexplored potential in corporate settings. Employees or corporations can deploy impression management strategies in order to manipulate others’ perceptions of them. Cultural Knowledge is powerful capital in impression management, yet this has not been sufficiently explored in previous literature. This chapter argues that impression-motivated employees or corporations need to perform a three-step Knowledge Audit: (i) knowing what their impression deficits are; (ii) knowing what impression management strategy is needed to address that deficit, based on the taxonomy of impression management strategies tabulated here; (iii) knowing what societal (e.g. collectivist culture or individualist culture) or organization-specific cultural adjustments are needed. A cultural Knowledge base can thus be created through cross-cultural training of and Knowledge transfer by expatriates. Multinational corporations can also benefit from utilising the Knowledge presented in this chapter in their international public relations efforts.
Aida Suzana Sukiam - One of the best experts on this subject based on the ideXlab platform.
-
Knowledge Audit on special children communities
Pacific Rim Knowledge Acquisition Workshop, 2009Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:This paper reports on how Knowledge Audit analysis was conducted for special children (SC) communities in Malaysia context. The purpose of the Knowledge Audit is to determine the Knowledge requirement of SC communities which may reveal the required, available and missing Knowledge and the person involved related to SC. Four communities of practice (CoPs) have been identified namely Parents, Educators, Medical Experts and Researchers. The Knowledge Audit has been conducted in four phases. There are Knowledge Needs Analysis, Knowledge Inventory Analysis, Knowledge Flows Analysis and Knowledge Mapping. Questionnaires and interviews were conducted as Knowledge Audit tools for facilitating the collection of data, information and evident. In order to represent the Knowledge Audit results, matrices presentation is used. These representations help in tracing Knowledge and verify the results with the CoPs more clearly. The result shows that Knowledge Audit yields a number of benefits that include the missing gap between required and available Knowledge. The requirement can be used to develop a one stop center for SC communities to communicate among other CoPs. Subsequently, recommendations can be derived for better managing of the Knowledge.
-
PKAW - Knowledge Audit on Special Children Communities
Knowledge Acquisition: Approaches Algorithms and Applications, 2009Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:This paper reports on how Knowledge Audit analysis was conducted for special children (SC) communities in Malaysia context. The purpose of the Knowledge Audit is to determine the Knowledge requirement of SC communities which may reveal the required, available and missing Knowledge and the person involved related to SC. Four communities of practice (CoPs) have been identified namely Parents, Educators, Medical Experts and Researchers. The Knowledge Audit has been conducted in four phases. There are Knowledge Needs Analysis, Knowledge Inventory Analysis, Knowledge Flows Analysis and Knowledge Mapping. Questionnaires and interviews were conducted as Knowledge Audit tools for facilitating the collection of data, information and evident. In order to represent the Knowledge Audit results, matrices presentation is used. These representations help in tracing Knowledge and verify the results with the CoPs more clearly. The result shows that Knowledge Audit yields a number of benefits that include the missing gap between required and available Knowledge. The requirement can be used to develop a one stop center for SC communities to communicate among other CoPs. Subsequently, recommendations can be derived for better managing of the Knowledge.
-
Knowledge Audit on special children related websites
2007Co-Authors: Aida Suzana Sukiam, Azizah Abdul Rahman, Wardah Zainal AbidinAbstract:The Malaysian government is undoubtedly serious in providing services via the use of technology to all her citizens as can be seen by the increase in the number of portals developed by all government ministries and their agencies, displaying and promoting their services to the public. Since the early ‘70’s, the use of computers was restricted only to critical ministries to solve administrative computing needs. With the current popularity and affordability of the internet in Malaysia, the use of computers to gather and share information among one another becomes ubiquitous and pervasive and for some, it is something that they cannot live without. Hence, the level of expectations by the citizens on the government delivery system is ever increasing, because comparisons can be made with other governments found in the ‘kingdom of internet’.
L. Taheri - One of the best experts on this subject based on the ideXlab platform.
-
a Knowledge Audit model for requirement elicitation a case study to assess Knowledge in requirement elicitation
Knowledge and Process Management, 2017Co-Authors: L. Taheri, R. Abdullah, M. Y. Shafazand, S. AbdullahAbstract:This paper aims to develop a Knowledge Audit (KA) model with the focus on Knowledge assessment in the requirements elicitation process (REP) to allay the problems of REP regarding Knowledge communication. The principal problems with REP are Knowledge conflict and the failure to mention a variety of Knowledge and requirements changes. Despite of many existing studies relating to KA, inadequate effort has been directed towards investigating the full part played by the KA process in REP. The purpose of this paper is to bridge this gap using a software prototype that uses the KA model in the REP. This study proposes a KA model using an iterative triangulation method. The proposed model is validated through a case study by using a software prototype developed based on the proposed KA model to see if this KA model is effective for software developers in REP by improving the completeness, correctness, and understandability of the elicited requirements Knowledge. Research findings are based on responses of 40 respondents from software development organizations. The results of case study confirmed the effectiveness of KA model for REP with respect to completeness, correctness, and understandability. This research answers the call to assess Knowledge in REP by developing a KA model and prototype to fill the existing gap in this area. Overall, a KA model for REP is introduced and validated to identify and assess Knowledge that supports Knowledge communication in REP.
-
a Knowledge Audit model to assess the Knowledge in requirement elicitation process
2015 9th Malaysian Software Engineering Conference (MySEC), 2015Co-Authors: L. Taheri, R. Abdullah, S. AbdullahAbstract:There is a great deal of Knowledge in requirement elicitation process (REP), because there are different stakeholders with various Knowledge backgrounds. Different backgrounds of Knowledge lead to different ways of Knowledge expression that negatively affect Knowledge understandability and cause ambiguity. Knowledge ambiguity results in incorrect interpretation of Knowledge and requirements. On the other hand, different stakeholders have different needs and expectations from the software to be developed. This problem causes conflicting information and also negatively affects the correctness of Knowledge. Furthermore, stakeholders may ignore mentioning some Knowledge because they think it is obvious or their requirements change over time, this negatively affects completeness of Knowledge in REP. To mitigate these problems, it is necessary to identify and assess the Knowledge in REP. Knowledge Audit (KA) is the process of Knowledge analysis and assessment. Therefore, this research introduces a KA model to support Knowledge communication among stakeholders through objectively assessing the Knowledge in REP.
-
Identifying Knowledge components in software requirement elicitation
2014 IEEE International Conference on Industrial Engineering and Engineering Management, 2014Co-Authors: L. Taheri, Noraini Che Pa, R. Abdullah, S. Abdullah, M. Y. ShafazandAbstract:This paper considers the importance of Knowledge in software development organizations which are highly Knowledge-intensive and focuses on Knowledge Audit in their requirement elicitation process. Requirement elicitation process involves a great deal of Knowledge and there are several problems regarding eliciting and using the Knowledge in this process. Misunderstanding, undefined scope, conflicting information and constant changes of requirements are some of the problems of requirement elicitation. A Knowledge Audit model is proposed in this paper to improve the requirement elicitation process by identifying Knowledge components and Knowledge sources existing in the requirement elicitation process as well as their relationships. A survey is then conducted to prove the validity of the model. The results support that the proposed Knowledge components and Knowledge Audit model improves requirement elicitation.
-
IEEM - Identifying Knowledge components in software requirement elicitation
2014 IEEE International Conference on Industrial Engineering and Engineering Management, 2014Co-Authors: L. Taheri, R. Abdullah, S. Abdullah, M. Y. ShafazandAbstract:This paper considers the importance of Knowledge in software development organizations which are highly Knowledge-intensive and focuses on Knowledge Audit in their requirement elicitation process. Requirement elicitation process involves a great deal of Knowledge and there are several problems regarding eliciting and using the Knowledge in this process. Misunderstanding, undefined scope, conflicting information and constant changes of requirements are some of the problems of requirement elicitation. A Knowledge Audit model is proposed in this paper to improve the requirement elicitation process by identifying Knowledge components and Knowledge sources existing in the requirement elicitation process as well as their relationships. A survey is then conducted to prove the validity of the model. The results support that the proposed Knowledge components and Knowledge Audit model improves requirement elicitation.
