The Experts below are selected from a list of 103923 Experts worldwide ranked by ideXlab platform
Ludwig Christian Schaupp - One of the best experts on this subject based on the ideXlab platform.
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the value of social media for Small Businesses
Journal of Information Systems, 2014Co-Authors: Ludwig Christian SchauppAbstract:ABSTRACT: Companies are implementing social media for marketing, advertising, employee recruitment, and overall communications with employees, clients, and partners. Small Businesses are able to gain substantial value from social media but there are also many challenges. In this research, the Technology-Organization-Environment framework, the Resource-Based View theory, and interview data are combined to develop a model of social media usage and value for Small Businesses. Survey data from Small Businesses from a variety of industries and geographical locations are collected to validate the model. Results indicate that technology competence, pressure from clients, and characteristics of the mobile environment are significant antecedents of social media usage. The dimensions of social media value—perceived impact on internal operations, marketing, customer service, and sales—are also significant. Implications and avenues for future research are discussed.
Ebru Ulusoy - One of the best experts on this subject based on the ideXlab platform.
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Impact of social media on Small Businesses
Journal of Small Business and Enterprise Development, 2015Co-Authors: Nory Jones, Richard Borgman, Ebru UlusoyAbstract:Purpose – The purpose of this paper is to explore the role and economic impact that the internet, specifically websites and social media, have on Small Businesses. It aims to investigate the benefits available from the use of the internet and social media sites for Small Businesses that operate in underserved regions. Design/methodology/approach – The research utilizes a case study methodology based on two surveys and semi-structured interviews with the owners or managers of five Small companies in the western mountain region of Maine, a region described as underserved by the state departments of tourism and economic development – generally economically depressed, where the Businesses are often struggling to survive. Findings – Benefits from the use of websites and social media sites include an increase in awareness and inquiries, enhanced relationships with customers, an increase in the number of new customers, enhanced ability to reach customers on a global scale, and co-promotion of local Businesses th...
Nory Jones - One of the best experts on this subject based on the ideXlab platform.
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Impact of social media on Small Businesses
Journal of Small Business and Enterprise Development, 2015Co-Authors: Nory Jones, Richard Borgman, Ebru UlusoyAbstract:Purpose – The purpose of this paper is to explore the role and economic impact that the internet, specifically websites and social media, have on Small Businesses. It aims to investigate the benefits available from the use of the internet and social media sites for Small Businesses that operate in underserved regions. Design/methodology/approach – The research utilizes a case study methodology based on two surveys and semi-structured interviews with the owners or managers of five Small companies in the western mountain region of Maine, a region described as underserved by the state departments of tourism and economic development – generally economically depressed, where the Businesses are often struggling to survive. Findings – Benefits from the use of websites and social media sites include an increase in awareness and inquiries, enhanced relationships with customers, an increase in the number of new customers, enhanced ability to reach customers on a global scale, and co-promotion of local Businesses th...
James Y L Thong - One of the best experts on this subject based on the ideXlab platform.
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resource constraints and information systems implementation in singaporean Small Businesses
Omega-international Journal of Management Science, 2001Co-Authors: James Y L ThongAbstract:While the information systems (IS) literature has identified potential factors of IS implementation success, none has investigated the relative importance of these factors in the context of Small Businesses. Small Businesses have very different characteristics from large Businesses; notably, Small Businesses suffer from resource poverty. Without knowing the relative importance of key factors, Small Businesses may be expending their limited resources and energy on less important factors which have limited contribution to IS implementation success. This paper develops a resource-based model of IS implementation for Small Businesses based on Welsh and White's (Harv Bus Rev 59(4) (1981) 18-32) framework of resource constraints in Small Businesses and Attewell's (Organ Sci 3(1) (1992) 1-19) knowledge barrier theory. The model is then tested on a sample of 114 Small Businesses. The results show that Small Businesses with successful IS tend to have highly effective external experts, adequate IS investment, high users' IS knowledge, high user involvement, and high CEO support. External expertise is the predominant key factor of IS implementation success in Small Businesses.
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an integrated model of information systems adoption in Small Businesses
Journal of Management Information Systems, 1999Co-Authors: James Y L ThongAbstract:Based on theories from the technological innovation literature, this study develops an integrated model of information systems (IS) adoption in Small Businesses. The model specifies contextual variables such as decision-maker characteristics, IS characteristics, organizational characteristics, and environmental characteristics as primary determinants of IS adoption in Small Businesses. A questionnaire survey was conducted in 166 Small Businesses. Data analysis shows that Small Businesses with certain CEO characteristics (innovativeness and level of IS knowledge), innovation characteristics (relative advantage, compatibility, and complexity of IS), and organizational characteristics (business size and level of employees' IS knowledge) are more likely to adopt IS. While CEO and innovation characteristics are important determinants of the decision to adopt, they do not affect the extent of IS adoption. The extent of IS adoption is mainly determined by organizational characteristics. Finally, the environmental characteristic of competition has no direct effect on Small business adoption of IS.
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top management support external expertise and information systems implementation in Small Businesses
Information Systems Research, 1996Co-Authors: James Y L Thong, Cheesing Yap, K S RamanAbstract:Top management support is a key recurrent factor critical for effective information systems (IS) implementation. However, the role of top management support may not be as critical as external IS expertise, in the form of consultants and vendors, in Small business IS implementation due to the unique characteristics of Small Businesses. This paper describes an empirical study of the relative importance of top management support and external IS expertise on IS effectiveness in 114 Small Businesses. Partial least squares (PLS) was used for statistical testing. The results show that top management support is not as important as effective external IS expertise in Small business IS implementation. While top management support is essential for IS effectiveness, high quality external IS expertise is even more critical for Small Businesses operating in an environment of resource poverty. These findings call for more research efforts to be directed at selecting and engaging high quality external IS expertise for IS implementation in Small Businesses.
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ceo characteristics organizational characteristics and information technology adoption in Small Businesses
Omega-international Journal of Management Science, 1995Co-Authors: James Y L Thong, Cheesing YapAbstract:The importance of information technology (IT) to Businesses is widely acknowledged. Yet, while large Businesses have been using computers for some time, Small Businesses have been slow in adopting IT. The literature on technological innovation suggests that there are two main classes of variables that are important in determining adoption of an innovation: individual characteristics and organizational characteristics. As IT can be viewed as a technological innovation, these two classes of variables are possible determinants of IT adoption. This paper examines the effect of three characteristics of the Chief Executive Officer (CEO) and three organizational characteristics on adoption of IT. The three CEO characteristics studied are CEO innovativeness, CEO attitude towards adoption of IT, and CEO IT knowledge. The three organizational characteristics studied are business size, competitiveness of environment, and information intensity. Six hypotheses were formulated and tested using data collected from a sample of 166 Small Businesses. The results suggest that notwithstanding the business size, CEO characteristics are important factors affecting IT adoption in Small Businesses. Small Businesses are more likely to adopt IT when the CEOs are more innovative, have a positive attitude towards adoption of IT, and possess greater IT knowledge.
Carlos M. Jardon - One of the best experts on this subject based on the ideXlab platform.
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Sources of knowledge for innovation capability in subsistence Small Businesses: a case of the wood sector in Argentina
The Annals of Regional Science, 2020Co-Authors: Carlos M. Jardon, Nilda C. Tañski, Xavier Martinez-cobasAbstract:In developing countries, the business environment is more uncertain, so normally, companies must continually seek new ways to compete, based on their innovation capability. This is especially necessary in Small Businesses that are created as a way of subsistence of the entrepreneur and their family (subsistence Small Businesses). The innovation of subsistence Small Businesses is very important in poorer areas of developing countries. Usually, the innovation systems condition the innovation of the companies, but the Small size and the peripheral region can condition this effect. The research analyzes the effect of the different typology of sources of knowledge to increase the innovation capability in these Businesses, combining regression with partial least squares. The research shows that external and internal sources of knowledge are important to increase innovation capability, and informal sources of knowledge are more important that formal sources, suggesting political actions to improve this process.
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leadership and organizational culture in the sustainability of subsistence Small Businesses an intellectual capital based view
Sustainability, 2019Co-Authors: Carlos M. Jardon, Xavier MartinezcobasAbstract:The concept of leadership is complex and has been studied from multiple approaches, especially from the psychological field and from the field of management. Small Businesses created as way of subsistence for the entrepreneur and their family present a limited leadership. The cultural traditions of the forestry industry are based on the culture and indigenous know-how of the territory, especially affecting Small timber Businesses, the Small Businesses working in timber activities. This paper analyzed the interrelation between culture and leadership in the process of generating performance from sustainable competitive advantages using partial least squares (PLS) techniques. The results show that culture and leaderships are sources of competitive advantage in subsistence Small Businesses, but culture does not generate competitiveness directly; an organizational culture needs to act through entrepreneurial leadership.
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Intellectual capital and environmental concern in subsistence Small Businesses
Management of Environmental Quality: An International Journal, 2017Co-Authors: Carlos M. Jardon, Amandio DasilvaAbstract:Purpose Small Businesses created as a subsistence activity (subsistence Small Businesses (SSBs)), often are oriented towards the short term. The environmental performance, by contrast, is an indicator of long-term strategies. The purpsoe of this paper is to analyse how intellectual capital (IC) dimensions affect environmental concern, preparing SSBs to have a proper environmental behaviour in the future. Design/methodology/approach A method based on the partial least square technique is suggested to select the model and estimate the parameters. A sample of 113 Small Businesses in the timber industry in a region of Argentina was selected for this study. Findings The results indicate that IC promotes environmental concern. Relational capital directly affects environmental concern, human capital and structural capital and these, in turn, indirectly affect the environmental concern through relational capital in SSBs. Research limitations/implications The sample used is a cross-section. IC is subjectively measured. This paper only studies Small Businesses in the timber sector in a region of Latin America. Practical implications This paper enables practitioners and scholars to understand and make legitimate decisions and conclusions that can foster SSB growth in environmental concern. The paper suggests a combination of strategies in order to achieve a sustained development. Originality/value The authors tested the impact of dimensions of IC on environmental concern in SSB of developing countries, showing the importance of IC in sustained strategies in these companies.
