The Experts below are selected from a list of 29706 Experts worldwide ranked by ideXlab platform
Paulo N Figueiredo - One of the best experts on this subject based on the ideXlab platform.
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Micro-level Technological Capability accumulation in developing economies: Insights from the Brazilian sugarcane ethanol industry
Journal of Cleaner Production, 2017Co-Authors: Paulo N FigueiredoAbstract:Abstract Accumulation of indigenous innovative capabilities in firms in developing economies (‘latecomer firms’) may contribute to sustainable industrial development. To enhance understanding of Capability accumulation processes in latecomer firms, this study examines inter- and intra-firm variations in the levels and time scales of micro-level Capability accumulation, related interdependencies with external organisations, and implications for innovation. Drawing on an empirically grounded study of firms from the Brazilian sugarcane ethanol industry, this study finds that the implementation of ambitious and wide-ranging innovations depends on varied internal and external capabilities. However, there are considerable variations between and within firms in their internal and external Capability accumulation for specific Technological functions. Firms with greater capabilities and openness undertake more ambitions innovations. Using a nuanced micro-level approach that goes beyond the firm as the main unit of observation, this study furthers understanding of the intricate, dynamic, and interdependent processes of latecomer firms' Capability accumulation. It also allows deeper analysis of the implications of firms' innovative Capability building for sustainable industrial development in developing economies.
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industrial policy changes and firm level Technological Capability development evidence from northern brazil
World Development, 2008Co-Authors: Paulo N FigueiredoAbstract:Summary Much has been written about the impacts of the policy changes of the 1990s on industrial performance, particularly in Latin America. Most of the studies are based on aggregated analyses that argue for or against such reforms in the policy regime. This study offers an alternative view to this debate based on a longitudinal empirical scrutiny of Technological Capability development in 46 local and foreign firms from three sectors in Northern Brazil. There were inter-sector and inter-firm variations in terms of the manner and rate of Capability development for specific technical functions. Overall, the patterns of firm-level Capability development exhibited a positive response to the structural reforms, but such responses were not a mere consequence of trade openness. A combination of government policy, foreign competition, and intra-firm Capability building efforts proved essential for speeding up Capability development in some of the sampled firms. Thus policies for accelerating industrial Technological Capability development in a developing area such as the one examined here would involve not only macro-level incentives and competition, but, very importantly, measures that facilitate intra-firm Capability building efforts.
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internationalization of innovative capabilities counter evidence from the electronics industry in malaysia and brazil
Oxford Development Studies, 2004Co-Authors: Norlela Ariffin, Paulo N FigueiredoAbstract:The focus of this paper is the extent to which firms in the electronics industry in Malaysia and Brazil (Manaus) developed significant innovative Technological capabilities. By examining whether innovative capabilities have spread to these two late‐industrializing countries, the paper seeks to add new evidence to the debate over internationalization of innovative capabilities and to argue against existing generalizations. Internationalization of innovative capabilities is measured here by the Technological Capability types and levels built within firms. The framework for Capability‐building identifies types and levels of Technological capabilities. The paper draws on empirical evidence from 82 electronics firms—transnational corporation subsidiaries and local firms: 53 in Malaysia (25 in Penang and 28 in Klang Valley) and 29 in Manaus (Northern Brazil). Empirical evidence was collected during extensive fieldwork based on different data‐gathering strategies. Both qualitative and quantitative data analysis ...
Daekwan Kim - One of the best experts on this subject based on the ideXlab platform.
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the innovativeness of born globals and customer orientation learning from indian born globals
Journal of Business Research, 2011Co-Authors: Choton Basu, Daekwan Kim, G M Naidu, Erin CavusgilAbstract:Abstract Born-Global firms, a newly emerging organizational form targeting international markets as a primary source of business from their inception, have innovativeness, requiring an intimate knowledge of their customer, as a primary feature. This study explores how a Born-Global's customer orientation leads to innovativeness through Technological Capability for customer relationship management (CRM) and external customer information management. Our empirical results, based on responses from 154 Indian managers, indicate that a Born-Global's customer orientation is an effective enabler of its innovativeness, whose effects are mediated by Technological Capability for CRM and external customer information management. Although significantly affected by customer orientation, the results further indicate that relationship quality with the buyer does not influence a Born-Global's innovativeness. When CRM technology and managing customer information obtained from external sources are employed, customer orientation significantly helps maintain the innovativeness of Born-Globals according to the results.
Erin Cavusgil - One of the best experts on this subject based on the ideXlab platform.
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the innovativeness of born globals and customer orientation learning from indian born globals
Journal of Business Research, 2011Co-Authors: Choton Basu, Daekwan Kim, G M Naidu, Erin CavusgilAbstract:Abstract Born-Global firms, a newly emerging organizational form targeting international markets as a primary source of business from their inception, have innovativeness, requiring an intimate knowledge of their customer, as a primary feature. This study explores how a Born-Global's customer orientation leads to innovativeness through Technological Capability for customer relationship management (CRM) and external customer information management. Our empirical results, based on responses from 154 Indian managers, indicate that a Born-Global's customer orientation is an effective enabler of its innovativeness, whose effects are mediated by Technological Capability for CRM and external customer information management. Although significantly affected by customer orientation, the results further indicate that relationship quality with the buyer does not influence a Born-Global's innovativeness. When CRM technology and managing customer information obtained from external sources are employed, customer orientation significantly helps maintain the innovativeness of Born-Globals according to the results.
Christopher A Voss - One of the best experts on this subject based on the ideXlab platform.
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customer orientation and innovation a comparative study of manufacturing and service firms
International Journal of Production Economics, 2016Co-Authors: Qiang Wang, Xiande Zhao, Christopher A VossAbstract:This study investigates the effect of customer orientation on innovation performance in manufacturing and service firms by comparing their innovation mechanisms. Based on a sample of 1646 manufacturing firms and 686 service firms, our results indicate that customer orientation positively affects service innovativeness and product innovativeness in service firms and manufacturing firms, respectively, and that such effects are mediated by two important firm resources: supplier collaboration and Technological Capability. However, customer orientation has a stronger total effect on innovativeness and supplier collaboration has a stronger mediating effect on the relationship between customer orientation and innovativeness in service firms. Although many previous studies have indicated that Technological Capability is relatively unimportant in service firms, our analyses indicate that it is now an equally important factor in service innovation and manufacturing innovation. These findings contribute to our understanding of innovation in the service and manufacturing industries, and to the literature on customer orientation, the resource-based view of the firm, and service-dominant logic.
Xiande Zhao - One of the best experts on this subject based on the ideXlab platform.
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customer orientation and innovation a comparative study of manufacturing and service firms
International Journal of Production Economics, 2016Co-Authors: Qiang Wang, Xiande Zhao, Christopher A VossAbstract:This study investigates the effect of customer orientation on innovation performance in manufacturing and service firms by comparing their innovation mechanisms. Based on a sample of 1646 manufacturing firms and 686 service firms, our results indicate that customer orientation positively affects service innovativeness and product innovativeness in service firms and manufacturing firms, respectively, and that such effects are mediated by two important firm resources: supplier collaboration and Technological Capability. However, customer orientation has a stronger total effect on innovativeness and supplier collaboration has a stronger mediating effect on the relationship between customer orientation and innovativeness in service firms. Although many previous studies have indicated that Technological Capability is relatively unimportant in service firms, our analyses indicate that it is now an equally important factor in service innovation and manufacturing innovation. These findings contribute to our understanding of innovation in the service and manufacturing industries, and to the literature on customer orientation, the resource-based view of the firm, and service-dominant logic.
