The Experts below are selected from a list of 321 Experts worldwide ranked by ideXlab platform
Monroe Friedman - One of the best experts on this subject based on the ideXlab platform.
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Research on Consumer Protection Issues: The Perspective of the “Human Sciences”
Journal of Social Issues, 1991Co-Authors: Monroe FriedmanAbstract:This article gives an overview of Consumer Protection issues and the body of scholarly research in the human sciences that addresses these issues. A Consumer rights approach is adopted for defining Consumer Protection issues, and the various articles in this journal issue are briefly described in the context of this approach. Next, overviews are presented of Consumer Protection issues in the Consumer movement, and of Consumer Protection research relating to Consumer behavior and to the societal contexts in which this behavior occurs. Finally, a typology of Consumer Protection research areas is proposed, based on the human effects of Consumer policy initiatives.
Csilla Margit Csiszár - One of the best experts on this subject based on the ideXlab platform.
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Consumer Protection – Institutionalization and Public Judgement
2013Co-Authors: Csilla Margit CsiszárAbstract:The article examines Consumer Protection related to several disciplines in the view of business administration. The analysis focuses on the characteristics and operation of the European institutional system. The inclusion of Consumer Protection into the business administration system itself can be considered as a niche subject in the light of the available sources. The first part of the study concerns with the clarification and the precise determination of the economical conceptual web of the topic. The second part presents the exploration of the institutional systems of Consumer Protection and the examination of their public judgement in European perspective. The motivation of the analysis is given by the fact that creation and coordination of an institutional system of Consumer Protection is a very complex process in each country. The study introduces the European types of institutional structures in system included and it presents the European practice of governmental Consumer Protection subsidies. The analysis of the judgement of the institutional system is based on the results and models of the author’s previous researches. According to the assumption, the public judgement of the organizations performing Consumer Protection tasks is affected by many factors, which can be classified and quantified. The analysis of the judgement is based on the development of confidence in the governmental and non-governmental organizations, which is examined by this study in relation to the 27 EU member states in the period between 2006 and 2011. The study is based on scientific literature and legal processing, on the analysis of the results of Eurobarometer and Flashbarometer surveys carried out by the European Commission and on the results of previous researches.
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Institutional systems of Consumer Protection in the European Union
2012Co-Authors: Csilla Margit CsiszárAbstract:The study is dealing with– a less researched field of Consumer Protection - mapping the institutional systems of Consumer Protection and their judgement made by the population. It analyzes the institutional systems of Consumer Protection of Hungary, the United Kingdom and Germany as typical examples of the three specific institutional structures. The study demonstrates the European practice of governmental subsidies in Consumer Protection. Relating to the operating institutional systems it analyzes the indicators of public judgement, satisfaction and confidence levels developed differently from country to country and the dispersion of these indicators.
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Factors affecting the public judgement of Consumer Protection authorities
2012Co-Authors: Csilla Margit CsiszárAbstract:The article first introduces the state-provided institutions for Consumer Protection in Hungary, then examines and systematises those factors having a significant impact on the public judgement of the work of Consumer Protection authorities. The study is based on the presumption that the public judgement of the work of Consumer Protection institutions is affected by many factors, and that these factors can be grouped and counted. After examining the main fields of activities of Consumer Protection institutions and the main factors and aspects affecting the judgement of the public, a model for the measurement of satisfaction is proposed.
F. Zeija - One of the best experts on this subject based on the ideXlab platform.
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Consumer Protection in Uganda: The Law in Theory and Practice
Journal of Consumer Policy, 2018Co-Authors: F. ZeijaAbstract:This paper sets out to analyse the state of Consumer Protection in Uganda and the legislations that underpin it. This study adopted a descriptive, thematic, and analytical research design. The study established that legislation on Consumer Protection in Uganda is fragmented. Overtime, however, a new disjointed legal dispensation has taken centre stage. Even with the few interventions in form of legislation, there is a disconnect between the legal provisions and their practical application. The influence of foreign laws on Consumer Protection legislation in Uganda is apparent. The study concludes that there is a positive relationship between the level of development and the degree of Consumer Protection. There is also a direct relationship between the source of funds to sponsor legislation and the nature of legislation that is enacted. The study recommends an overhaul of the current legal regime and enactment of a comprehensive Consumer Protection legislation.
Michael J. Trebilcock - One of the best experts on this subject based on the ideXlab platform.
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Information-Based Principles for Rethinking Consumer Protection Policy
Journal of Consumer Policy, 1998Co-Authors: Gillian K. Hadfield, Robert Howse, Michael J. TrebilcockAbstract:In this paper we review the changes in economic theory that have taken place since current Consumer Protection regimes were first developed in the 1960s and 70s. We draw from this evolution in economic theory the basic principle that information, and the complex ways in which information works both in the marketplace and in regulatory regimes, should form the core of a set of principles for rethinking Consumer Protection policy. We go on to propose a number of such information-based principles as a guide for the redesign of Consumer Protection policy to deal with an increasingly global and complex Consumer marketplace.
Naemah Amin - One of the best experts on this subject based on the ideXlab platform.
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A critical appraisal on financial Consumer Protection in Malaysia
2015Co-Authors: Naemah AminAbstract:Recently, the Protection of financial Consumer becomes a rising concern of many countries in this world. In Malaysia, Consumer Protection Act 1999 (CPA) is a present law aims at providing Protection to general Consumer including financial Consumer. The coming into force of Financial Services Act 2013(FSA) and Islamic Financial Services Act 2013(IFSA) marks an important milestone in strengthening financial Consumer Protection and indicates a significant transformation in the legal framework vis-a-vis the Protection and empowerment of this group of Consumer. While the regulator accountable for Consumer Protection under FSA and IFSA is Bank Negara Malaysia (BNM), CPA is under the jurisdiction of Ministry of Domestic Trade, Cooperative and Consumerism (MDTCC). For that reason, this paper attempts to critically appraise key provisions under these three statutes with reference to financial Consumer Protection.
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The status of Consumer Protection in Malaysia
2015Co-Authors: Naemah AminAbstract:This paper surveys the current status of Consumer Protection law in Malaysia since the introduction of the CPA. Since Consumer Protection law covers a wide spectrum of both private and public law, the discussion only focuses on main areas of Consumer interests and current issues affecting Malaysian Consumers. The Protection afforded by the CPA would be the central focus of the discussion and the extent to which the Act has improved the position of Consumers in Malaysia for the past 15 years will be examined. All major development and amendment to the CPA will be highlighted. In addition, the rapid growth in e-commerce in recent years witnesses the emergence of a new group of Consumers known as e-Consumers. However a distance and complex nature of online transaction has led to some new problems and challenges pertaining to Consumer Protection. It thus requires specific discussion to answer the query as to whether the existing laws in Malaysia are adequate in providing Protection and preserving the interests of online Consumers. Other areas which have raised many Consumer issues and complaints are credit transactions and the discussion on this matter focuses on the need for a comprehensive Consumer credit law. A discussion on Consumer Protection will not be complete without reference to the issues of Consumer redress mechanism via the Tribunal for Consumer Claims and other alternative mode of dispute settlements and effective enforcement of the law. The paper concludes that the existing law on Consumer Protection is not far behind the Protection available in developed countries. However there are other aspects of Consumer Protection that yet to be regulated or in need of further improvement.
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Consumer Protection laws and your businesses
2012Co-Authors: Naemah AminAbstract:The presentation aims to inform businesses of various Consumer Protection laws in Malaysia, in particular the laws under the jurisdiction of the Ministry of Domestic Trade,Cooperatives and Consumerism. It specifically focusses on understanding business’ obligations under the Consumer Protection Act 1999. It also highlights the recent amendment and development of the law and its implication on business activity.
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Consumer Protection in the service industry under the Consumer Protection Act 1999
2011Co-Authors: Elistina Abu Bakar, Naemah AminAbstract:The Consumer Protection Act 1999 (CPA) that came into force on 15 November 1999 represents a milestone in Consumer Protection in Malaysia.It has several important provisions, some of which are more beneficial than those found in the law of contract and law of tort since its objective is specifically to protect the interest of Consumers. The statute is applicable to both goods and services but the provisions on services are very important because previously the laws regulating the supply of services seem to be left behind compared to those regulating goods.The aim of this article is to examine the workings of the CPA and its applications in the service indusrty.The Protection available is highlighted and the shortfalls, if any, are examined in the light of Consumer Protection in Malaysia. The central discussion is on Part VII which provides for four implied guarantees in respect of the supply of services namely,implied guarantee as to resonable care and skill, implied guarantee as to fitness for particular purpose, implied guarantee as to time of completion and implied as to price. By enactment of the CPA, it is hoped that all the shortfalls under the contract laws and the tort laws can be remedied.
