The Experts below are selected from a list of 34242 Experts worldwide ranked by ideXlab platform
Robert C. Marshall - One of the best experts on this subject based on the ideXlab platform.
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Urbanized Hamlets, Collective Action, and Municipal Administration in Japan
City & Society, 1994Co-Authors: Robert C. MarshallAbstract:BECAUSE OF ADMINISTRATIVE amalgamations, Japanese cities contain within their limits substantial rural areas. Where they have not been overwhelmed by migrants, people in these areas continue to reproduce hamlet society through collective action. Although hamlets have not enjoyed legal standing in the postwar period, city Administrations continue to contribute to their social reality. An examination of cases—instances of installation of city water, siting of a school road, purchases of fire-fighting equipment, and the expansion of trash incineration facilities—in hamlets in Inuyama City suggest this relationship prospers because it allows citizens and administrators to maintain high levels of confidence in the efficacy of local collective action, especially in the provision of public goods supported by national, regional, or local policy. [Japanese cities, urbanization, cooperation, collective action, public goods]
Giovan Battista Montemaggiore - One of the best experts on this subject based on the ideXlab platform.
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enhancing strategy design and planning in public utilities through dynamic balanced scorecards insights from a project in a city water company
System Dynamics Review, 2008Co-Authors: Carmine Bianchi, Giovan Battista MontemaggioreAbstract:In the last decade there has been an increasing effort to provide public utilities managers with planning and control tools, to take into account not only operational but also strategic issues. Among them are customer satisfaction, internal business process efficiency, business image, and bargaining power against other counterparts (e.g., the Municipal Administration). Often, however, such an effort has been oriented to generate a large volume of data, focused only on financial indicators and on a static view of the relevant system. This paper shows how the use of “dynamic” balanced scorecards can significantly improve the planning process in a strategic learning perspective. Insights from a project in a Municipal water company are analysed and discussed. Copyright © 2008 John Wiley & Sons, Ltd. Syst. Dyn. Rev. 24, 175–213, (2008)
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building dynamic balanced scorecards to enhance strategy design and planning in public utilities key findings from a project in a city water company
Revista de dinámica de sistemas, 2006Co-Authors: Carmine Bianchi, Giovan Battista MontemaggioreAbstract:Increasing complexity and uncertainty of both business internal and external variables determines a growing need for prompt and accurate information. On this concern, in the last decade, there has been an increasing effort to provide public utilities with tools aimed to support decision makers in planning and control, by taking into account not only operational but also strategic issues. Among them, for instance, customer satisfaction, internal business process efficiency, business image, and bargaining power against other counterparts (e.g. the Municipal Administration). Often, however, such an effort has been oriented to generate a large volume of data, only focused on financial indicators and on a static view of the relevant system. This article shows how the use of Balanced Scorecards based on System Dynamics models can significantly improve the planning process in a strategic learning perspective. Empirical findings from a research project conducted in a Municipal water company are analysed and discussed Key-words: System
Irena Bačlija - One of the best experts on this subject based on the ideXlab platform.
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Dynamics of Administrative Capacity in Slovenian Municipal Administrations
Lex localis - Journal of Local Self-Government, 2013Co-Authors: Vladimir Prebilič, Irena BačlijaAbstract:A suitable quality level of the main functions and tasks of Municipal Administrations is a fundamental condition for the existence and development of every activity, not only for market-oriented organisations but also the public sector. Slovenian Municipalities have not adopted a general policy on quality and it is therefore difficult to speak of the optimisation of work in a Municipal Administration, the efficiency and rationality of work, cost reduction, nor to evaluate the performance of an Administration and the individual civil servants it employs. The authors of this article present the results of an empirical research project on administrative capacity carried out among the directors of Slovenian Municipal Administrations in both 2007 and 2012 and an analysis of the topic in the context of reorganisation of local Administrations. By means of the Administrative Capacity Index (ACI), they evaluate the degrees of individual Municipalities’ administrative capacities and establish at what population size a Municipality can be regarded as administratively capable.
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The Administrative Capacity of Slovenian Municipalities
Lex localis - Journal of Local Self-Government, 2009Co-Authors: Miro Haček, Irena BačlijaAbstract:A suitable quality level of the main functions and tasks of Municipal Administrations is a fundamental condition for the existence and development of every activity, not only for market-oriented organisations but also the public sector. Municipalities in Slovenia have not adopted a general policy on quality and it is therefore difficult to speak of the optimisation of work in a Municipal Administration, the efficiency and rationality of work, cost reduction, nor to evaluate the performance of an Administration and the individual civil servants it employs. The authors of this article present the results of an empirical research project on administrative capacity carried out among the directors of Slovenian Municipal Administrations plus an interpretation of the topic in the context of reorganisation of local Administrations. By means of the Administrative Capacity Index, they evaluate the degrees of individual Municipalities‟ administrative capacities and establish at what size (according to its population) a Municipality can be regarded as capable of Administration. Kljucne besede: • administrative capacity • Municipality • Municipal Administration • Slovenia
Stefan Couperus - One of the best experts on this subject based on the ideXlab platform.
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The Managerial Revolution in Local Government: Municipal Management and the City Manager in the US and the Netherlands, 1900-1940
Management & Organizational History, 2014Co-Authors: Stefan CouperusAbstract:This article probes into the impact of management thought on Municipal Administration in Amsterdam in the period 1900–1940. To understand the discursive and practical impact of management thought – and the city manager as one of its most feasible expressions – on Municipal Administration in its historical context, this article places this European case study against the background of the American hotbed and source of management reform in local government. Key to the comparison between the USA and the Netherlands are issues concerning the discursive and legal constructions of the legitimacy of management institutions and practices, the nature of reformist discourse and the scholarly and judicial frameworks of reference that underpinned burgeoning practices of modern management in local government.
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Research in urban history : Recent theses on nineteenth- and early twentieth-century Municipal Administration
Urban History, 2010Co-Authors: Stefan CouperusAbstract:The ways in which the organization of local government and the practice of political power locally have changed over time has attracted heightened interest from urban and administrative historians over recent decades. Much of this burgeoning interest has paralleled the concurrent decline in the status and powers of local government since the 1980s. In recent years, a shifting focus from government to governance has allowed the historian to re-conceptualize approaches to urban political power. Urban governance denotes a wider system of government by encapsulating the complex range of actors, interests and resources, which straddle the public, private and voluntary sectors, each with a vested interest in the way that political power is organized and practised locally. By broadening their approach to urban political power, urban historians have, since the late 1980s, elicited new perspectives on Municipal Administration, reattaching it with the national and juridical frameworks of analysis from which it had been fractured. In general, this growing number of local, regional and cross-national historical studies hints at a more complex and interesting Municipal dimension which transcends previously impermeable divisions between the private and the public spheres, between political democracy and administrative bureaucracy, between the central state and Municipal Administration, and between national and transnational contexts of administrative thought and practice.
Roberto Baeza Serrato - One of the best experts on this subject based on the ideXlab platform.
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Effectiveness of QFD in a Municipal Administration process
Business Process Management Journal, 2016Co-Authors: Narda B. Ocampo Jimenez, Roberto Baeza SerratoAbstract:– The purpose of this paper is to document the results of an implementation of the quality function deployment (QFD) tool in a process of a Municipal Administration involving: request for component support: family farming, urban and backyard agriculture that are part of the Rural Development Directorate of the Moroleon City Hall in the state of Guanajuato, Mexico. , – The work is an exploratory study where the application of different quantitative techniques, database analysis, sample collection, field notes, participant observation, workshops and direct interviews were held and conducted to collect data. , – From the analysis of the requirements of quality characteristics are identified, simplified, response time reduced, assertiveness maintained and transparency in the resource allocations were assured. According to the calculations, customer expectations were clearly identified. , – The implementation of quality management methods such as QFD, in a Municipal Administration was used aimed at improving the services offered to citizens according to their expectations. It is expressed that mayors should be primarily concerned about giving the officials under their direction the necessary training to make their employment joyful with the help and use of the best tools available to provide quality results.
